外觀

威廉斯波特經濟型飯店的評分

2 out of 5
威廉斯波特經濟型飯店
2295 Lycoming Creek Rd, Williamsport, PA

評論

8.0

非常好

10 分,有夠讚;544 則評論中有 202 則" "
8 分,不錯哦;544 則評論中有 190 則" "
6 分,一般般;544 則評論中有 88 則" "
4 分,不太好;544 則評論中有 31 則" "
2 分,很糟糕;544 則評論中有 33 則" "

8.4/10

整潔度

8.4/10

員工素質

7.0/10

設施服務

8.0/10

住宿環境和硬體

7.6/10

環保程度

評論

4/10 不太好

Laura

情侶出遊
不喜歡:員工素質和設施服務
Old uncomfortable bed, very few amenities, male owner was nice, what we assumed was his wife cares more about money than good customer service. Had to drive a few miles for dining options.
於 2024 年 5 月住了 1 晚
Manager 於 2024年5月18日回覆
Hello Laura,We value your feedback and apologize for any inconvenience faced during your stay. Our team appreciates your kind words regarding our male owner. We recommend guests to explore nearby dining venues for a variety of options. Your comments will be shared with our team for further review.

10/10 有夠讚

Paul

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This was a great deal for a Saturday night at an inexpensive price. Very comfortable room and everything worked as it should!
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月27日回覆
Hello Paul,We are pleased to hear that you enjoyed your stay with us and found the room comfortable. Our team is dedicated to providing a seamless experience for all our guests. Should you need any assistance in the future, feel free to reach out to us directly.

2/10 很糟糕

Michael

情侶出遊
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very dirty room had several damaged items holes in wall no hot water no coffee pot looked like blood splatter on sum items in the room drug addicts roaming around outside found out during checkout that room was never cleaned by housekeeping in between use and previous renter so slept in a bed that sheets were never change thats really disgusting to find after the fact that we slept in it! Very disappointed feel i should get a free night stay somewhere else!
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月19日回覆
Hello Michael, We apologize for any inconveniences experienced during your stay. Your feedback has been noted for our continual improvement. For any further assistance or concerns, please contact our management team directly. Your satisfaction is our priority.

6/10 一般般

Bethany

喜歡:員工素質
於 2024 年 3 月住了 1 晚
Manager 於 2024年3月6日回覆
Hello Bethany, We appreciate you choosing our hotel for your stay. We hope you had a pleasant experience overall and we would love to welcome you back in the future.

10/10 有夠讚

Shanaya

於 2024 年 2 月住了 1 晚
Manager 於 2024年3月6日回覆
Hello Shanaya,We are glad to hear you had a wonderful stay with us! If you have any further comments or need assistance, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

4/10 不太好

Michael,New York

商務旅客
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Room & shower not fully functional. Bed not fully made. Not clean.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月27日回覆
Hello Michael, We truly value your feedback and regret to hear about the experience you encountered. Please feel free to reach out to management directly to discuss your concerns further. Your comfort and satisfaction are of utmost importance to us.

2/10 很糟糕

Sammey

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚
Manager 於 2024年2月22日回覆
Hello Sammey,We're sorry to hear that your experience did not meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address any issues you encountered.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The room was very nice and clean. The issues I had were that there was no outdoor lighting near a step down in the sidewalk and I almost fell when leaving in the dark in the morning. Also, there was a handheld shower head that was just hanging by wire rather than on a swivel that could be used to actually spray downward like a regular shower. The front desk person was very friendly and efficient, but when I left around 6 am the desk was not staffed and there was a sign that said no checkins after 12 pm. This was not an issue for me but I feel like this should have been spelled out in the booking confirmation in case anyone got in late. Overall it was still a decent hotel.
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月6日回覆
Dear Guest,Thank you for sharing your feedback on your recent stay with us. We're glad to hear that you found the room to be nice and clean. We appreciate your concern regarding the outdoor lighting near the sidewalk, and we apologize for any inconvenience this may have caused. We will bring this to the attention of our team to ensure that this issue is addressed. Regarding the handheld shower head, we appreciate your feedback and will take it into consideration for future improvements. We apologize for any confusion regarding the desk hours and will work on providing clearer communication in our booking confirmation. We appreciate your overall positive review and hope to have the opportunity to welcome you back in the future.

6/10 一般般

Isaac

喜歡:員工素質
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月7日回覆
Hello Isaac, Thank you for choosing our hotel for your stay. We appreciate your rating and value your feedback. If you have any specific concerns or suggestions, please reach out to us directly so that we can address them and ensure a better experience for future guests. We hope to have the opportunity to welcome you back in the future.

6/10 一般般

Khaful

It’s noisy & unsafe
於 2024 年 2 月住了 1 晚
Manager 於 2024年2月3日回覆
Hello Khaful,We apologize for any inconvenience you may have experienced during your stay. Guest safety is our top priority, and we take noise concerns seriously. We encourage guests to report any disturbances to our front desk, so we can address issues promptly. We appreciate your feedback and will use it to improve our services. Thank you for staying with us, and we hope to welcome you back for a better experience in the future.

10/10 有夠讚

Sharri

喜歡:整潔度、員工素質和住宿環境和硬體
Great service! Rooms were pretty clean. Quiet short stay.
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月21日回覆
Hello Sharri,Thank you for your kind feedback! We're delighted to hear that you enjoyed our great service and found the rooms to be clean. We strive to provide a peaceful and comfortable stay for all our guests. Please do consider us again for your future visits.

10/10 有夠讚

Frank

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月15日回覆
Hello Frank,Thank you for taking the time to leave a review. We apologize if your experience did not meet your expectations. We are always striving to improve and appreciate your feedback. If you have any specific concerns, please reach out to our management team and we'd be glad to listen and irmprove further.

8/10 不錯哦

Sebastiano

親子旅遊
喜歡:整潔度和員工素質
Good for the price and very clean
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月12日回覆
Hello Sebastiano,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel to be clean and a good value. Guest satisfaction is important to us and we appreciate your comments. Should you have any further feedback or questions, please don't hesitate to contact us directly.

10/10 有夠讚

James

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place. Will definitely stay again
於 2023 年 10 月住了 1 晚
Manager 於 2023年11月4日回覆
Hello James,Thank you for your kind words! I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon.

10/10 有夠讚

yann

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Parfait
Chambre spacieuse avec tout ce qu'il faut. Emplacement idéal en arrivant
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月18日回覆
Hello yann,Merci d'avoir choisi notre hÃtel ! Nous sommes ravis que vous ayez apprÃcià votre chambre spacieuse et notre emplacement idÃal. Nous espÃrons vous revoir bientÃt !

10/10 有夠讚

David

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
A budget motel that is clean and comfortable.
Friendly staff and a clean, comfortable budget motel.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月18日回覆
Hello David,Thank you for your kind words! We're thrilled to hear that our staff was helpful and that you found our motel clean and comfortable. We hope to welcome you back soon for another enjoyable stay!

10/10 有夠讚

Thomas

於 2023 年 10 月住了 2 晚
Manager 於 2023年11月5日回覆
Hello Thomas,Thank you for taking the time to leave a positive review of your recent stay at our hotel. We are thrilled to hear that you had a wonderful experience with us. We strive to provide exceptional service and are delighted that we succeeded in meeting your expectations. We appreciate your kind words and look forward to welcoming you back in the future.

2/10 很糟糕

Christine

不喜歡:整潔度和住宿環境和硬體
No hot water in our room, was moved to a smoking room w/ one bed, then to a room that did not have a working key.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月10日回覆
Hello Christine, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our bed as well as our room. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
No breakfast, despite being advertised
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月5日回覆
Dear Guest,Thank you so much for your feedback! We will be sure to share this with our Team and look forward to welcoming you back.

4/10 不太好

Margherite

喜歡:住宿環境和硬體
於 2023 年 9 月住了 2 晚
Manager 於 2023年10月1日回覆
Hello Margherite,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 不錯哦

Guadalupe

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月28日回覆
Hello Guadalupe,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

6/10 一般般

Amy

家庭旅遊
喜歡:員工素質和客房舒適度
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月26日回覆
Hello Amy,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

8/10 不錯哦

Julie

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 1 晚
Manager 於 2023年9月9日回覆
Hello Julie,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 不錯哦

Sherry

於 2023 年 9 月住了 3 晚
Manager 於 2023年9月7日回覆
Hello Sherry,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

4/10 不太好

Melissa

不喜歡:整潔度和住宿環境和硬體
I was welcomed by a dead bee in the window area that was visible from the outside. This was followed by a couple of bugs and a spider inside the room. Would not recommend.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月30日回覆
Hello Melissa, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 有夠讚

Timothy

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Staff was polite and courteous. Accomadated us in first floor room due to my companion being handicapped. Would not hesitate to stay there again,
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月27日回覆
Hello Timothy,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our staff and your insights regarding our room. We are always looking for ways to improve upon the guest experience so thank you for sharing.

6/10 一般般

Margod

El servicio de tv muy mala l, les faltó poner unas bolsitas de café también con azúcar leche en polvo Ósea les faltó ofrecer algo al visitante
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月31日回覆
Hello Margod, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

6/10 一般般

Zachary

不喜歡:員工素質
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月30日回覆
Hello Zachary, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

4/10 不太好

Clayton,pittsburgh

家庭旅遊
不喜歡:整潔度、設施服務和住宿環境和硬體
Unknown to us it was little league week in Williamsport Never heard of it, but there were few hotel rooms and those available had doubled their usual prices. This inn is near nothing and we stayed only long enough to sleep and get out
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月26日回覆
Hello Clayton, I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our hotel. I hope you will return to enjoy a memorable and exceptional experience.

8/10 不錯哦

Caroline

喜歡:整潔度、員工素質和住宿環境和硬體
不喜歡:設施服務
This was my second time staying here. I had the same room as the weekend before. The room was small but clean. I just booked a double bed. It had a nice size fridge, but the freezer needs a defrost. I also didn't see the TV remote in the room this time, but I had my computer to watch, so I wasn't overly bothered. There is no one at the desk before 8am and after 11pm so be aware of that. But the room is good for what I needed and the price was reasonable. Would stay here again.
於 2023 年 8 月住了 1 晚
Manager 於 2023年8月18日回覆
Hello Caroline,It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our bed and your comments about our price. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

2/10 很糟糕

Christine

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月31日回覆
Hello Christine, We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

10/10 有夠讚

Sara,Summerville

商務旅客, 親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Friendly staff and very clean, updated rooms. Very disappointing that breakfast was not included as advertised and also that there was no coffee pot in the room.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月19日回覆
Hello Sara,We appreciate your rating of our hotel and the feedback you have shared pertaining to our staff and comments about our breakfast. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 不錯哦

Kenneth M

喜歡:整潔度、員工素質和客房舒適度
every thing was fine except toilet seat was very loose and not easy to sit on.
於 2023 年 7 月住了 1 晚
Manager 於 2023年7月10日回覆
Hello Kenneth M,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our toilet. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 不錯哦

DONNA

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Manager 於 2023年7月10日回覆
Hello DONNA,It was our privilege to earn your business and we hope to host you again on your next trip.

4/10 不太好

JAMES

於 2023 年 6 月住了 1 晚
Manager 於 2023年7月19日回覆
Hello JAMES, Thank you for sharing this rating, and we welcome you to visit us again anytime.

2/10 很糟糕

Tara

於 2023 年 6 月住了 1 晚
Manager 於 2023年7月16日回覆
Hello Tara,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 有夠讚

John

於 2023 年 6 月住了 1 晚
Manager 於 2023年6月25日回覆
Hello John,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

10/10 有夠讚

Diana

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice and helpful staff
於 2023 年 6 月住了 3 晚
Manager 於 2023年6月21日回覆
Hi Diana,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 有夠讚

Kathryn

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay, would stay again
Nice room, spacious. Allowed us to check in early for a reasonable fee. The only thing I recommend is to either have coffee in room or available in lobby. The reservation indicated that breakfast was included but it was not and that was okay, just wanted some coffee. There was a full-size coffeemaker in the room but no coffee. Good tavern a little farther up the road, crippled bear. The food was plentiful and good, beer was cold, staff personable, good prices.
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月15日回覆
Hello Kathryn, I am so happy to learn that you enjoyed our hospitality, service and accommodations. It is rewarding to hear that we have succeeded in making you feel at home and that you experienced no difficulties with our services or amenities. Your compliments to our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

2/10 很糟糕

Danny

家庭旅遊
不喜歡:員工素質
Very rude front office help.
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月13日回覆
Hello Danny, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner, I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is the top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

6/10 一般般

william

商務旅客
喜歡:整潔度和員工素質
Availability of ice, ice buckets, refreshments, coffee in AM. lacking. Service desk hours limited. Room (handicaped) was dark, window open to walkway used for storage.
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月9日回覆
Hello william, Your review and rating are greatly appreciated; though it is very disappointing to learn of the bad impression we made with our breakfast service. I would like to apologize for not exceeding your expectations as your satisfaction is important to us. We will be using the feedback you gave us to implement improvements to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 不錯哦

Linda

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Room was clean and attractive.
於 2023 年 6 月住了 1 晚
Manager 於 2023年6月6日回覆
Hi Linda,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our friendly atmosphere and clean accommodations. We are incredibly happy that your stay was comfortable, and we hope to see you again soon!

8/10 不錯哦

Robyn

於 2023 年 5 月住了 1 晚
Manager 於 2023年6月3日回覆
Hello Robyn,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 一般般

真實旅客

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
Disappointed
I picked this hotel because it offered continental breakfast and because it had 8 stars reviews. Upon arrival we were told that they don’t offer breakfast for over three years and when we requested extra pillows we were told they don’t have extra in stock only to bring us two later on. One of the beds had hair on the sheets. We’ve stayed at cheaper hotels with better quality.
於 2023 年 4 月住了 1 晚
Manager 於 2023年4月22日回覆
Dear Guest,We apologize for your recent stay. We are saddened to hear that you didn't enjoy yourself while with us. It is our goal to meet all our guests expectations. We hope you will give us a chance to redeem ourselves in the future.

6/10 一般般

Kristal

於 2023 年 3 月住了 1 晚
Manager 於 2023年4月15日回覆
Hello Kristal,It was our privilege to earn your business and we hope to host you again on your next trip.

10/10 有夠讚

Jason

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 1 晚
Manager 於 2023年3月24日回覆
Hello Jason,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 不太好

Marcel

於 2023 年 1 月住了 1 晚
Manager 於 2023年3月7日回覆
Hello Marcel,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

6/10 一般般

Gary

喜歡:整潔度和員工素質
於 2022 年 11 月住了 1 晚
Manager 於 2023年11月7日回覆
Hello Gary,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and apologize for any inconvenience you experienced. We strive to provide a pleasant stay for all our guests and regret that we fell short on this occasion. Your comments will be shared with our team for further improvements. We hope to have the opportunity to welcome you back in the future and provide you with an exceptional stay.

8/10 不錯哦

Steven

家庭旅遊
喜歡:整潔度和員工素質
不喜歡:設施服務
Owners very friendly but no access to lobby, no breakfast, (learned that some things might be limited due to Covid restrictions AFTER booking). No Coffee or coffeemaker in room. Room was clean and comfortable however.
Manager 於 2022年11月7日回覆
Hello Steven,Thank you for your review and comments regarding our breakfast and also our room. I hope that we will impress you with exemplary service during future visits.

10/10 有夠讚

Tami

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Great staff/owners.
Manager 於 2022年11月7日回覆
Hello Tami,We appreciate the time you have taken to bring to our attention your feedback with regards to our staff. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.