"Royal Palace hotel was our best stay in Vietnam. For $55 a night in the Old Quarter we got a beautiful room (701) and the best service possible. Every time we left the hotel we got a farewell by name and every time we came in they asked us how our time was, which was very appreciated. They didn't ..."

"The location is good, the room is comfortable, and the breakfast is delicious. Above all, the staff were very kind. When the pick-up for the Halong Bay tour I had booked from Japan didn't come, I was waiting aimlessly, and they called the tour company to inquire. While I was waiting, they offered ..."

"Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction."

"Fantastic location. Beautiful hotel. Great staff. Lovely pool."

"Loved it"

"I read amazing reviews about this hotel before I came and honestly it was all true. We made a quick pit stop in Hanoi for our honeymoon and the staff was extremely accommodating and kind. You’re right in the old quarter so walking distance from lots of attractions. Overall, you can’t go wrong staying ..."