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"Great location for a quick getaway "

"I loved how nice the hotel staff was."

"Check-in to the hotel was seamless. The property was clean. The decor was timeless!! We will definitely be back!!"

"Property was well located to be able to explore Chicago easily. Very clean hotel and the staff was extremely accommodating. The only thing missing was a pool but it wasn’t a huge issue. Very nice hotel and would go back for sure."

"Exceptional property, great staff and very friendly. Close to many fun activities. "

"They are friendly and understanding "

"Staff was awesome at this well located and renovated hotel. The Gold Lounge was a great feature and worth it for coffee, drinks, food, extra space with views. Staff in gold lounge terrific and kind. Good value at this fairmont."

"We really enjoyed the hotel! Loved the friendliness of staff and the lobby smells amazing! What a hidden gem and we are coming back every year!"

"Ambassador went out of his way when the place was overbooked. He needs a raise!!! Went above and beyond to accommodate us at 2am due to flight delays."