2/10 很糟糕
Kelly
團體旅遊
2026 年 3 月 17 日
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This hotel is not good. It’s under construction, which was not disclosed in the Expedia listing. The hot tub is not working, even though we called ahead to check and make sure it was working before we booked this hotel and were told it was working. The pool was not heated either. The hotel did not have a lobby bathroom, but they let us into the workout room (which was under construction to use a toilet, but the bathroom had no door). We got a room on the third floor and the hotel has paint chips, stained carpets, taped transitions, and dated interior. Our hotel room had a bad smell and the TV did not work. Called the front desk to ask about the TV but no one answered. Woke up the next day to construction noise. I tried to get ready for the day, but the shower did not work. I called the front desk again and we got moved to another room, which had a very small TV (it worked though) but the shower leaked all over the bathroom floor and the toilet seat did not fit properly and pinched my leg, plus this room also had a bad odor. I went to the front desk to ask for a refund so we could move to a new hotel but was denied. Do not stay here -- it's under construction, the rooms are terrible, and they are not nice.
Kelly
於 2026 年 3 月住了 6 晚