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杰諾庭院背包旅舍的評分

2 out of 5
杰諾庭院背包旅舍
順城東側 69 號, 南門裡, 西安市, 陝西省

評論

8.4

非常好

10 分，有夠讚；29 則評論中有 13 則" "
8 分，不錯哦；29 則評論中有 11 則" "
6 分，一般般；29 則評論中有 3 則" "
4 分，不太好；29 則評論中有 1 則" "
2 分，很糟糕；29 則評論中有 1 則" "

7.4/10

整潔度

9.0/10

員工素質

7.0/10

設施服務

8.0/10

住宿環境和硬體

評論

8/10 不錯哦

真實旅客

喜歡：員工素質和客房舒適度
於 2018 年 3 月住了 3 晚

8/10 不錯哦

池，香港

喜歡：員工素質
靜而便
到鐘樓、鼓樓、回民街只需步行10分鐘。旅館在書院門裡，四周環境滿懷書卷味。狗兒沱沱也讓孤獨的旅者不再孤單。性價比是我住過最高的！
前台 於 2017年5月6日回覆
您好，感谢您的点评，希望有机会能再次来西安。

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 9 月住了 3 晚

10/10 有夠讚

miguel

喜歡：員工素質和住宿環境和硬體
Good place to visit
The hotel does not offer or understand daily maid service. they simply did not clean the room everyday.
於 2019 年 7 月住了 3 晚

6/10 一般般

真實旅客

家庭旅遊
喜歡：員工素質
Good location close to everything but bathroom always smelly
於 2019 年 3 月住了 3 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Muy Bueno, atencion amable, buen ingles...........
於 2018 年 12 月住了 1 晚

2/10 很糟糕

Nick，Londres

不喜歡：整潔度、員工素質和客房舒適度
Excellent emplacement mais situé juste au dessus d’un bar très bruyant qui finit de ranger le matériel vers 3h du matin. Établissement très humide et avec de fortes odeurs d’egouts. Personnel inexistant le matin ne permettant pas de récupérer la caution exigée pour la clé...
於 2018 年 10 月住了 1 晚
Vily 於 2018年10月25日回覆
Dear Nick,thanks for staying with us,we're so sorry that you didnt have a good time here,we do have a bar downstairs,the music usually stop around 12pm,if you need any help when you are here at the hostel,please let us know it and we will try our best to solve out.Wish you have a good time.

8/10 不錯哦

Mathieu

喜歡：員工素質和住宿環境和硬體
不喜歡：整潔度
Staff are amazing and speak English. The location is great, but wrong on the map. The hotel is basic, but you get what you pay for. I would definitely stay here again.
於 2018 年 9 月住了 1 晚
reception 於 2018年10月26日回覆
Thanks for your staying,wish you have a good day.

6/10 一般般

Anna

Centralt, alm toilet, værelse i kælder uden aircon
Værelserne er i kælderen, hvilket kan mærkes på luftfugtigheden. Derudover er der kun en blæser på værelset og ingen aircondition. Der er fælles badeværelser med almindelige toiletter. Brusere er fine, lidt beskidt. Ligger centralt.
於 2018 年 9 月住了 2 晚
reception 於 2018年10月15日回覆
Thanks for your staying,wish you have a good day.

8/10 不錯哦

真實旅客

喜歡：員工素質和住宿環境和硬體
Lieu très sympa et agréable.
Lieu accueillant et personnes très à l'écoute. Propose des excursions. Situé dans un quartier sympa et agréable. Un peu de bruit le soir car au dessus d'un bar, mais la musique s'arrête à 23h ce qui est honnête. Les espaces communs sont sympas. Le tout mériterait un bon coup de ménage en profondeur, mais la propreté est correcte.
於 2018 年 7 月住了 5 晚
vily 於 2018年8月11日回覆
Thanks for staying with us,while we cant understand whats these words meaning so we wish you have a good time in China.

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not well maintained
Pictures in your record must be taken long time ago. Building in not well maintained. The whole building smells like a dog. Maybe you will like it if you are a dog lover. Only 1 out of 3 shift front desk knows how to speak English. Unfortunately the one who knows how to speak English is not very helpful. I commend the Guy who try to help to the best of his knowledge even though he is having difficulty speaking in English. I've been to Beijing but this is a lot worst. If I go back to Xian I will try a different Hostel. Or Might as well stay in Chengdu and just take a side trip to Xian for Terracotta Warriors.
於 2018 年 5 月住了 4 晚
Vily 於 2018年6月22日回覆
Hi,thanks for staying with us,we do have a dog from the hostel,while he goes out for toliet every time,also we take him for shower every week.all of our staff speaks Englisgh,we are sorry if we didnt offer more help for u.Wish you have good time in China.

8/10 不錯哦

Simon

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location for seeing unrestored Great Wall
We were picked up at the bus stop and warmly welcomed. Room was spacious. Bed was ok but the shower was pathetic with hot water but no water pressure. Location is fantastic 30 minute up hill hike - mainly steps- to the Great Wall with fantastic 360 vista from the top of the tower. Minimal tourists on this more remote, unrestored section of wall.

10/10 有夠讚

Chia

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
前台 於 2018年4月28日回覆
感谢您的预订和入住，欢迎有时间再次回来我们杰诺。

8/10 不錯哦

真實旅客

喜歡：員工素質、住宿環境和硬體和客房舒適度
不喜歡：整潔度
This review is for the Chinese style twin room: except for the dim light (very very dim, can hardly see anything in daytime), we really like our room, it was cute and spacious. Our only big minus is the smell from the bathroom - very bad urine smell. We told the front-desk staff and she did came to our room with an unscented (?!) incense that did nothing but left heavy smoke in our bathroom - so yeah, they did try to fix the smell somehow but to no use. I would recommend this room to people who just need a quick crash, be out all day and can minimize your bathroom trips, if not, bring your own room deodorizer.
於 2018 年 4 月住了 2 晚
vily 於 2018年4月28日回覆
Thanks for staying with us,we are sorry about the bathroom problem,we bought some satff to make it better,and we think it works.Thanks for your understanding.We wish you have a good time.

10/10 有夠讚

Kev，Edinburgh

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Top Value
Quiet and charming room. 2 comfy queen size beds. Great value for price paid. Lovely girls on front desk, one of whom spoke good English. Situated just inside the south gate and a 5 minute walk from the underground. If you want a plush place this is not for you but if you are on a budget and want a comfy clean bed and wifi within easy reach oF all the tourist attraction this place is a good call.
於 2018 年 3 月住了 4 晚
vily 於 2018年4月28日回覆
Hello Kev,thanks for staying with us,we're located in the city center,walk distance to Bell Tower and Drum Tower,we do our best to make you have a good stay also.You're welcomed to come back.We wish you have a nice trip.

10/10 有夠讚

Shannon S

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
History at your door step!
The check in experience was excellent, the gal that worked the desk was fantastic! The location was exceptional, we looked out our window and right there, was the Xi’an City Wall. History on your door step. Great location all around!
於 2017 年 12 月住了 2 晚
vily 於 2018年1月12日回覆
Thanks so much your nice review,we are located in the city center,walk distence to Bell Tower and City Wall,we wish you all the best!

8/10 不錯哦

Olivia，Portland, OR, USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Xi’an visit
It’s a decent hostel and very good for the price you pay. It was mostly bars outside the hostel so looking for good food options at night is limited. It was much nicer in the morning for walks and cheap food options. The staff were very nice.
於 2017 年 11 月住了 2 晚
vily 於 2017年11月23日回覆
Thanks so much for your nice review,we are located in the city center,there are many food streets near by,we'd loved to do our best for guests,wish u have a good time.

6/10 一般般

Laura，Davenport, Fl.

喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Loved the hotel and the staff/Bar Noise bad.
The staff was amazing, really helpful, fluent in English. The location near the South Gate was awesome. The resident Dog was adorable.I loved everything about the hotel until around 8 pm at night. Because I really loved the hotel this fact made me feel very torn about how i felt about the hotel. All of the rooms sit over the bar. The speakers are attached to the ceiling of the bar, so essentially the floor of the rooms. The first room we were in 2-002 literally vibrated from 8 pm until midnight. Earplugs were useless because you could feel the beat of the live band downstairs. As people that like to get an early start in the mornings and relax in the room at night this made it less of a perfect fit for us.. If you are in Xi'an to bar hop it is great. It is right in the bar district and great for those that like to stay up late. The second room we stayed in 2-005 was better because you could block out the sound with earplugs. One bit of advice buy some incense for the bathroom. All of Xi'an has some pretty old plumbing and accompanying odor.
於 2017 年 10 月住了 3 晚
Vily 於 2017年11月21日回覆
Dear Laura,thanks for staying with us,first,we are really glad that you're satisfied with our service,we will keep doing well for all the guests here at janos,we do have live music on every weekeed,and it lasts untill 12pm,(so we offer free beer for our guests)while at weekdays we have much more quiter room.Thanks again and wish you have a really good time

10/10 有夠讚

Kejun

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 1 晚
Thank you so much,you are also a nice person.Have a good time !

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 1 晚
Hi,thanks for your stay,we are located in the city center,we will try our best to make you have a really nice stay here.Kindly

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 9 月住了 1 晚
Thanks for your nice review.have a good time.

10/10 有夠讚

Mackenzie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
I left my notebook on a train and they helped me call six different numbers to try and track it down (we didn't, but put in a good effort). I would have loved to stay here longer and will certainly stay here again if/when I return to Xi'an!
於 2017 年 7 月住了 3 晚
Thanks so much for your nice review,we will try our best to help our guests with everything,we wish you have a good time in China .

8/10 不錯哦

Roxi，Los Angeles, CA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location, backpacker vibe, good hostel
I enjoyed my two night stay at Jano's Backpackers in Xi'an. The location is awesome, tucked behind the South Wall of the Xi'an city wall, the hostel is right in the middle of a street of bars and restaurants. Much of the sites within the city wall are walking distance away, like Bell and Drum towers, the Muslim quarter, and museum sites. The hostel itself was nice, perfect for backpackers. The dorms were not air conditioned, which was not ideal for the 40 degree Celsius days, but at nighttime the basement rooms were cool enough to sleep. The bathrooms are in decent condition, and the showers work well. I loved that the walls were covered in travelers' signatures and doodles, which I of course added to myself. They have the sweetest golden dog here, too! Not to mention, the staff are incredible, English-speaking and very helpful. I would recommend Jano's to backpackers staying in the area.
於 2017 年 7 月住了 2 晚
vily 於 2017年9月3日回覆
Thanks so much for your good review,we're located in the city center as you said,cheap and friendly,we have aircondition in the room so that's why eventhough its too hot outside,here at our hostel was still cold enough(AC was not easy to find),Thanks again and wish you have a really good time.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 2 晚
Eventhough there is nothing,we still thanks for your staying at jano's,We‘re located in the city center,with saybuway,banks buses neay by,and walk distance to City wall,Bell Tower and so on,you;re welcomed to come back to Janos'

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 2 晚
Eventhough there is nothing,we still thanks for your staying at jano's,We‘re located in the city center,with saybuway,banks buses neay by,and walk distance to City wall,Bell Tower and so on,you;re welcomed to come back to Janos'

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 5 月住了 2 晚
Thanks !

10/10 有夠讚

Rachael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Hotel with good location, staff, and resources
Loved the location, staff, and spacious room here! The front desk women helped me in numerous ways (like ordering food from my phone, checking us in early, etc). Would definitely recommend!
於 2017 年 5 月住了 5 晚
Thanks so much for your nice review,we are located in the city center,its easy to get on bus,subway,walk distence to Bell Tower and Muslim street,and we will keep trying to help with everyone who stays here.Best wishes from Jano's

10/10 有夠讚

Kim，M

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Amazing traditional style place to stay!
The location was perfect to get around the city to the metro and train, and walkable to Muslim Street. The accommodations were gorgeous! Being next to the south wall was cool too and the art market is to die for and get lost in directly behind the hostel. The staff was super helpful and always willing to communicate the best options for us. Wish I could come back and LIVE at janos!!! Highly recommended for travelers!
vily 於 2017年6月18日回覆
Wow,Thanks so much for your really good review,we do have the best location in xian,and all the staff speaks english,thanks again and wish you have good timne.

8/10 不錯哦

Sarah，Surrey, UK

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic location, all you need accommodation!
My son and I stayed at Jano's for 3 nights on our travel around China. The staff are fabulous and so helpful, when we arrived my son was suffering from a sore throats and needed to get some medication from a pharmacy, one of the girls took him to the pharmacy within 10 minutes of us arriving and it was pretty late in the evening......immediately impressed! The entrance is not easily found so do check before arrival as the sign is on the road side but the entrance is around the back. The reception desk seems to be constantly manned so there is always someone to ask questions/directions etc to, the staff have good English. Our room was on the first floor, a twin room with larger than single sized beds, largish room with a large bathroom with wet room shower, an odd set up with a boiler and plug socket in the wall above the shower but we didn't get electricuted despite my initial reservations. It's all pretty basic but bearing in mind the very reasonable cost it was a great place to stay and given it's ideal location a great find.
janos 於 2017年4月15日回覆
Dear Sarah,Thanks for your review,you're such a nice and funny lady,please have good time in China!Hopefully we will see you some day in future!