Nice room but breakfast choices could have been better
Daiphin
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Jonathan
團體旅遊
2024年5月25日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Had bugs in the room dirty sheets
Jonathan
於 2024 年 5 月住了 1 晚
8/10 不錯哦
Robert
2024年5月25日
喜歡:整潔度、員工素質和住宿環境和硬體
Robert
於 2024 年 5 月住了 1 晚
10/10 有夠讚
William B. West,
家庭旅遊
2024年5月17日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Well located for our intended purposes.
William B. West,
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Gloria
寵物同遊, 家庭旅遊
2024年5月12日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay with puppies
Gloria
於 2024 年 5 月住了 2 晚
2/10 很糟糕
Dennis
情侶出遊
2024年5月9日
喜歡:設施服務和住宿環境和硬體
不喜歡:員工素質
I reserved a king room and when I showed up they told me there were no king rooms left because they are given on a first come first serve basis and all kingbrooms were guven out before i got there.
Dennis
於 2024 年 5 月住了 1 晚
6/10 一般般
Martha
家庭旅遊
2024年5月2日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
My trip was to watch baseball with my grandson and his club team from University of Tennessee. He had an emailed confirmation and signed contract but was told by desk clerk he would have to speak with the person who provided the contract. As it happened-the staff member was not working on check-in day. The clerk flatly told him that the 9 rooms he had both confirmed and had the signed email contract. I asked for a manager and he said there wasn’t one. After several tense minutes(around 15) that he had spoken with Megan Orr and proceeded to scan room keys for the team. He never apologized for any inconvenience nor did he say thank you for staying there upon our departure. On top of this- at 11:30 or so the fire alarm went off. I called the front desk asking what was going on and was told they thought someone had pulled a fire alarm. In fact- a dryer had caught on fire on the floor below mine. Everyone made their way out without any communication from anyone on staff at the property. Very lackluster service. Training needs to be looked into. Especially when it involves possible evacuation in an emergency.
Martha
於 2024 年 4 月住了 1 晚
2/10 很糟糕
Emily
情侶出遊
2024年4月28日
不喜歡:整潔度、員工素質和住宿環境和硬體
Our room was filthy. There was no shampoo or body wash in the room and I didn’t realize it until I was in the shower so I couldn’t get clean. Then I went to call housekeeping to get shampoo and there was no button on the phone to CALL housekeeping or the front desk. The room was dirty and uncomfortable and the fire alarm went off at 10:45 pm and we were locked out for an hour. Absolutely horrible experience.