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"It is rare in travel to India that a hotel really delivers but a good, clean and well maintained hotel combined with an exceptionally good service from every member of hotel staff really lived up to my expectations! The hotel room itself was clean, the facilities were warm and modern and the location was great - central. The service from front desk management (in perticular Mr Praveen) was exceptional. I needed a parcel forwarding to north India, unprompted, he totally understood my needs and made all arrangements that made my stay so much relaxing. The restaurant service was also outstanding. Without exception, every member of staff was totally focused on providing a service that guests would love even in a higher rated hotel, and here I cannot but mention the restaurant manager, Mr Vaishakh, exceptional for Dinner and Breakfast for every single day of my stay. My original plan was to stay for 3 nights, however my needs in Kochi and in particular the service from the complete hotel team ment i stayed for some 9 night! Really well done Holiday Inn Kochi! I will definitely be coming back back! "

"The room was clean and the staff was prompt."

"Very clean hotel, staff is very helpful. "

"Great food and staff. "

"Clean room, very helpful staff, breakfast menu was missing chicken the second day which was brought to the attention, spa was so refreshing and relaxing, overall stay was great "

"Incredibly accommodating staff! "

"The food was delicious and the staff was very accommodating. I had some problems with the room. Lights were complicated and the shower was tiny. The best part of this hotel was the staff in the Indian Restaurant. They were a delight. I’ll be back in Kochi and may not stay there again but I would go and eat there anytime. "

"Really great experience "