「I checked in on 5/23. The trainee was very nice and welcoming. She was working through the check-in process smoothly with a question or two for the manager. The manager was short with her and unwelcoming to the guests — obviously hospitality is not her strength. This was the first Holiday Inn Express I felt so uncomfortable checking-in.」
「I checked in on 5/23. The trainee was very nice and welcoming. She was working through the check-in process smoothly with a question or two for the manager. The manager was short with her and unwelcoming to the guests — obviously hospitality is not her strength. This was the first Holiday Inn Express I felt so uncomfortable checking-in.」
Staci