The room was small but comfortable. The staff was 100 stars. They went out of their way to help and saved us from a $5,000 scam!!
Audrey
於 2024 年 3 月住了 1 晚
8/10 不錯哦
Lee
情侶出遊
2024年3月10日
喜歡:整潔度、員工素質和住宿環境和硬體
I was very pleased with this hotel. I originally booked another hotel and when i arrived to vina del mar, they said that they did not have the rasvervation. Expedia was excellent with upgrading me to the Gala hotel at no extra charge. The hotel was walking distance to the Vina del Mar music festival and also offered sea views from the room as well as a jacuzzzi tub that I didn't get the opportunity to take advantage of. There was staff at the front desk that were bilingual and they provided me with an iron. The hotel and room was clean, breakfast was included and the room was soacious with a separate sitting area. The only area for improvement would be the decor. The hotel is older and as such the decor is dated but no complaints otherwise.
Lee
於 2024 年 2 月住了 2 晚
10/10 有夠讚
Veronica
2024年1月22日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Veronica
於 2024 年 1 月住了 3 晚
4/10 不太好
Manuel
2024年1月19日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Manuel
8/10 不錯哦
Diego
2023年9月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Diego
於 2023 年 9 月住了 4 晚
8/10 不錯哦
Carlos Augusto
情侶出遊
2023年9月6日
喜歡:員工素質和設施服務
El servicio del personal de primera. Muy buena atención. Al hotel y sus instalaciones les falta mantenimiento
Carlos Augusto
於 2023 年 8 月住了 2 晚
4/10 不太好
maria tereza b
團體旅遊
2023年1月23日
喜歡:員工素質
不喜歡:住宿環境和硬體
The hotel was in a deplorable condition: old, stained walls and carpets, peeling painting, old furniture, breakfast was not of good quality, old closet with door that did not open. Guests were addressed in writing as "passengers" !!?? A/c was powerful and room spacious, though.