迷你吧、客房內保險箱、獨特裝潢、布置獨特

國家大飯店的評分

5 out of 5
國家大飯店
4/3 Amiryan Street, Yerevan

評論

8.4

非常好

10 分,有夠讚;71 則評論中有 36 則" "
8 分,不錯哦;71 則評論中有 19 則" "
6 分,一般般;71 則評論中有 10 則" "
4 分,不太好;71 則評論中有 2 則" "
2 分,很糟糕;71 則評論中有 4 則" "

8.8/10

整潔度

8.6/10

員工素質

9.0/10

設施服務

8.4/10

住宿環境和硬體

8.8/10

環保程度

評論

8/10 不錯哦

Hussain

團體旅遊
喜歡:整潔度和員工素質
不喜歡:客房舒適度
The hotel's location is excellent, but the bed is not comfortable and the air conditioning is not cold
於 2023 年 9 月住了 3 晚
Sales and Markeing Team 於 2023年10月7日回覆
Dear Mr. Al Ameeri, We appriciate your time and review. Thank you for highlighting the positive aspects of your stay in our hotel. We are extremely fortunate to have a property that is situated in the heart of downtown Yerevan, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Thank you for writing about the inconveniences that you had during your stay. Kindly note, that in each room we have air conditioner, all of them have winter and summer mode and you can adjust the temperature from minimum to maximum. During your stay the tempretire wa ajusted for summer season and you could have it on the cold mode. Your feedback is vitally important to us. We look forward to see you again at our hotel and offer a really unforgettable stay. Best Regards,

10/10 有夠讚

Lusine

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Hotel beds and pillows were comfortable. Room was clean. Staff was excellent. Location was central to most restaurants and to republic square. We would definitely stay here again. Very pleased!
於 2023 年 7 月住了 12 晚
Marketing and PR Manager 於 2023年8月16日回覆
Dear Guest, Thank you for sharing such a wonderful review and feedback with us, we are delighted that the team were able to make such a memorable impression on you. We are very pleased that you highly qualified the services of the hotel and liked the staff work. Your feedback is vitally important to us. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards, Marketing Department

8/10 不錯哦

Polina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good location and nice stuff
於 2023 年 7 月住了 2 晚
Marketing and PR Manager 於 2023年8月16日回覆
Dear Guest, Thank you for your comments about the National Hotel Armenia. We are very pleased that you liked the location (in the heart of the city) and the staff work. We thank you for your comments and for being our guest. Hope to see you again very soon. Best Regards, Marketing Department

10/10 有夠讚

Nicolas

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Hotel National Team 於 2023年3月31日回覆
Dear Mr. Postadjian, Thank you for your time and review. Looking forward to hosting you again in our hotel.

10/10 有夠讚

Oksana

於 2022 年 12 月住了 1 晚
Hotel National Team 於 2022年12月26日回覆
Thank you for your time and review. Looking forward to hosting you again!

10/10 有夠讚

Hasan

於 2022 年 10 月住了 3 晚
Hotel National Team 於 2022年11月8日回覆
Dear Mr. Alshehhi, Thank you for staying with us and for your excellent review!We are thrilled your time with us was satisfying! We endeavor to go above and beyond to ensure our guests have a memorable experience. Looking forward to hosting you again!

4/10 不太好

Aida

家庭旅遊
不喜歡:設施服務和住宿環境和硬體
Case#102150603 I mentioned multiple concerns in regards of my stay at Hotel National to stuff members and had zero reaction. I had to be the one to search and ask to see the manager because manager didn’t even had an urgency to speak to me after all my concerns were addressed. We had a discussion and she just excused herself no actions taken. Couple concerns examples was food and room location for my disable mother. As far as food, it happened in front of the manager and I showed it directly to her, when I grabbed slices of bacon it had mold on it and all she said sorry everything is fresh here let me grab a new plate for you. Also we had expired yogurts that my kids were about to eat. Please address that to the property and see what actions they will take. Thank you,
於 2022 年 8 月住了 9 晚

8/10 不錯哦

Lida

於 2022 年 7 月住了 12 晚

6/10 一般般

Abdulla

於 2022 年 8 月住了 3 晚
Hotel National Team 於 2022年9月5日回覆
Thank you for your time and review.

8/10 不錯哦

BEDROS

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff
於 2022 年 7 月住了 11 晚
Sales Department 於 2022年8月10日回覆
Dear Guest, Warm Greetings from Hotel National Armenia and thank you for taking the time to leave a review. We are pleased to hear that we could exceed your expectations and provide you with the experience that we strive to uphold. We look forward to welcoming you in a not too distant future. Best wishes, Hotel National Team

10/10 有夠讚

Lubomir

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very good position of the hotel - near Republic Square. Lots of good restaurants nearby.
於 2022 年 7 月住了 5 晚
Sales Department 於 2022年8月10日回覆
Dear Guest, Thank you for choosing National Armenia Hotel! Thank you very much for taking the time to share your experience of your stay at our hotel. We are very pleased to know that you were satisfied with the service and work of our colleagues. We strive to make our guests feel comfortable in our hotel. We hope you will come back to us! Best regards, Hotel National Team

10/10 有夠讚

Anahit

於 2022 年 6 月住了 11 晚

10/10 有夠讚

parisa

家庭旅遊
喜歡:員工素質、設施服務和住宿環境和硬體
very clean, great location, friendly staff, breakfast buffet was good. Overall it was a great experience.
於 2022 年 5 月住了 3 晚
Lilit Torossian 於 2022年6月13日回覆
Dear Guest, Thank you for staying with us and for your review. We are thrilled your time with us was satisfying! We are pleased to hear that we could exceed your expectations and provide you with the experience that we strive to uphold. Your kind words will be shared with our staff to inspire them to continue to provide an exceptional service to our guests. Thank you once again for your feedback and we look forward to hosting you again in our hotel. With Best regards,

10/10 有夠讚

Marina

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Proximity to the city center is amazing
於 2022 年 3 月住了 7 晚
Sales Department 於 2022年3月25日回覆
Dear Marina, Thank you for the review. We appriciate your time. Looking forward to hosting you again in our hotel. Best regards,

10/10 有夠讚

joseph

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 2 月住了 9 晚

10/10 有夠讚

Joseph,Glendale

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location and friendly staff
於 2022 年 3 月住了 1 晚
Lilit Torossian 於 2022年3月7日回覆
Thank you for your review. We appriciate it! Looking forward to hosting you again.

10/10 有夠讚

Carla

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Gréât location next to republic square, the staff were friendly and helpful.
於 2021 年 12 月住了 2 晚
Sales Department 於 2021年12月7日回覆
Dear Carla, Thank you for your valuable feedback. We are happy you enjoyed your stay at Hotel National Armenia. Our team will be looking forward to welcome you back in during your next visit to Armenia. Best regards,

10/10 有夠讚

ALEKSANDR

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Отель по уровню 4+. Завтраки скромные, но каждый день старались менять ассортимент. Есть спа отличный -круглосуточный. Бассейн не холодный, хамам, сауна. Минус-забывают включить вовремя. Отличный ресторан для ужинов. Местоположение -в центре.
於 2021 年 11 月住了 3 晚
Sales Department 於 2021年12月7日回覆
Dear Aleksandr, Thank you for the perfect rating, we sincerely appreciate the positive details you have shared and we are glad that overall you had a great stay with us. We hope to have the opportunity of welcoming you back again. Stay safe and Well.

6/10 一般般

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 8 月住了 7 晚

10/10 有夠讚

ARTYOM

喜歡:整潔度
Fantastish
於 2021 年 7 月住了 9 晚

6/10 一般般

Jassim

家庭旅遊
喜歡:整潔度
Not bad
Not bad for the value, but too noisy as you can hear the cars . Bad insulation between the rooms. Location is great but not really 5 stars hotel
於 2021 年 6 月住了 5 晚
Sales Department 於 2021年7月6日回覆
Thank you again for choosing our hotel and for your review! We appreciate your feedback about our hotel and apologize for the inconveniences it may cause. Warm regards,

10/10 有夠讚

omar

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
رائع
فندق وسط المدينة رائع
於 2021 年 6 月住了 1 晚
Lilit Torossian 於 2021年6月21日回覆
Thank you for staying with us! Your feedback is highly appriciated! Looking forward to hosting you again. All the very best wishes!

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Location is good. Staff are very friendly and professional. Love this hotel and highly recommend it.
於 2020 年 12 月住了 2 晚
Lilit Torossian Director of Sales and Marketing 於 2020年12月23日回覆
Thank you for staying with us and for your excellent review! We are thrilled your time with us was satisfying! We endeavor to go above and beyond to ensure our guests have a memorable experience. We look forward to hosting you again soon for another fantastic experience. With our best wishes,

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 1 月住了 1 晚
Lilit Torossian Director of Sales and Marketing 於 2020年2月6日回覆
Thank you for staying with us and for your review! We are thrilled your time with us was satisfying! We look forward to hosting you again soon for another fantastic experience.

10/10 有夠讚

Andrey

商務旅客
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Приятно
Чисто,вкусно
於 2020 年 1 月住了 3 晚
Lilit Torossian Director of Sales and Marketing 於 2020年2月6日回覆
Здравствуйте! Благодарим Вас за выбор гостиницы "National Armenia"! Спасибо большое, что нашли время поделиться своими впечатлениями о пребывании в нашем отеле. Нам очень приятно узнать, что вы остались довольны обслуживанием и работой наших коллег. Мы стараемся, чтобы гостям было всегда комфортно у нас в отеле. Надеемся, что вы к нам еще вернетесь! С уважением,

8/10 不錯哦

Silva

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 16 晚
Sales Department 於 2019年9月23日回覆
Thank you for your time and feedback relating to your stay with us. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards,

10/10 有夠讚

Arkadi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 1 晚
Sales Department 於 2019年9月16日回覆
Thank you for your time and valuable feedback relating to your stay with us. Your feedback will help us to continually improve the services offered to all our guests. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards,

10/10 有夠讚

jesper

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 9 月住了 3 晚
Sales Department 於 2019年9月16日回覆
Thank you for your time and valuable feedback relating to your stay with us. Your feedback will help us to continually improve the services offered to all our guests. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
And overall very clean and nice hotel
The staff in the lobby where a little arrogant
於 2019 年 8 月住了 2 晚
Sales Department 於 2019年9月2日回覆
Thank you for your time and valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the services offered to all our guests. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards,

10/10 有夠讚

真實旅客

於 2019 年 8 月住了 4 晚
Sales Department 於 2019年9月3日回覆
Thank you for your time and valuable feedback relating to your stay with us. Your feedback will help us to continually improve the services offered to all our guests. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards,

6/10 一般般

Srood

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 8 月住了 7 晚
Sales Department 於 2019年8月28日回覆
Thank you for your time and review. We appriciate your feedback.

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the location and proximity to everything. Staff is extremely friendly and professional. Rooms are clean and nicely furnished. Overall an excellent experience. Would highly recommend.
於 2019 年 7 月住了 5 晚
Sales Department 於 2019年7月15日回覆
Dear Guest, Thank you for your time and valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the services offered to all our guests. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards,

10/10 有夠讚

jack,fresno california

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
we stayed 8 nights and every thing was great.staff was friendly location was good we will go back in future.
於 2019 年 6 月住了 7 晚
Sales Department 於 2019年7月1日回覆
Dear guest, Thank you for your time and valuable feedback relating to your stay with us. Your helpful comments are much appreciated, and your feedback will help us to continually improve the services offered to all our guests. Our staff is excited to know that you appreciated service quality. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards,

10/10 有夠讚

Tatevik

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 2 晚
Sales & Reservation Department 於 2019年6月20日回覆
Dear Tatevik, Greetings from Hotel National Armenia! We thank you for your time and review, we appreciate your feedback. We look forward to see you again at our hotel and offer another unforgettable stay. Best Regards,

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 5 月住了 6 晚
Sales Department 於 2019年6月11日回覆
Thank you for your time and review. Our team is happy to know that you appreciated comfortable location and the service provided by staff. We will be happy to see you again at our hotel and make your next stay unforgettable. Best Regards

2/10 很糟糕

真實旅客

於 2019 年 1 月住了 4 晚
Sales Department 於 2019年1月27日回覆
Dear guest, Greetings from Hotel National Armenia! We thank you for your time and review. In order to improve the quality of services we would like to kindly ask you to clarify the main reason of your review and mention what was not satisifactory for you. Please note that your feedback is very importnat to us. Thanks in advnace,

2/10 很糟糕

真實旅客

商務旅客
不喜歡:整潔度、員工素質和住宿環境和硬體
Advertise 5 star look like 3 star hotel ?????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
於 2019 年 1 月住了 4 晚

6/10 一般般

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
Один день в Ереване
Фишка отеля это его местоположение. Самый центр. Все рядом. Очень понравился завтрак, отель не гонится за большим выбором, но зато все качественное. Бывает приезжаешь в отель, а там на завтрак три вида сосисок и все из бумаги. Тут все очень вкусно было. Большой бассейн. Классно утром поплавал. Из минусов только чувствуется что в номере курили. Это беда Всей страны. Курить можно везде. При заезде было холодно. Пришлось ждать пока вентиляция нагонит тёплый воздух. В туалете не работала лампочка. И как то неопрятно выглядел полотенцесушитель залитый не аккуратно клеем возле крепления.
於 2019 年 1 月住了 1 晚
Sales Department 於 2019年1月24日回覆
Thank you for your time and review! We appriciate your feedback! Hope to host you again in our hotel.

10/10 有夠讚

Roman

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sehr gutes Hotel für Geschäftsreisende
Sauberes, sehr gut geführtes Hotel mit vielen Annehmlichkeiten im Zentrum von Jerewan. Leider kaum Parkmöglichkeiten, wenn man abgeholt oder gebracht wird.
於 2018 年 11 月住了 3 晚
Hotel National Team 於 2018年12月5日回覆
Thanks for staying with us. We appreciate your feedback! Looking forward to hosting you again in our Hotel. Warm regards,

6/10 一般般

Carlos Javier

喜歡:住宿環境和硬體
El hotel esta bastante bien, muy céntrico. El problema del idioma es un gran inconveniente. Nosotros no hablamos Armenio pero si Inglés perfectamente, pero a veces no te entienden o no quieren entenderte...Así que aunque el hotel esta muy bien ubicado, el entendimiento fue nulo, el desayuno pobre y la limpieza de la habitación dejaba que desear...
於 2018 年 9 月住了 6 晚
Hotel National Team 於 2018年10月2日回覆
Thank you for your time and review, we appreciate your feedback.

10/10 有夠讚

David,New York

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
It was located in the center of the city and easy walking to restaurants and shopping.
於 2018 年 9 月住了 6 晚
Hotel National Team 於 2018年9月24日回覆
Thank you for your time and review. We appreciate your feedback. Best regards,

8/10 不錯哦

Aleksandr

喜歡:整潔度、員工素質和客房舒適度
Один день в отеле
Персонал, очень вежлив и готов всегда мило помочь. Но состояние отеля с трудом оцениваю хорошо - телевизор в номере сломан, сантехника в номере и в бассейне требует замены. Лампочки в коридорчиках перегорели. В целом ожидал большего от отеля с таким именем.
於 2018 年 9 月住了 1 晚
Hotel National Team 於 2018年9月20日回覆
Thank you for your time and review. We appreciate your feedback! Best regards,

8/10 不錯哦

Jacqueline

喜歡:整潔度、住宿環境和硬體和客房舒適度
Good rooms, clean, service was ok.
Room was nice, service could use improvement. No greetings at the door when you enter and some of the service crew were on their phones.
於 2018 年 7 月住了 12 晚
Hotel National Team 於 2018年8月15日回覆
Thank you for your time and review. We appreciate your feedback! With warn wishes,

10/10 有夠讚

Arsen

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Отлично
Очень хороший отель! Когда шёл в номер, думал очень отдаленный от лифта, но потом именно это и сказалось на тишине и спокойствие.
於 2018 年 7 月住了 2 晚
Lilit Torossian 於 2018年7月9日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Tony,Toronto, Canada

喜歡:整潔度、住宿環境和硬體和客房舒適度
Excellent location. Big rooms
Great breakfast. Excellent pool. Room service -No variety of food.
於 2018 年 6 月住了 3 晚
Lilit Torossian 於 2018年7月9日回覆
Thanks for staying with us. We appreciate your feedback!

8/10 不錯哦

Meir

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2018 年 5 月住了 3 晚
Lilit Torossian 於 2018年6月1日回覆
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 不錯哦

Gregory

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
National hotel Yerevan
hotel is in Good location, The check in was friendly and service good, Room was nice with clean and modern bathroom. Breakfast was good with omelette station but seemed a little lacking on meat/(Ham Bacon,Salmon Etc) My only complaint is the windows are not soundproofed and the area has a lot of street traffic and even late at night the noise levels are significant....I was on 5th floor. Other than this it was a good Hotel
Lilit Torossian 於 2018年4月13日回覆
Thank you for staying with us. We appreciate your feedback! We are sorry for inconveniences.

10/10 有夠讚

VANESSA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very comfortable stay
Great stay - very large, comfortable and clean room. Great location too
Lilit Torossian 於 2018年4月4日回覆
Dear Vanessa, Greetings from Hotel National Armenia! Thank you for your time an feedback, we appreciate it!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Staying here for the second time I found a very friendly and efficient staff, a nice environment and good service. Close to the downtown, it's easy to take a tour by walking. I recomend National Hotel to anyone
於 2018 年 1 月住了 10 晚
Lilit Torossian 於 2018年2月22日回覆
Greetings from Hotel National Armenia! Thank you for your time and review. We hope to see you again in our Hotel!

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
This hotel is shown as 5 star class hotel. It’s not a bad hotel but most definitely it is not a 5 star hotel based on the conditions of the rooms
於 2017 年 12 月住了 6 晚
Lilit Torossian 於 2018年2月23日回覆
Thank you for your time and review.