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"Excellent hotel facilities and location."

"A little confusing where to check in the first day as each tower has its own recetion desk. Good location and lots of places to eat in the complex. Feels like a resort set up. Train station across the road. We were in the main tower, room was older but very clean but no ventilation fan so heated up significantly when anyone showered and A/C does not work well, had the ac set to high and temperature set to the lowest possible over night and the room was still at 24 degrees celcius in the morning. Staff are very friendly and helpful. "

"Laundry convenient "

"Staff go over and above to be exemplary. The gardens are incredible. Rooms are very clean and nice. The breakfast buffet was top notch."

"Beautiful rooms. Incredibly clean. Would definitely recommend."

"Clean room | Staff | Laundry | Air conditioning Everything was great ! "

"Very convenient location. It was tricky to find initially as the entrance is tucked in the corner behind the check in counters on the departure level (3F) in terminal 3. There are plenty of restaurants and shops in the terminal. For travellers arriving from train, the terminal 3 stop is before terminal 1/2. Free shuttle bus between terminals or you can pay for a quicker ride on the train or monorail (easy access from 3F). I booked a superior room with 2 beds, like so many hotels in Japan it is small. Nice bathroom with separate space for bath. "

"The location was very convenient for travelers. The breakfast was amazing "

"The internet work great. The staff very helpful. The time that we went the temperature out side was cold the air condition could be adjusted to warm-up the room. The room was just as advertised."