El hotel está muy bien situado, muy limpio. Las habitaciones son muy bonitas. Muy segura la zona.
MIGUEL ANGEL
於 2025 年 7 月住了 3 晚
8/10 不錯哦
Josefina
家庭旅遊
2025 年 7 月 9 日
喜歡:整潔度
We stayed during July and the weather was hot and humid. The hotel is very well located, the room was comfortable, however the cooling system wasn’t working, we reported it but they didn’t fix it completely as by night the room temperature was unbearable. Apparently it was affecting the whole hotel…
Josefina
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Vesna,Stoney Creek
親子旅遊
2025 年 7 月 9 日
不喜歡:整潔度、設施服務和住宿環境和硬體
This property is very unique.It has a terrible odour when you walk in then you open the door to a smell of rotting garbage that was left from the previous guests.Then you notice all the spiders ants bugs of all kinds all over the walls beds and floors.The headboard had stains of all kinds of things and fresh boogers all over the rim.The bed is so old you are almost on the floor.The walls are dirty black and baseboards have not been cleaned since the 1970s.The place is a dump.We have been all over the world and this place beats it all and I’m talking all the continents.No one is there to address any issues and when you eventually reach someone they are always sending somebody but they never arrive.Oh and the ac doesn’t work out room was 32c in a heat wave and the ac was purposely turned off the unit outside was switched off so that the ac would not work only the fan was working.We know this as we spoke to multiple families that wrrr all in distress in the place.We also had to get Google translate and help all the other guests who were in so much distress trying to leave.One family was locked out because they didn’t pay 4Euro tax because they didn’t know how to pay it in line by mistake so they checked in they let them in then they locked them out.I could go on and on.We paid 1000 dollars six months ahead for our dream to see Venice and spent two days just trying to reach the owners who live upstairs and don’t care.They have cameras everywhere and watch you.Bad place to be.
Vesna
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Felix
2025 年 7 月 7 日
喜歡:整潔度、員工素質和住宿環境和硬體
Everything was fine. Unfortunately, the air conditioning wasn't working. I wrote to them on WhatsApp to let them know. The response was, it is damaged, and they ignored me. This is very bad for customers with little children, when the temperature outside is around 90°F.
Felix
於 2025 年 6 月住了 1 晚
2/10 很糟糕
coralie
情侶出遊
2025 年 7 月 6 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Awful, terrible, we stayed locked outside the building at check in because there is no reception and we did not received the code EVEN IF we payed the taxes for two people.
We couldn’t reach them .
After 45min, we got the code and put luggage’s in.
Came back at 7pm and the code did bot worked anymore. We finally got somebody at 11pm. Sent dozen of emails (see for yourself) called hundred of times.
We were 6 families that night: 3 left.
This is outrageous. Some were sleeping on the floor !!!!
I could go on but I know people dont read long review.
It is the worth hôtel I have never seen in my life (and I travel a lot)
coralie
於 2025 年 7 月住了 1 晚
10/10 有夠讚
ivan
家庭旅遊
2025 年 7 月 5 日
喜歡:員工素質、設施服務和住宿環境和硬體
Es una propiedad que te hace sentir en un castillo, las habitaciones tienen esa mezcla de antiguo con moderno. La vista es estupenda, el acceso es muy cómodo.
No hay un lobby para check in pero ellos se encargan de hacer todo contigo días antes, lo que hace más rápido el proceso
ivan
於 2025 年 6 月住了 2 晚
8/10 不錯哦
Christie
情侶出遊
2025 年 7 月 4 日
Nice room near the water. They need to improve the hallway lighting.
Christie
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Oleg
家庭旅遊
2025 年 7 月 2 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Location is good. The rest is terrible. On entrance like you get in some bunker. Nobody there to check in. It took 2 hours to get into the room. It's not what you see on the pictures. Extremely dirty, out dated, mold, water barely running....... NO AIR CONDITIONING. Did not sleep a minute all night. Try to call customer service - no respond
Next day we run away to another hotel. Real nightmare.
Even if they let you stay for free - do not spoil your vacations.
Oleg
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Jamie
家庭旅遊
2025 年 6 月 21 日
喜歡:整潔度、員工素質和住宿環境和硬體
The property was located very central to everything we wanted to see and do. We had a view from our room of the grand canal and there is also a common room overlooking the canal for those whose rooms don’t have a view. Check in was very easy and the room was very spacious. I would recommend Granda Sweet Suites to anyone.
Jamie
於 2025 年 6 月住了 2 晚
2/10 很糟糕
Chris
家庭旅遊
2025 年 6 月 21 日
不喜歡:整潔度、設施服務和住宿環境和硬體
We weee told we were going to get ac and didn’t work at all called the front desk to see what was going on never got back to us. Would never stay here again
Chris
於 2025 年 6 月住了 1 晚
2/10 很糟糕
Gerardo,Jupiter
家庭旅遊
2025 年 6 月 20 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Is not what it looks like on the photos, is a very old room and the humidity smell is all over the place.
Location is good but for the price, you can easily rent a real hotel room
Gerardo
於 2025 年 6 月住了 2 晚
10/10 有夠讚
Philip,Katikati
情侶出遊
2025 年 6 月 3 日
喜歡:整潔度、設施服務和住宿環境和硬體
Location and view of Grande Canal was awesome. Room was comfortable and beautifully decorated. Communication was good.
Philip
於 2025 年 5 月住了 2 晚
2/10 很糟糕
Joanabeth
家庭旅遊
2025 年 5 月 31 日
不喜歡:整潔度、設施服務和住宿環境和硬體
was not as advertised. The worst hotel I have ever stayed.
not enough towels, toilet paper for the 3 people paying for the room. Not clean
Joanabeth
於 2025 年 5 月住了 1 晚
4/10 不太好
Heather
親子旅遊
2025 年 5 月 30 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Tried getting a hold of property multiple times for weeks before stay. ( for how to access rooms and such) They never responded. Looked at other reviews and saw that this was a common thing and some people had to find other places to stay from it - this worried me since I was travelling with toddlers and seniors.
But I did finally hear from them the day before the stay- but it was to inform me that they could only let me stay in 1 room. And the other was unavailable ( double booked or damaged I do t know ) but they would not refund my rooms but told me they booked me a different hotel for the 2nd room.. 10 minutes away. I had picked this stay because it was right by a water bus stop ( toddlers and seniors ) so we had to separate my family and try to handle settling everyone the one night we were staying before our flight in the morning and getting everything organized with half my family away was challenging . I feel like he held the other room hostage. And could have communicated about it the weeks previous that I was trying to contact them. And I feel Iike I had to go with it all because we needed a place to stay once our cruise ended and we didn’t have time.
It also is confusing to get it and you can tell it’s a challenge on other guests and residents too..
Heather
於 2025 年 5 月住了 1 晚
2/10 很糟糕
rubal
團體旅遊
2025 年 5 月 25 日
不喜歡:整潔度、設施服務和住宿環境和硬體
They gave us an access code to get into our room that wouldn’t work and the staff hung up on us multiple times when we tried asking for help. Not once were we able to get in and see our rooms which we paid tons for. Save your money and stay somewhere else. One of the worst companies in all of Italy. The rudest customer service and the lack of help appalled me. We had to refind a new place to stay last minute. They took our money and expected us to sleep in the canals of Venice. I cannot emphasize how bad the service and customer care was. Also the property smelled like rotten fish.
rubal
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Kamar
2025 年 5 月 9 日
Kamar
於 2025 年 5 月住了 1 晚
4/10 不太好
Vincent Golson
2025 年 4 月 22 日
喜歡:整潔度和員工素質
Vincent Golson
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Daryll
情侶出遊
2025 年 4 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good place to stay, easy and good view of the water front. Boats alittle noisy in the morning but this was to be expected
Daryll
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Cristian
2025 年 1 月 5 日
喜歡:整潔度、員工素質和客房舒適度
Cristian
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Wilson
家庭旅遊
2025 年 1 月 4 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The place is not maintained properly and bathroom has molds and there are holes in the room, all the curtains are dirty and dust , please do not book this and I have pictures of those
Wilson
於 2025 年 1 月住了 1 晚
2/10 很糟糕
Danny
家庭旅遊
2025 年 1 月 2 日
不喜歡:員工素質
La propiedad está pasable! Súper difícil de encontrar más difícil de enterar y súper mala comunicación de los dueños
Danny
於 2024 年 12 月住了 2 晚
2/10 很糟糕
chinawut
家庭旅遊
2024 年 12 月 12 日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great view, but not a nice place to stay long
This place is sketchy at best to check in details. There is no sign for the property. You have ring a door bell within the window of check in. The door bell is the only thing with the name of the place on it outside. You have to be buzzed past the first door the first time and then use the code through two doors. The key for the front door and the key card will in the room. Checkin is awful. I didn’t get my code initially called and a rude person hung up on me after saying they will resend the code. Room is old and run down. The sofa bed felt like a stampede of animals has run across it for the last year. There is rust by the shower. No way to get more toilet paper or new towels. The only thing this place had going for it was the central location and the view out the window.