"they should explain at check in they only clean your room if asked. i stayed three days and the room was never cleaned. first time i see this police in 63 years of travel!"
"I like how the hotel is within walking distance to the train station, the mall and most of the attractions in Berlin. The staff are friendly and helpful. The room is a good sized room and clean."
"The room was great, the facilities in good shape. Checkin was ok. Mostly mechanical checkin no personal touch. It turns out the hotel does not provide internet access to their guests. One has to join the h-rewards club to get access. There is also the option to get an access code, theoretically at least. I asked at the reception and the not so helpful receptionist told me that i have to join that club to get internet and mentioned a 'same rule for everyone' rule that wasn't helpful."