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Hemu House

2.0 star property
Multilingual staff help travelers uncover hidden gems, while concierge services await at this stylish retreat - perfect for unwinding after exploration.

Choose dates to view prices

Hemu House, in the city center, offers a convenient base with amenities like free grocery shopping service and in-room WiFi. Guests appreciate the multilingual staff, luggage storage, and concierge services that simplify city exploration.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Classic Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Rainfall showerhead
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Rainfall showerhead
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Double Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Rainfall showerhead
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Hair dryer
Rainfall showerhead
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Bed
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About the neighborhood

Located in Fenghuang, Hemu House is in the city center. Former Residence of Shen Congwen and Xiong Xiling Former Residence are cultural highlights, and some of the area's landmarks include Fenghuang Ancient Town and Huilongge Diaojiao Building. Phoenix Ancient Tower and Tunliang Mountain Scenic Resort are also worth visiting. Explore all the area has to offer with cave exploring and mountain climbing. Visit our Fenghuang travel guide
Map
Qingxi Lane, A47, Xiangxi, Hunan, 416299

What's nearby

  • Fenghuang Ancient Town
    1 min walk - 0.0 km
  • Huilongge Diaojiao Building
    2 min walk - 0.2 km
  • Yang Family Ancestral Hall
    3 min walk - 0.3 km
  • Phoenix Hong Bridge
    3 min walk - 0.3 km
  • Phoenix Ancient Tower
    13 min walk - 1.1 km

Getting around

  • Tongren (TEN-Daxing)
    41 min drive

Restaurants

  • 寨子里的钵钵菜
    12 min walk
  • 念楃
    6 min walk
  • 凤凰安康酒楼
    8 min walk
  • 隆源山寨土菜馆
    10 min walk
  • CHAGEE 霸王茶姬
    9 min walk

About this property

Hemu House

Hotel in the city center
Hemu House provides a free grocery shopping service and more. Stay connected with free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a roundtrip airport shuttle (surcharge), and a 24-hour front desk
  • Concierge services, multilingual staff, and tour/ticket assistance
  • Luggage storage
Room features
All guestrooms at Hemu House offer comforts such as air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra conveniences in all rooms include:
  • Rainfall showers, free toiletries, and hair dryers
  • 28-inch flat-screen TVs with cable channels
  • Electric kettles, heating, and daily housekeeping

Similar properties

Interior
Phoenix Haven
  • Pet friendly
  • Free WiFi
The price is NT$779
NT$909 total
includes taxes & fees
Mar 7 - Mar 8
Phoenix Haven
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Uncovered self parking on site (CNY 40 per day)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Communal living room

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Welcoming dogs and cats only
2 total (up to 44 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 18 years old)
  • Uncovered self parking fee: CNY 40 per day
  • Pet deposit: CNY 200 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Hemu House Hotel
Hemu House Xiangxi
Hemu House Hotel Xiangxi

Frequently asked questions

Is Hemu House pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 44 lbs per pet. There's a deposit of CNY 200 per stay.

How much is parking?

Self parking is available for CNY 40 per day.

What time is check-in at Hemu House?

Check-in start time: 2:00 PM; Check-in end time: anytime.

What time is check-out at Hemu House?

Check-out is at noon.

Does Hemu House provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of CNY 200 per vehicle applies.

Where is Hemu House located?

Located in the heart of Fenghuang, this hotel is steps from Fenghuang Ancient Town, Huilongge Diaojiao Building, and Phoenix Hong Bridge. Yang Family Ancestral Hall and Xiong Xiling Former Residence are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hemu House Reviews

8.6

Excellent

8.6

Cleanliness

8.8

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 15 reviews
Rating 8 - Good. 5 out of 15 reviews
Rating 6 - Okay. 1 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 1 out of 15 reviews

Reviews

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice host, clean, convenient and comfortable place
Stayed 1 night in Oct 2023

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located in a quiet area near all attractions, this hotel is good value for money bit has a lot of mosquitoes. The owner is very helpful and the instructions to find the hotel very clear. I recommend
Stayed 1 night in Jun 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions
Stayed 1 night in May 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel! Very well located, and the people that run it are very nice. Always attentive of if I need anything. Even gave me a map with a circuit to do to see everything, and suggestions
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really nice

Nice location! It was nice to be able to speak English to the host. She helped a lot and showed us what to do around the hotel.
Stayed 1 night in Aug 2023

8/10 Good

Verified traveler

Liked: Staff & service

Phoenix Ancient Town - Central Location

Location at the heart of phoenix ancient town. Shower was rather primitive. Sink faucet was loose. Attendant provided good service.
Stayed 1 night in Nov 2024

6/10 Okay

marcella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The service and follow-up, as well as the WhatsApp response, were wonderful, and they were very friendly at all times. The hotel has an excellent location. However, I did find the cleanliness to be an issue. There was lint in the room, the shower was clogged, the door and bathroom had no privacy between them. They didn't provide hand soap, and we left the cups dirty and didn't change them. In short, there was areas to improve during our stay, but I'd say the service was 10/10!
Stayed 2 nights in May 2025

8/10 Good

Zheming

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good
Stayed 1 night in Aug 2025

10/10 Excellent

Curtis

Liked: Cleanliness, staff & service, property conditions & facilities
The instructions on how to take the bus to hotel were detailed and very helpful. You may want an updated picture of ticket buying desk at train station as it has changed its looks. Very convenient and beautiful area.
Stayed 2 nights in Nov 2024

8/10 Good

Tran

Liked: Cleanliness, property conditions & facilities
Basic amenities but clean. close to Rainbow Bridge. Very helpful hosts. They helped to arrange transport, book river cruise tixs, and were responsive to inquiries online.
Stayed 1 night in Apr 2025

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente escolha

Hotel maravilhoso, muito bem localizado. Quarto bastante completo, bem novo, grande e funcional. Atendimento diferenciado, me auxiliando em indicações de restaurantes, compra de passagens de trem etc. Excelente escolha.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil . Parle couramment l’anglais … tres serviable et bonne conseillère, Veronica est, de plus, fort sympathique. Le rapport qualité-prix est excellent … Le confort est tout à fait correct en fonction du prix .
Stayed 2 nights in Sep 2024

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

SONSUK

Stayed 1 night in Aug 2024

10/10 Excellent

Duc phuoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024