Overall an annoying experience. The staff was very nice, and very helpful, but it was unfortunately overshadowed by the fact, that the aircondition was broken, and unable to be turned off, so the room was freezing cold. The night porter was able to open one of the AC's up, and with tools make it stop working alltogether. Now it was just making a loud humming/buzzing noise, so we had to cover it with linnen to dampen the noise.
Also, we were all awakened in the night by the neighbour, whom returned home late, and went to take a shower. It literally sounded like they were in a bathtub in the middle of our room. You could hear the water splashing and running and people talking, so loud that i had to stand up and make sure they werent actually in our apartment.
So for all the good and helpful effort from the staff, it unfortunately falls short of a good experience because of the issues mentioned.
Tidy and clean though, and free complimentary snacks at the check in.