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"The location and facilities were great. However, the lighting so inadequate for any type of reading. I had to ask for my towels and condiments to be replaced."

"A great spot, room with a harbour view, easy walking distance to many attractions / bus network. Fabulous meal in One80 restaurant. Tremendous staff."

"Perfect location for restaurants, waterfront, 5min walk to TePapa. Comfy beds, nice rooms. Good breakfast. Friendly staff. Great for hotel carparking also. We had a great family weekend away."

"My whaanau enjoyed their stay here as the staff were extra accommodating to check in early for the Warriors game. The facilities were on point and the beds were very comfortable. Highly recommend staying here for a stress free time, close to the airport."

"Didnt eat or use parking"

"Loved everything about the stay. Only problem I had... we didn't know about the James Cook Arcade lift to take you up to the hotel. So we walked all the way around the loop with our luggage. I am 75 and it was a bit tough."

"Staff are very friendly & any questions you may have they are willing to help"

"Good basic accommodation. The property is down a steep dead end lane way with limited parking. Facilities and furniture is average but has a clothes washer & dryer. Beds were clean and comfortable."

"Clean & tidy hotel, did not eat here so can’t comment on that. Bed a little soft"