早餐,供應午餐和晚餐

維也納廣場希爾頓飯店的評分

5 out of 5
維也納廣場希爾頓飯店
Schottenring 11, Vienna

評論

9.0

太棒了

10 分,有夠讚;1003 則評論中有 626 則" "
8 分,不錯哦;1003 則評論中有 272 則" "
6 分,一般般;1003 則評論中有 67 則" "
4 分,不太好;1003 則評論中有 22 則" "
2 分,很糟糕;1003 則評論中有 16 則" "

9.2/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

9.0/10

住宿環境和硬體

9.0/10

環保程度

評論

4/10 不太好

Kwok Kwong

於 2023 年 7 月住了 2 晚
David 於 2023年8月23日回覆
Thank you for reviewing your recent stay with us. Hope to welcome you back in the future.

8/10 不錯哦

Hans Joachim

於 2021 年 7 月住了 1 晚
Stephanie 於 2021年7月29日回覆
Sehr geehrter Gast, Vielen lieben Dank für Ihre Bewertung. Es freut uns sehr, dass Sie Ihren Aufenthalt bei uns im Hilton Vienna Plaza genossen haben und freuen uns, Sie schon bald wieder begrüßen zu dürfen. Mit freundlichen Grüßen, Stephanie Front Office Manager

8/10 不錯哦

Joyce

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice hotel, nice staff, good experience there, staff is helpful when we seek for help
於 2019 年 12 月住了 3 晚

6/10 一般般

Hsin-Yi

家庭旅遊
喜歡:整潔度、住宿環境和硬體和客房舒適度
沒有想像中那麼好的飯店~
床很舒服,送的盥洗用具很好。可是杯子、湯匙沒有洗乾淨。水要付錢,除非你是會員才是免費。(可是大部分的四星級五星飯店已經都是免費了。)他們還在算一瓶水4.5歐元。 我們下午五點左右check in,可是兩間房間只有一間房間準備好了。我們要求要高樓層,可是最後給我們只有4樓。我們其它間的飯店都比這個樓層還高很多。
於 2019 年 12 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質和住宿環境和硬體
於 2019 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient and nice hotel
Very nice hotel. Room is clean and tidy. Close to tourist spots and shopping centre.
於 2019 年 9 月住了 3 晚

8/10 不錯哦

chunyan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店卫生干净整洁,前台服务态度蛮好的,地理位置也还不错,坐地铁很方便。
於 2019 年 8 月住了 1 晚

10/10 有夠讚

Tsz Chai

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Close to town centre, very convenient. All the staff are very helpful. They also provide a good breakfast.
於 2019 年 8 月住了 2 晚

6/10 一般般

Maggie

喜歡:整潔度
酒店服務不理想,但價格又找略為了
服務一般價錢酒店質素不符合,還沒有check區的時候已幫我清理房間內還沒有通知我就把我私人物品包起了;而且酒店再購物区的需要行一段婆長的路
於 2019 年 7 月住了 2 晚

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 4 月住了 1 晚

8/10 不錯哦

christine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Lisa

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 3 晚

10/10 有夠讚

Christopher Robert

情侶出遊
喜歡:整潔度和住宿環境和硬體
Great reception staff and g,ratblocation
於 2024 年 4 月住了 3 晚
Kimberly-Acting Front Office Manager 於 2024年4月29日回覆
Dear Christopher Robert,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyActing Front Office Manager

10/10 有夠讚

Iyad

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great place to stay at
於 2024 年 4 月住了 4 晚
Kimberly-Acting Front Office Manager 於 2024年4月23日回覆
Dear llyad,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyActing Front Office Manager

10/10 有夠讚

Michael

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All good
於 2024 年 4 月住了 4 晚
Kimberly-Plaza Service Manager 於 2024年4月13日回覆
Dear Michael,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Juan

團體旅遊, 家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great staff, specially Ricard and Francesca who went out of their way to help with recommendations on things to do and with an issue with our next destination respectively.
於 2024 年 4 月住了 2 晚
Kimberly-Plaza Service Manager 於 2024年4月11日回覆
Dear Juan,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza.Your overall evaluation makes us feel proud about our team members and we are glad that our Hosts, especially Francesca and Ricard at the Front Desk, could impress you with the provided service. It was my pleasure to forward your fabulous feedback! It was also great to see that you fully enjoyed your experience at our 1920s style Art Deco Hotel.We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 有夠讚

justin

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
Everthing was perfect
於 2024 年 4 月住了 2 晚
Kimberly-Plaza Service Manager 於 2024年4月11日回覆
Dear Justin,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Riccardo

喜歡:整潔度、員工素質和住宿環境和硬體
I
於 2024 年 4 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年4月11日回覆
Dear Riccardo,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Linda

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel rooms very comfortable, breakfast delicious & plentiful & with Prosecco all included. Staff on reception so helpful & found us somewhere to watch the Liverpool FC match, printed the directions, told us how to get there which was 6 mins walk, rang ahead for us booking a table. Fantastic service.
於 2024 年 4 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年4月9日回覆
Dear Linda,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 有夠讚

Gary,Milton Keynes

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
All Good
於 2024 年 3 月住了 3 晚
Ryabel - Front Office Supervisor 於 2024年3月16日回覆
Dear Gary,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards,Hilton Vienna PlazaRyabel Gumboc

10/10 有夠讚

Michael

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff was amazing. So helpful!
於 2024 年 3 月住了 2 晚
Kimberly-Plaza Service Manager 於 2024年3月13日回覆
Dear Michael,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Sarah Louise

於 2024 年 2 月住了 4 晚
Kimberly-Plaza Service Manager 於 2024年3月23日回覆
Dear Sarah Louise,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Florian

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 3 晚
Gerard Junior Supervisor 於 2024年2月21日回覆
Dear Mr. Föhr,We wanted to take a moment to express my heartfelt gratitude for the positive review you left following your recent stay at our hotel. Your feedback is greatly appreciated, and it means a lot to us.Your satisfaction is incredibly important to us, and we are genuinely grateful for the opportunity to have contributed to your positive experience. We look forward to welcoming you back for another wonderful stay in the future.Kind regards from Vienna,GerardJunior Supervisor

8/10 不錯哦

EUGENI

於 2024 年 2 月住了 2 晚
Kimberly-Plaza Service Manager 於 2024年3月23日回覆
Dear Eugeni,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 有夠讚

Shailandra,Hatfield

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
What a gem. Smaller boutique hotel.l. Corner rooms are amazing. Rooms quiet with zero noise leaks from your neighbours. Small and very comfortable bar. One of the best hotels have ever stayed at! Super location to walk to centre . Rooms superb. Beds heavenly! Dont know why I’m sharing my review as l want to keep this secret to myself. I will be back!!
於 2024 年 2 月住了 2 晚
Kimberly-Plaza Service Manager 於 2024年2月16日回覆
Dear Shailandra,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. We highly appreciate your kind words and I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

10/10 有夠讚

Janice

家庭旅遊
喜歡:設施服務
Great location. Excellent service. Would definitely return.
於 2024 年 2 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月13日回覆
Dear Janice,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. We are very much looking forward to welcoming you back in the future.Best regards from Vienna,KimberlyPlaza Service Manager

8/10 不錯哦

Mia Lykke

Lovely thank you,
於 2024 年 2 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Mia Lykke,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 有夠讚

Rami

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
於 2024 年 1 月住了 2 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Rami,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Mirza

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Would stay again
於 2024 年 1 月住了 1 晚
Kimberly-Plaza Service Manager 於 2024年3月31日回覆
Dear Mirza,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

ekrem

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Ekrem,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

emilia

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Emilia,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

8/10 不錯哦

Thomas

於 2024 年 1 月住了 1 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Thomas,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

6/10 一般般

Mongkonmafai

不喜歡:整潔度和住宿環境和硬體
於 2024 年 1 月住了 2 晚
Kimberly-Plaza Service Manager 於 2024年1月28日回覆
Dear Mongkonmafai,Thank you for reviewing your stay with us. I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future.Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

francisco

喜歡:整潔度、員工素質和住宿環境和硬體
Hotel location was great!
於 2024 年 1 月住了 4 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Francisco,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Liliana

喜歡:整潔度和住宿環境和硬體
The person that attended us was rude and it was a mistake that the reservation department of the hotel made , and she thought it was our mistake. Not very friendly nor helpful at all.
於 2024 年 1 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Liliana,I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future. Best regards,KimberlyPlaza Service Manager

8/10 不錯哦

Drago

於 2024 年 1 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月11日回覆
Dear Drago,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 有夠讚

Karol

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Karol,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

2/10 很糟糕

sungho

親子旅遊
喜歡:整潔度
不喜歡:員工素質和住宿環境和硬體
"This is truly the worst service hotel. The room cleaning was poor, and the breakfast restaurant was the worst. When we ordered breakfast, they delivered it to the wrong place. When we told them it was our order, they denied it. We received our ordered breakfast 40 minutes later. When I tried to make a complaint at the reception, they ignored me, saying they couldn't understand my pronunciation. I even showed them the word 'complaint,' but they just ignored it. I never received a proper apology. When I sent an email complaint, they apologized, but the staff who caused the problem never apologized when they saw us. It is a hotel with the worst service. I don't think I will ever go to a Hilton again."
Rya 於 2024年1月20日回覆
Dear Sungho,Thank you for taking the time to write a response after your recent visit. Further to your comments I am very sorry to learn about your disappointment and would like to apologize for the inconveniences caused and the impression received.Allow me to assure you that I have already evaluated this matter with the respective department head in order to avoid such re-occurrences in the future.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts.Best regards from Vienna,Hilton Vienna PlazaRyabel Gumboc

10/10 有夠讚

Simone

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Sehr schönes Hotel in Top-Lage und großartigem Frühstück!!
於 2024 年 1 月住了 1 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Liebe Simone,Hiermit wollen wir uns bei Ihnen bedanken, dass Sie sich die Zeit genommen haben Ihren Aufenthalt im Hilton Vienna Plaza zu bewerten.Es freut uns sehr, dass Sie Ihren Aufenthalt in unserem Art Deco Hotel genossen haben und alle Aspekte des Aufenthalts zu Ihrer Zufriedenheit waren.Wir hoffen Sie schon bald wieder als Gast unseres Hauses begrüßen zu dürfen.Mit besten GrüßenKimberlyPlaza Service Manager

10/10 有夠讚

Katherine

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Katherine,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Ruth

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Hilton right downtown
Vienna was pretty cold while we were there. We were there for medical reasons so we spent most of our time in our room. We were upgraded too large suite with icing room, bedroom sitting area and large bath with tower and bathtub. Service was excellent. Everyone was so accommodating. Beds and pillows were excellent! Will go back again. definitely recommend.
於 2024 年 1 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Ruth,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It was a pleasure to see that you had such a wonderful experience and that every aspect of your stay was to your fullest satisfaction. I will be happily sharing your great feedback with the entire team. Thank you very much for sharing your experience, we highly appreciate your wonderful evaluation and look already forward to welcoming you back in the near future.Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Richard

於 2024 年 1 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Richard,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

8/10 不錯哦

Roman

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Sehr angenehmer und komfortabler Aufenthalt. Freun
Das Hilton Vienna Plaza war für unseren 2-tägigen Wien-Besuch ein idealer zentrumsnaher Ausgangspunkt für Unternehmungen. Das Zimmer vermittelt Wohlfühlatmosphäre
於 2024 年 1 月住了 1 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Lieber Roman,Zunächst wollen wir uns bei Ihnen bedanken, dass sie sich die Zeit genommen haben Ihren Aufenthalt bei uns im Hilton Vienna Plaza zu bewerten.Es freut uns sehr, dass Sie Ihren Aufenthalt genossen haben und Ihnen die Atmosphäre unseres Art Deco Hotels gefallen hat. Es war ebenfalls schön zu sehen, dass wir fast all Ihre Erwartungen erfüllen konnten.An dieser Stelle möchte ich mich nochmals herzlich für Ihr Feedback bedanken und wir hoffen Sie bald wieder als Gast unseres Hauses begrüßen zu dürfen. Mit besten Grüßen aus Wien,KimberlyPlaza Service Manager

8/10 不錯哦

Urs

於 2024 年 1 月住了 4 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Urs,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager

10/10 有夠讚

Felicity

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great value
Great rooms, great service, great location. Staff really professional and friendly. Gym a tad small but served my needs. Really recommend.
於 2024 年 1 月住了 1 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Felicity,Thank you for taking the time to review your recent stay at the Hilton Vienna Plaza.I am pleased to read that overall you had a most enjoyable stay with us. You have marked your overall experience with a 10, which shows us we are on the right track when aiming for the highest level of service.Thank you again for your valuable feedback and we look forward to welcoming you back in the Hilton Vienna Plaza in the near future.Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

Erwin

Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Erwin,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

10/10 有夠讚

GUIDO

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 1 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Guido,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

6/10 一般般

Liliana

團體旅遊
喜歡:整潔度和客房舒適度
不喜歡:員工素質
3 star hotel.
Bad service overall. I’d say it’s a 3 star hotel at the most.
於 2023 年 12 月住了 4 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Liliana,Thank you for reviewing your stay with us. I very much regret that your stay with us did not meet your expectations. Our aim is to make our guest's stay as pleasant as possible and therefore I am very sorry to learn that on this occasion we failed to meet your expectations and would like to apologize for the experiences made and the impression received.Thank you very much again for your valuable comments. I do hope you will give us the chance to prove that we are indeed better hosts and I would be more than happy to welcome you as our guest in the future. Best regardsKimberlyPlaza Service Manager

10/10 有夠讚

Jose Enrique

於 2024 年 1 月住了 4 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Jose Enrique,We would like to thank you very much for taking the time to review your recent stay at the Hilton Vienna Plaza. It is great to see that you had a pleasant stay at our 1920s style Art Deco Hotel and we are looking forward to welcoming you again in the near future!Best regards,KimberlyPlaza Service Manager

8/10 不錯哦

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel if you're ok to walk.
Our stay here was great, no real complaints from our family of 6. We had plenty of space, the rooms are nice and the hotel is beautiful. The only thing that kept if from being perfect was the location. I'm sure it's perfect for business travelers but there wasn't a whole lot going on in the immediate vicinity of the hotel as far as shops or restaurants. That being said, nothing was too far of a walk once we were outside. The restaurant was great and we had a wonderful Christmas-night buffet, but it felt overpriced.
於 2023 年 12 月住了 3 晚
Kimberly-Plaza Service Manager 於 2024年2月7日回覆
Dear Guest,Thank you very much for choosing Hilton Vienna Plaza and for taking the time to review your recent stay with us.We are glad that you enjoyed your overall time at our 1920s Art Deco Style Hotel and that almost every aspect of your stay was to your satisfaction. We look forward to welcoming you back soon.Kind regards,KimberlyPlaza Service Manager