Balsam 2 Stars Hotels

"Very nice people at front desk, room was SPOTLESS.....excellent location and property grounds were beautiful. Beds were comfy and room was quaintly appointed. On the downside, we could not use the chairs sitting on the porch of our room because of the two chain smokers sitting on porch next to us all night, not the property managers fault but maybe there should be a smoking area away from the rooms. Would have been nice to have some chairs to sit in near the river.....but overall satisfied"

"Easy parking and clean room and bath"

"Love the back patio’s and creek! Friendly staff and clean rooms!"

"Arriving on a Thursday late afternoon no one was available to help us check in. We waited in the parking lot for about 30 minutes. (The lobby door was locked.) After calling the phone number that was posted on the window several times (with no answer) we decided to ask the employees next door if they knew if anyone was working at the Days Inn lobby and we found the Hotel lobby staff at the smoke shop next door. After checking in to our room we noticed the lock on the hotel room door was broken and the bathroom had long hairs in the sink and the shower. The only good thing about the hotel is the location to the Harrah's casino (directly across the street) I will never stay here again."

"Needs a new hot tub cover"

"We were checked into a dirty room. Most of the floor had open latches and dirty rooms at 3:00 in the afternoon. We were then given another room that smelt like smoke, was not that clean. Had a cigarette burn in the sofa, a punched out screen like someone was just smoking in there. Breakfast was the same every day, a waffle machine, yogurt, cereal, oatmeal to make, or a few pastry bread items. Coffee was poor. We booked a queen bed, but seemed very small for my husband and me. It only had 3 pillows. There was a dog behind the property that barked 2/3 nights. The floor smelt like pot. Pool was still covered. Would try another property in the future. "