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Vienna Prestige Apartments - Graben, by Welcome2Vienna

4.5 star property

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A short walk from Stephansplatz and Vienna State Opera, Vienna Prestige Apartments - Graben, by Welcome2Vienna has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Washer
  • Free WiFi

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Suite (Opal 17, Cleaning Fee Included)

Suite (Opal 17, Cleaning Fee Included) | 1 bedroom, individually decorated, individually furnished

Suite (Opal 17, Cleaning Fee Included)

  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Suite (Quartz 15c, Cleaning Fee Included)

Suite (Quartz 15c, Cleaning Fee Included) | 1 bedroom, individually decorated, individually furnished

Suite (Quartz 15c, Cleaning Fee Included)

  • 376 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

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About the neighborhood

Located in Innere Stadt, a neighborhood in Vienna, Vienna Prestige Apartments - Graben, by Welcome2Vienna is near a metro station. Vienna State Opera and Hofburg Imperial Palace are cultural highlights, and some of the area's notable landmarks include Belvedere and Ernst Happel Stadium. Urania and University of Music and Performing Arts are also worth visiting. Visit our Vienna travel guide
View more Apartments in Vienna
Map
Graben 28, Vienna, 1010

What's nearby

  • Stephansplatz
    Stephansplatz
    2 min walk - 0.2 km
  • St. Stephen's Cathedral
    St. Stephen's Cathedral
    2 min walk - 0.2 km
  • Hofburg Imperial Palace
    Hofburg Imperial Palace
    5 min walk - 0.4 km
  • Spanish Riding School
    Spanish Riding School
    5 min walk - 0.4 km
  • Vienna State Opera
    Vienna State Opera
    9 min walk - 0.8 km

Getting around

  • Stephansplatz U-Bahn
    4 min walk
  • Vienna Mitte Station
    16 min walk
  • Vienna International Airport (VIE)
    28 min drive

Restaurants

  • Café de l'Europe
    1 min walk
  • Five Guys
    1 min walk
  • Chattanooga
    1 min walk
  • Segafredo am Graben
    1 min walk
  • WEIN & CO Bar Stephansplatz
    3 min walk

About this property

Vienna Prestige Apartments - Graben, by Welcome2Vienna

  • Luxury apartment near Stephansplatz
  • Close to St. Stephen's Cathedral and Spanish Riding School, Vienna Prestige Apartments - Graben, by Welcome2Vienna has plenty to offer. Stay connected with free in-room WiFi.
  • Additional perks include:
  • Smoke-free premises, tour/ticket assistance, and an elevator
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as laptop-friendly workspaces and separate sitting areas, in addition to perks like free WiFi and separate dining areas.
  • Extra conveniences in all rooms include:
    • Heating and fans
    • Free toiletries and hair dryers
    • Flat-screen TVs with cable channels
    • Wardrobes/closets, separate sitting areas, and separate dining areas

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Free crib

Kitchen

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Washing machine

Work spaces

  • Laptop workspace

Comfort

  • Fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Elevator
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Housekeeping available once per stay
  • Iron/ironing board
  • Local maps
  • Tour and ticket assistance

Location highlights

  • In a historical district
  • In the city center
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 4 units
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 10:00 PM and 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must contact this property at least 1 week in advance to make check-in arrangements.

Access methods

Host will greet you

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: EUR 250.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-in fee for check-in between 10:00 PM and 2:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Frequently asked questions

Is Vienna Prestige Apartments - Graben, by Welcome2Vienna pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 10:00 PM–2:00 AM for a fee.

What time is check-out at Vienna Prestige Apartments - Graben, by Welcome2Vienna?

Check-out is at 11 AM.

Where is Vienna Prestige Apartments - Graben, by Welcome2Vienna located?

Located in Innere Stadt, this luxury apartment building is within a 5-minute walk of Graben, Stephansplatz, and Hofburg Imperial Palace. Spanish Riding School and St. Stephen's Cathedral are also within 5 minutes. Stephansplatz U-Bahn is only a 4-minute walk and Herrengasse U-Bahn is 5 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Vienna Prestige Apartments - Graben, by Welcome2Vienna Reviews

8.2

Very Good

8.6

Cleanliness

9.6

Location

8.2

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 20 out of 61 reviews
Rating 8 - Good. 26 out of 61 reviews
Rating 6 - Okay. 14 out of 61 reviews
Rating 4 - Poor. 0 out of 61 reviews
Rating 2 - Terrible. 1 out of 61 reviews

Reviews

Verified

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to Stay in Vienna

The apartment was in great condition and included a washer/dryer for personal use. The shower was incredible. The location could not have been better located for roaming locally and also close to the metro. The staff was extremely friendly and helpful. As there is no lobby, checking in required ringing a doorbell, but other than that, everything went very smoothly.
Verified

6/10 Okay

MEGAN

Location location location

The location is absolutely amazing ! I had arranged for the representative to meet us at 2pm, however they were no where to be seen which made me very nervous...after calling the mobile # I was told "the representative was helping other guests at another location" would have been nice to receive a phone call vs. me having to figure it out...The double bed while very comfortable is small and slightly awkward to get into. The pull out sofa is very squeaky :( The layout is weird but workable. Could definitely use sprucing up and the supplies were VERY minimal. The pictures shown must be of several apartments only some of them corresponded to ours. Also beware of the taxes I was charged $177.00 in taxes for 2 nights!!
Stayed 2 nights in Oct 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quiet and clean apartment. Easy to reach any historical place.
Stayed 3 nights in Sep 2019
Verified

8/10 Good

Swarada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location was perfect
Stayed 3 nights in Sep 2019
Verified

8/10 Good

wei

Liked: Cleanliness, staff & service, room comfort

Very convenient location

WiFi is not working.
Stayed 2 nights in Jul 2019
Verified

8/10 Good

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa estadia

Ótima localização. Espaço bom com cozinha equipada. Muito próximo do metrô e centro de Viena. Pontos a melhorar: não tem ar condicionado, apenas dois ventiladores de chão que ajudam pouco e faz muito calor. As fotos que tem no site mostram um apartamento melhor conservado diferente da realidade. Não tivemos limpeza do apartamento nos dias que ficamos hospedados
Stayed 4 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ロケーションがよく、施設も思った通りのものだった。
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

masaru.t

Liked: Cleanliness, amenities, property conditions & facilities
素晴らしいロケーション、ゆったりとした部屋。 最高でした。あのような場所で、泊まれるなんて信じられません。今度、行く時も泊まりたいです。Great location, spacious room. It was the best. I can not believe that I can stay at such a place. I want to stay next time I go.
Stayed 2 nights in Feb 2019
Verified

6/10 Okay

Debra

Disliked: Property conditions & facilities

Okay stay

Didn't look like the pictures at all. In pretty poor shape. Could really use some updating. Weird layout. No door to shower. In a very good location though.
Stayed 2 nights in Apr 2019
Verified

8/10 Good

Sebastian

Liked: Cleanliness, staff & service, amenities
Die Lage mitten in der Stadt ist hervorragend. Die Fenster unseres Appartements gingen zu zwei Lichthöfen. Mit Aussicht war also nichts. Dafür war es andererseits sehr ruhig. Die Ausstattung ist in Ordnung. Essen Kochen hat funktioniert. Ein Supermarkt ist in der Nähe; Restaurants und Cafes sowieso.
Stayed 5 nights in Apr 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellente situation géographique au coeur de ville historique avec plein de commerces (et jolies boutiques ) et d ' animation. Appartement très agréable mais matériel de cuisine à rafraîchir comme la poêle, les couteaux même sans faire de grande cuisine. Accueil et disponibilité du personnel très agréable. Je reviendrai avec plaisir.
Stayed 3 nights in Apr 2019
Verified

10/10 Excellent

Didem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

The perfect location !
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveler

Disliked: Room comfort

Best for basic needs travelers.

Perhaps our negative review is due to our expectations of the property, but this is not a hotel. This is an apartment. We have stayed in other properties with apartment in the name, and they still operate like a hotel with a reception desk, common areas, and staff. We expected this to be similar. Instead, when we arrived and found ourselves at a loss where to check-in or even enter, we called the phone number for our reservation, and it was explained to us that we would be met with keys. He arrived about 15 minutes later, showed us the apartment and its features, answered our questions, and then let us get on with our day. As for the space itself, it's a bit awkward. The bedroom is tiny, and the bed must be pushed against one wall. This forces one person to either climb over the other to exit, or scoot down to the foot of the bed. The living room furniture is not terribly comfortable - the couch was very hard, and the chairs at the table were also uncomfortable. There is a small step from the kitchen to the foyer/washroom area, so when not paying attention, it's easy to trip. The only basic toiletry provided are a small bottle of shampoo (which was not replaced when empty) and small bars of soap. We found some condiments in the refridgerator, but were unsure how long they had been there. There was a washing maching, but no detergent - we had to buy it and then left it there. The area can't be beat, but this was not our style.
Stayed 4 nights in Sep 2018
Verified

8/10 Good

Morison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

很好的住宿

舒服地理位置非常好
Stayed 1 night in Jan 2019
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Plus: - This is a phenomenal location, first and foremost - it literally could not be better. - Close to public transportation, but right on the walking street, so no real need. - The high ceilings make a small space feel less closed. - The bathroom was modern and nice. - There were good basic amenities in the apartment, and nice bedding and towels. Minus: - There was hair in the bathroom. - The lid on the bathroom garbage was broken and fell off with a loud clang when opened. - I did not realize when I booked for our family of four that the two "extra" guests literally doubled the price, making it extremely expensive, considering my children had to sleep on a couch.
Stayed 2 nights in Oct 2018
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location, nice apartment for a couple.

La localización es perfecta, en medio de todo. El apartamento muy cómodo, la atención en la entrega de llaves de primera. Sin duda muy bueno, lo mejor la localización.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Pros: Location is perfect, just steps from Stephensplatz and the subway. Apt was very clean. Cons: double bed in a loft (yes, up very steep stairs/ladder), washer but no dryer, horrible mattress, no towel bars. Summary: from reading the cons, it sounds bad, but the location is so outstanding that I give it a neutral review.
Stayed 3 nights in Sep 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
You could not ask for a better location in the center of Vienna, walking distance to St. Stephen's Cathedral and the Hofburg, aswell as public transit and hop on hop off bus location. The people we dealt with during check in were extremely nice and helpful. The only issues we really had were that the apartment itself wasnt very clean. For a city a luxurious as Vienna we were expecting more, the furniture was pretty run down and cheap and the floors and walls need some real attention. For the price it was a decent stay. If they spent just a little more attention to detail and maintenance we would certainly stay again!
Stayed 5 nights in Aug 2018
Verified

6/10 Okay

Paula

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Poor air conditioning plus with a loft it was a sauna.
Stayed 3 nights in Aug 2018
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cannot beat the location if you want to stay in old Vienna.
Stayed 4 nights in Jul 2018
Verified

8/10 Good

Yunkyoung

Liked: Cleanliness, property conditions & facilities, room comfort

비엔나 여행 시내숙소

아파트 입구를 혼자서 찾느라 굉장히 고생했어요 처음부터 미리 이메일로 알려주면 좋을것을 혼자 미리가서 찾아보다가 속터질뻔 했어요 미리 열쇠를 받을 사람과 연락해야 하는것도 너무 닥쳐서 알아서 당황 했고요 레지던스라 체크아웃 후 짐을 맡기질 못하는점도 개인의 여행일정에 상관 없는지 확인해보시고 일정에 맞게 이곳을 예약하면 좋겠어요 위치는 정말 최고입니다 근데 가격이 너무 비쌌어요 그래도 제가 경험해보고 싶어간거지만 이집은 여럿이 함께쓰기 좋겠어요 쓰레기를 직접 내버려야하는것은 좀 그랬어요 집안 쓰레기통에 두는거까지만 해주면좋겠어요 그 외엔 모두 너무 좋았습니다 며칠 더 지내고싶은 위치와 집이에요
Stayed 1 night in May 2018
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
We were met at the property as promised after following the directions provided. The orientation to the apartment was thorough and very helpful. The location was perfect for our needs.
Stayed 4 nights in May 2018
Verified

6/10 Okay

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great Location - With Drawbacks and a Safety Issue

The apartment was in a fantastic location (possibly the most central location available in Vienna), and was very clean. However, there were some issues... 1. SAFETY ISSUE: The apartment shares a hallway with an adjacent business office. The adjacent office staff usually deadlocks the shared outer door in the evening when they leave for the day. When this happens and anyone leaves the apartment with the keys (to allow them to get back in at street level), any guests who remain in the apartment without the keys are physically locked in since there is only one set of keys provided and the shared deadlocked door cannot be opened by just using the internal door handle. This happened to us. Fortunately, we did not have an emergency as there was no alternative means of escape. 2. COMFORT ISSUE: The bedroom is very small and the bed was extremely hard. The sofa was more comfortable. 3. COMFORT ISSUE: The advertised "air conditioning" is a heating-only system. It does not have cooling capability. That said, portable floor fans were provided. In summary, if you are willing to put up with these issues, you will not find a better location in Central Vienna.
Stayed 3 nights in May 2018
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities

Just location

Very good location to enjoy the attractions of Vienna. You can cook or wash clothes in this apartment. Bed is combined by two mattresses and thus, not so comfortable. You can pay some money to check in earlier or check out late or drop baggage in the apartment. Finally, the electric power was tripped off at night. We took shower and packaged baggage in the dark.
Verified

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic!

A wonderful apartment in the middle of the CBD. Beautiful sights literally steps away from the enterance to building. Well equipped kitchen. Comfortable bed. The washing machine was very welcome after travelling for weeks.
Stayed 3 nights in Dec 2017