西跨塘設有游泳池的飯店，旅行前必看！

"First of all when i check in , the front desk staff told me the room type i booked is not available and she can offer a free upgrade to me to a executive room with bigger room size but the shower and bath tube are integrated. i was no choice but accepted the offer. Actually the room is big but the facilities are very old . 1. the freezer is like a display box w ligithing , it is totally not work and even hoter than room temperature. 2. As mentioned earlier , the shower and bath tube are integrated, the bath tube is quite hight so we need jump into the bath tube to take shower everytime . 3. the wifi is quite slow like 3 to 4 MB per sec. 4 the curtain not good enough to block the sunlight , so u will be wake up by sunlight in the morning around 6am . 5. the lighting inside the closet very funny , it suppose will turn off xx secs after close the door but it will actually keep turn on .. off .. on ..off in xx secs no matter the door is open or closed wnd the worse thing is it will sound "dic" everytime when the light is on or off. so u will hear dic ... dic ... dic .. dic .. whole night when u sleeping. Honestly the.location of the hotel is very good and convenience, it is very close to subway and biggest shopping mall but maybe it is time to revolute."

"酒店雖然不新，但是房間大又乾淨，服務也很好，中餐廳又好吃。此品牌的酒店都設有很不錯的中餐廳，房間也不小，床又舒適。"

"這是一間非常棒的酒店，首先房間空間好大，房內設計簡潔舒適。雖然我的房間不是望向金鷄湖方向，但是景觀都是很美。早上自助早餐有很多不同種類的食物選擇，好美味。"

"唯一有問題的是座機時不時會發出間歇性的噪音， 擾人輕夢"

"非常滿意的一次住宿、房價合理、服務非常貼心。我太太遺留一條圍巾、酒店第一時間幫忙寄回來、隔天便收到了。非常感激及印象深刻、下次到蘇州一定会再次入住這間十分好的酒店。"

"此次將護照遺留在飯店內，等到了浦東機場要辦理登記手續時才發現遺留在保險箱內，聯絡友人去電飯店確認護照在房間內無誤，飯店配合友人之計程車安排送到機場。來得及改次班航班得以與表定當日回到台灣。"

"Excellent hotel with amazing staffs. Really enjoyed my stays at Hyatt Regency Suzhou!"

"It's an extremely convenient if you are attending any congress at the Expo next to the hotel. Overall, the room is clean and tidy. I like the balcony area I could relax a bit after work. There was slight cigarette smell. I hope the room service would extend the servicing hour and the bar would have opened."