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"The staff at this hotel are remarkable in their willingness to help / direct / or just talk. It seems like everybody enjoys working there. The place is well designed, with 3 elevators zipping people up and down w/out delay. The rooms are well appointed, and from my ocean-facing room I had an absolutely spectacular view of Copacabana Beach. It's a great place. "

"Need renovation, especially bathroom "

"The hotel is amazing and the staff very helpful. They are taking care of any details. Highly recommend and I will definitely stay again."

"Mold and roaches "

"The staff was very kind, attentive, and always willing to help. The hotel is also centrally located in Copacabana, which makes it convenient for exploring the area. Unfortunately, the property itself feels old and poorly maintained. There is a noticeable lack of upkeep throughout the hotel, with peeling paint, loose furniture pieces, and even exposed cables coming out of the ceiling in the buffet area. The breakfast buffet was also disappointing. Most of the food did not taste good, the eggs were cold and overcooked, and I even found hairs in my fruit, which was quite unpleasant."

"Very beautiful and clean hotel. Loved my stay here "

"I was Cheated .. i paid for the Ocean view room , but was denied and made excuses .. and was asked to cancel my booking when I objected , the reception manager threatened me to call police if I objected more This is the Wost experience of my 20 years of travelling I need my money back or a compensation.. it’s very rude and disrespectful "

"This room was perfect for us. Great view and staff are all amazing."

"The ocean view premium room was beautiful. Very clean and pleasant."