""The room is big and beautiful, with everything you need. It's super clean. Breakfast is good. But what I like the most is the receptionist — they are very nice, always smiling, and ready to help with anything you need. The hotel is in a great location, right in the middle of everything.""

"I loved the staff. The best service I have gotten anywhere and I travel a lot. They hooked me up with my tour to Ninh Binh and other guests for Ha Long Bay and Sapa, gave me recommendations for food places and were always available to help with anything. They waited with me till my Grab to the airport ..."

"Close to everything although not accesible by car"

"I really enjoyed my stay at this hotel. Centrally located and convenient within the old quarter. The stand outs are the service and breakfast buffet. Every service member I interacted with was friendly and professional. Requests were fulfilled immediately and with enthusiasm and care. The breakfast ..."

"The shower/bathroom in our initial room flooded but we were moved to a better room the following day."

"Great location"