Located in Venice, Casa delle Ortensie is in the city center. Rialto Bridge and St. Mark's Basilica are notable landmarks, and the area's natural beauty can be seen at Marina di Venezia and Lido of Venice Beaches. Venetian Museum of Natural History and Maritime Station are also worth visiting. Visit our Venice travel guide
Check-in start time: 2 PM; Check-in end time: 7:30 PM. Late check-in is available from 7:30 PM–midnight for a fee.
What time is check-out at Casa delle Ortensie?
Check-out is at 10 AM.
Where is Casa delle Ortensie located?
Located in Cannaregio, this apartment building is within a 10-minute walk of Grand Canal and Rialto Bridge. St. Mark's Square and St. Mark's Basilica are also within 15 minutes. Venice Santa Lucia Station is 18 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Casa delle Ortensie Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The apartment is ideally located for visiting most tourist attractions. The furniture in the apartment is very basic, but the bed, on the other hand, is quite comfortable. There is no lift, which may be difficult for older people and those who are overweight. I would definitely stay here again.
Stayed 13 nights in May 2026
Verified review
10/10 Excellent
Robin
2025/5/10
Liked: Cleanliness, room comfort, communication
Great stay👍
Our stay at Casa Delle Ortensie was great. Fantastic location on the main street of Venice. Apartment was actually really quiet eventhough the main street was full of people. I highly recommend this to everyone. I reccommend max 4 persons. We stayed there for 3 nights.
Stayed 3 nights in Apr 2025
Verified review
10/10 Excellent
Rob
2024/7/8
Liked: Cleanliness, room comfort, communication
Quite central location in Venice
Great location in a not so touristy area compared to others. Nice property and very quiet given location.
Bed was so comfortable and aircon was good. Did have to keep pressing the max button to get it cold but no issues.
Great location
Stayed 3 nights in Jul 2024
Verified review
4/10 Poor
susan
2025/6/18
Disliked: Cleanliness, amenities, property conditions & facilities, communication
We had an issue with the AC leaking a fair amount of water. We couldn’t use one of the units which made it very hot in the apartment- particularly one of the bedrooms. I notified them within 40 minutes of our arrival. They indicated because it was Friday afternoon, it might be hard to find someone to fix it. We heard nothing back. We checked out Tuesday morning.
The floor was not very clean. There were pieces of mop in many places. Some of the dishes had to be cleaned before they could be used.
It is on the main path and was very convenient to the city, train station, and restaurants.
A clean, cozy apartment! Right in the very center, close to everything you need. In the evening, you can walk around an almost empty city compared to the daytime ☺️ There’s a great bar nearby and grocery stores as well. Also, a cute duck shop that I really liked ❤️ I recommend this apartment. It was quiet, as the windows blocked out the noise from the lively street 😂
Stayed 3 nights in Apr 2026
Verified review
10/10 Excellent
Soraya
2022/9/4
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of the accommodation was perfect and all of the information we received at the check-in was fantastic. This has made our vacation better than we had expected it to be. The service was excellent too!
Stayed 4 nights in Aug 2022
Verified review
10/10 Excellent
vivian
2022/10/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
Stayed 4 nights in Oct 2022
Verified review
10/10 Excellent
Shaji
2023/7/22
Liked: Cleanliness, room comfort, communication
Great [lace to stay in Venice
The apartment was clean and spacious. It was well equipped with household items. The apartment was only a short walk to many main areas of Venice.
The host was very good at communication and made us feel welcome.
Highly recommend this place to anyone.
Stayed 4 nights in Jul 2023
Verified review
8/10 Good
Julie
2023/6/30
Liked: Cleanliness, room comfort
More information about checkin would have been nic
The apartment was very nice. We enjoyed the amenities and location. I was though very worried and felt the check in process was not the greatest. We arrived late in the evening due to a delay in our flight from Paris and it was nerve racking walking 10mins in the dark to punch in a code and find a key. A nice note would have gone along way seeing that the lock on the door is historic and took us 10minutes to figure out.
Stayed 3 nights in Jun 2023
Verified review
6/10 Okay
Jocelyne
2025/8/8
Disliked: Communication
Unfortunately, communication wasn’t clear at times. If traveling with a lot a luggage take a water bus … there are a lot of small bridges and stairs. I checked in at the hotel, left my bags there to get my mom and my glasses were stolen. When I asked if they had found anything, of course they said no. Other than that things were fine.
The apartment is poorly maintained. Bathroom vent is covered with dust. Air conditioners do not work. Frying pan is dented badly. The most ridiculous thing is that guests are required to dump the trash after the stay. Finding the dumpsite is an impossible task as there is no physical dumpsite. You have to go to a certain pier at a certain time to wait for the trash boat to come by. I would advise against choosing this apartment.
Good communication for check in process. Local fees paid via hyperlink sent via WhatsApp. Instructions were clear. We located the room easily.
The room itself, a 2 bedroom suite was comfortable. Good heating during the cold winter in November 2022. The kitchen had a dishwasher, laundry machine, pots and pans. Very convenient. The master bedroom had a working TV which was great for watching the world cup games.
I am giving this establishment an overall low rating due to the dirty state in which we received the room. The main bedroom had bugs smashed on the walls and floors were dirty all over the apartment. A short walk barefoot on the apartment proved to be a serious mistake. It looked as if this room received a very superficial clean job prior to our arrival. Thankfully linens and towels were clean.
We were provided a very small amount of toiletries which required a visit to the supermarket nearby on the same road.
What broke the camel's back (or my back I should say) was the master bedroom matteess which was too soft and indented. One rents a room for the main purpose of sleeping and unfortunately I was not able to do so comfortably. The mattress appeared to be two twin beds put together to make one bigger bed. I tried sleeping on both twin mattresses and they were just awful.
These challenges were reported promptly and subsequently ignored.
I could live with the dirty floors and walls... But not being able to sleep comfortably is not acceptable.
Nous avons séjourné à deux dans cet appartement , bien situé pour rejoindre à pieds les sites intéressants et les stations de vaporetto. L'appartement est bien équipé en rangements, cuisine, douche, le lit est confortable, les fenêtres et volets bien isolants, et nous avons apprécié la vie simple de ce quartier du Cannaregio, très animé mais sans blingbling
Stayed 5 nights in May 2026
Verified review
10/10 Excellent
Karine
2025/3/4
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sejour parfait
Stayed 3 nights in Feb 2025
Verified review
10/10 Excellent
Gisele
2024/8/6
Liked: Cleanliness, room comfort, communication
Ótimo local para se hospedar!
Apartamento é ótimo, muito bem localizado e super confortável, com tudo que é necessário para uma estadia tranquila e confortável.
Ótimo atendimento e com suporte por WhatsApp caso precisasse de algo.
Super recomendo.
Stayed 4 nights in Jul 2024
Verified review
10/10 Excellent
Nycolle
2024/1/31
Liked: Cleanliness, room comfort, communication
Increíble
Éramos 4 y la verdad es que lo disfrutamos muchísimo. El hotel estaba muy cerca de Rialto y habían dos paradas de Vaporeto, con lo cual estaba super bien comunicado. El piso estaba super bien, era muy bonito y era muy cómodo. Nos encantará volver! Anna fue muy amable y nos ayudó en todo lo que necesitamos!! 💖
Stayed 3 nights in Jan 2024
Verified review
6/10 Okay
Verified traveler
2023/11/13
Disliked: Cleanliness, room comfort
Déçus
Nous étions déjà venu et tout était parfait malheureusement ce séjour ci novembre 2023 a été décevant !!! L’appartement reste à désirer, la literie a été découverte dans un état catastrophique (couette sale et draps tachés) les murs étaient remplis de coups, de la poussière retrouvé sous le lit, douche qui fuit, pas de bouchons au levier de la salle de bain, cuisine pas très agréable (hotte ne fonctionne pas, frigo pas très propre, micro-ondes dégradé, pas de pastilles lave-vaisselle prévues…) juste l’accueil était sympathique…nous ne reviendrons plus dans ce logement.
Stayed 3 nights in Nov 2023
Verified review
8/10 Good
Jean
2023/10/25
Liked: Cleanliness, room comfort, communication
Great location
Centrally located near everything. The unit was a 5-10 minutes walk away from all the major Venice sights. The room was clean but lots of noise from its central location. Dishe cleanliness was not the greatest but otherwise, very clean. It advertises with free wifi but there are none to be found in the unit which affected my confort rating. Lots of planning goes in those trips nowaday, requiring reliable internet connection. There's no front desk as it is located 5-10 minutes away!
Stayed 2 nights in Oct 2023
Verified review
4/10 Poor
Charlene
2023/9/22
Disliked: Cleanliness, property conditions & facilities, communication
The apartment is directly on the Main Street. Excellent location. Easy to find. Close to almost everything. Dining, culture and shopping right out the door!
The apartment was not well looked after. Not very clean. We wore socks all the time as the floors were dirty and had damaged areas in many places. The walls showed lack of upkeep.
Mosquitoes seemed to appear all the time. There were some dead in the holes in the wall when we first entered. The bathroom was okay. Kitchen well supplied.
Stayed 3 nights in Sep 2023
Verified review
8/10 Good
Sophie
2023/9/22
Liked: Communication
Bien situé, près du pont du Rialto.
Appartement assez grand, mais accès à la salle de bain par petites marches, pas évident.
Correct pour un court séjour à Venise.
Anna à la réception très gentille, parle français!
Stayed 3 nights in Sep 2023
Verified review
10/10 Excellent
MONICA PAOLA
2023/9/19
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cada momento fue fantástico, ubicada en la calle principal, amplio, limpio, lo recomiendo ampliamente.
Stayed 1 night in Sep 2023
Verified review
10/10 Excellent
Kai
2023/9/11
Liked: Cleanliness, amenities, property conditions & facilities, communication
Prima Lage für einen absolut fairen Preis, inklusive einem ruhigen Schlafzimmer
Stayed 2 nights in Sep 2023
Verified review
8/10 Good
Manfred
2023/5/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
Trotz Lage an der Hauptstraße sehr ruhig.
Stayed 6 nights in May 2023
Verified review
8/10 Good
EMILIE
2023/2/24
Liked: Cleanliness, amenities, property conditions & facilities, communication