"Phenomenal hotel phenomenal service. Phenomenal everything! I understand it’s the four seasons we’ve been many times and know the prices for room service ect are outrageous. But we went down for breakfast… we were charged for individual items because it was 11:20 and breakfast ends at 11am…. Which was fine…. But my wife and I had 2 eggs each… 1 side of toast each… half an avacado each and 1 smoothie each… and the price was 136$😂😂 I left 14$ tip so 150$ for what should of been maybe 18-22$ anywhere else. Four seasons needs to switch certain food prices to make it atleast a bit normal. All good we will still go back it’s a great place to stay"
"The staff are what make this hotel. Farida, the Front Office Manager, went above and beyond to make sure we were well looked after, and the whole team showed genuine care and professionalism. This is exactly the kind of service you hope for from Pan Pacific. We’ll definitely be back."
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