Find Family Hotels in West Memphis, AR

"Everything was great but the elevator to the Lookout at the top of the Pyramid was down due to renovations. Little disappointed we weren't informed of that during the booking process. Other than that we had an awesome stay"

"The breakfast was decent and the room was spacious, however the pool was closed while we were there. The indoor pool was the only reason that we booked the hotel for the kids, and we would have went elsewhere if we would have known ahead of time. Nothing on hotels.com or the emails the property sent leading up to the stay, including the day before, mentioned the pool being closed. Quite the opposite actually, as it highlighted the heated pool and hot tub as a perk. The kids were disappointed to say the least."

"Great"

"This is an extremely old Hyatt, does not even come close to usual Hyatt hotels. Desperately needs remodeling, simple things like new shower curtains are not even being kept up. No up do date charging options, carpet tearing, stains everywhere, elevator dirty. It was not the worst but I would not stay here again. Staff was very nice and helpful. "

"Room nice if you like high beds, no microwave! They got 1 baby size micowave can't fit food tray to reheat. Breakfast is $10 a day. Self park to them means no valet. Its also $22 dollars aday to park "

"Beautiful historic hotel. Had a nice stay."

"The property is old, room shouldn't have been rented: rusty lamps AND water, chipped/old furniture, phone didn't work 😑 The staff was understanding and kind. "

"My daughter and I stayed here. Felt safe in the parking deck as it is monitored and gated. View from the room was great of the bridge. Breakfast was good with the hot offerings. The room was clean and hotel was quiet."

"😕"