威靈翰出租度假屋

「Very clean and very comfortable, with very good air conditioning - very welcome on the hottest day of the year! My only criticism is the booking process guidelines are not clear and the online system needs improvement. It was not made clear that we would not receive the email with access instructions until the security process was completed and the deposit paid. Then, when trying to pay the deposit, it was not clear that Amex was not accepted and the system just said "declined" right at the...

「Room was ok but there were no towels not even a tea towel. It was clean and comfortable but bring a towel! Very close to town centre and the med restaurant under it was brilliant! I had to contact them to get the code. 」

「I am sorry to say that our stay was unexpectedly very bad. Even as we checked in the property was cold. There was NO HEATING and no HOT WATER. After many tephone calls we were told that the we boiler was not functioing. We were given grossly inadequate heaters which did little to correct the situation. It completely wrecked the evening which was the celebration of my wife's 70th Birthday. Our first night was a nightmare with no ability for us and our guests to have shower for two full days even...

「Very good house owner.」

「All good except the front door step unsafe, the wind took one of the fence panels and the wheelie bins so couldn’t do rubbish and a man turned up to fix the taps but we refused entry as we had no notification or expectation of visit.」

「Very nice, lived second time for 7 days, really enjoyed and comfortable 」

「The apartment was nice and spacious. However only two towels were provided for 4 people, upon asking for more we received back a message to say there was more in the cupboard unfolded. These towels were dirty with stains on them. The apartment was quite dusty and bathrooms were not the cleanest, the owner of the property explained the cleaners were busy however offered no apology. Upstairs noises all night, and had to shut windows as outside traffic and noise from neighbours. 」