2/10 很糟糕
真實旅客
2014年10月10日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Really sucks
I booked this hotel about half month in advance and when I arrived there by taxi, I was told that they were fully booked. They simply ingored my booking and didn't inform me about it so that I could have made another plan. They recommanded their partner hotel to me and later on I found out their so-called partner is actually Renaissance from Marriot. No Renaissance for sure has nothing to do with them! I arrived at evening and they refused to pay me taxi to get to their so-called partner hotel and even refused to accompany me to checkin with Renaissance because “they don't have to assure me getting a room” after they screwed me.