Located in Venice, Casa delle Ortensie is in the city center. Rialto Bridge and St. Mark's Basilica are notable landmarks, and the area's natural beauty can be seen at Grand Canal and Marina di Venezia. San Teodoro and Maritime Station are also worth visiting. Visit our Venice travel guide
You'll have the entire apartment to yourself and will only share it with other guests in your party.
Casa delle Ortensie
This smoke-free apartment building features tour/ticket assistance and free WiFi in public areas. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Additional amenities include free WiFi, a hair dryer, and a shower. Limited housekeeping is available.
Casa delle Ortensie offers 4 accommodations with hair dryers. Accommodations at this 3-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.
This Venice apartment provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a limited basis.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
4 units
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 7:30 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 7:30 PM and midnight
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
The check-in location differs from the property location; go to: [Al Portico Guest House, Cannaregio 1804]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 2.80 per person, per night for adults; EUR 1.40 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 4.00 per person, per night for adults; EUR 2.00 per night for guests aged 10-16 years old.
Cleaning fee: EUR 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Late check-in fee for check-in between 7:30 PM and midnight
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number IT027042B48WKVG3U6
We should mention
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Property is also known as
Casa delle Ortensie Apartment Venice
Casa delle Ortensie Apartment
Casa delle Ortensie Venice
Casa delle Ortensie Venice
Casa delle Ortensie Apartment
Casa delle Ortensie Apartment Venice
Frequently asked questions
Is Casa delle Ortensie pet-friendly?
No, pets are not allowed at this property.
How much is parking?
This property doesn't offer parking.
What time is check-in at Casa delle Ortensie?
Check-in start time: 2 PM; Check-in end time: 7:30 PM. Late check-in is available from 7:30 PM–midnight for a fee.
What time is check-out at Casa delle Ortensie?
Check-out is at 10 AM.
Where is Casa delle Ortensie located?
Located in Venice City Center, this apartment building is within a 10-minute walk of Ca' d'Oro Giorgio Franchetti Gallery and Rialto Bridge. St. Mark's Square and St. Mark's Basilica are also within 15 minutes. Venice Santa Lucia Station is 18 minutes by foot and Venice (XVQ-Santa Lucia Rail Station) is 18 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Casa delle Ortensie Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
9.6
Location
9.2
Staff & service
8.8
Property conditions & facilities
Rating 10 - Excellent. 57 out of 93 reviews
10 - Excellent
57
Rating 8 - Good. 26 out of 93 reviews
8 - Good
26
Rating 6 - Okay. 4 out of 93 reviews
6 - Okay
4
Rating 4 - Poor. 5 out of 93 reviews
4 - Poor
5
Rating 2 - Terrible. 1 out of 93 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Robin
2025/5/10
Liked: Cleanliness, room comfort, communication
Great stay👍
Our stay at Casa Delle Ortensie was great. Fantastic location on the main street of Venice. Apartment was actually really quiet eventhough the main street was full of people. I highly recommend this to everyone. I reccommend max 4 persons. We stayed there for 3 nights.
Robin
Stayed 3 nights in Apr 2025
10/10 Excellent
Rob
2024/7/8
Liked: Cleanliness, room comfort, communication
Quite central location in Venice
Great location in a not so touristy area compared to others. Nice property and very quiet given location.
Bed was so comfortable and aircon was good. Did have to keep pressing the max button to get it cold but no issues.
Great location
Rob
Stayed 3 nights in Jul 2024
4/10 Poor
susan
2025/6/18
Disliked: Cleanliness, amenities, property conditions & facilities, communication
We had an issue with the AC leaking a fair amount of water. We couldn’t use one of the units which made it very hot in the apartment- particularly one of the bedrooms. I notified them within 40 minutes of our arrival. They indicated because it was Friday afternoon, it might be hard to find someone to fix it. We heard nothing back. We checked out Tuesday morning.
The floor was not very clean. There were pieces of mop in many places. Some of the dishes had to be cleaned before they could be used.
It is on the main path and was very convenient to the city, train station, and restaurants.
susan
Stayed 3 nights in Jun 2025
10/10 Excellent
Cesar
2022/9/30
Liked: Cleanliness, amenities, property conditions & facilities, communication
Centraly located, has all the amenities needed to make the stay comfortable..
Cesar
Stayed 2 nights in Sep 2022
10/10 Excellent
Soraya
2022/9/4
Liked: Cleanliness, amenities, property conditions & facilities, communication
The location of the accommodation was perfect and all of the information we received at the check-in was fantastic. This has made our vacation better than we had expected it to be. The service was excellent too!
Soraya
Stayed 4 nights in Aug 2022
6/10 Okay
Jocelyne
2025/8/8
Disliked: Communication
Unfortunately, communication wasn’t clear at times. If traveling with a lot a luggage take a water bus … there are a lot of small bridges and stairs. I checked in at the hotel, left my bags there to get my mom and my glasses were stolen. When I asked if they had found anything, of course they said no. Other than that things were fine.
Jocelyne
Stayed 3 nights in Aug 2025
10/10 Excellent
vivian
2022/10/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent
vivian
Stayed 4 nights in Oct 2022
10/10 Excellent
Shaji
2023/7/22
Liked: Cleanliness, room comfort, communication
Great [lace to stay in Venice
The apartment was clean and spacious. It was well equipped with household items. The apartment was only a short walk to many main areas of Venice.
The host was very good at communication and made us feel welcome.
Highly recommend this place to anyone.
Shaji
Stayed 4 nights in Jul 2023
8/10 Good
Julie
2023/6/30
Liked: Cleanliness, room comfort
More information about checkin would have been nic
The apartment was very nice. We enjoyed the amenities and location. I was though very worried and felt the check in process was not the greatest. We arrived late in the evening due to a delay in our flight from Paris and it was nerve racking walking 10mins in the dark to punch in a code and find a key. A nice note would have gone along way seeing that the lock on the door is historic and took us 10minutes to figure out.
Julie
Stayed 3 nights in Jun 2023
8/10 Good
Jean
2023/10/25
Liked: Cleanliness, room comfort, communication
Great location
Centrally located near everything. The unit was a 5-10 minutes walk away from all the major Venice sights. The room was clean but lots of noise from its central location. Dishe cleanliness was not the greatest but otherwise, very clean. It advertises with free wifi but there are none to be found in the unit which affected my confort rating. Lots of planning goes in those trips nowaday, requiring reliable internet connection. There's no front desk as it is located 5-10 minutes away!
Jean
Stayed 2 nights in Oct 2023
4/10 Poor
Charlene
2023/9/22
Disliked: Cleanliness, property conditions & facilities, communication
The apartment is directly on the Main Street. Excellent location. Easy to find. Close to almost everything. Dining, culture and shopping right out the door!
The apartment was not well looked after. Not very clean. We wore socks all the time as the floors were dirty and had damaged areas in many places. The walls showed lack of upkeep.
Mosquitoes seemed to appear all the time. There were some dead in the holes in the wall when we first entered. The bathroom was okay. Kitchen well supplied.
Good communication for check in process. Local fees paid via hyperlink sent via WhatsApp. Instructions were clear. We located the room easily.
The room itself, a 2 bedroom suite was comfortable. Good heating during the cold winter in November 2022. The kitchen had a dishwasher, laundry machine, pots and pans. Very convenient. The master bedroom had a working TV which was great for watching the world cup games.
I am giving this establishment an overall low rating due to the dirty state in which we received the room. The main bedroom had bugs smashed on the walls and floors were dirty all over the apartment. A short walk barefoot on the apartment proved to be a serious mistake. It looked as if this room received a very superficial clean job prior to our arrival. Thankfully linens and towels were clean.
We were provided a very small amount of toiletries which required a visit to the supermarket nearby on the same road.
What broke the camel's back (or my back I should say) was the master bedroom matteess which was too soft and indented. One rents a room for the main purpose of sleeping and unfortunately I was not able to do so comfortably. The mattress appeared to be two twin beds put together to make one bigger bed. I tried sleeping on both twin mattresses and they were just awful.
These challenges were reported promptly and subsequently ignored.
I could live with the dirty floors and walls... But not being able to sleep comfortably is not acceptable.
Enrique
10/10 Excellent
Karine
2025/3/4
Liked: Cleanliness, amenities, property conditions & facilities, communication
Sejour parfait
Karine
Stayed 3 nights in Feb 2025
10/10 Excellent
Gisele
2024/8/6
Liked: Cleanliness, room comfort, communication
Ótimo local para se hospedar!
Apartamento é ótimo, muito bem localizado e super confortável, com tudo que é necessário para uma estadia tranquila e confortável.
Ótimo atendimento e com suporte por WhatsApp caso precisasse de algo.
Super recomendo.
Gisele
Stayed 4 nights in Jul 2024
10/10 Excellent
Nycolle
2024/1/31
Liked: Cleanliness, room comfort, communication
Increíble
Éramos 4 y la verdad es que lo disfrutamos muchísimo. El hotel estaba muy cerca de Rialto y habían dos paradas de Vaporeto, con lo cual estaba super bien comunicado. El piso estaba super bien, era muy bonito y era muy cómodo. Nos encantará volver! Anna fue muy amable y nos ayudó en todo lo que necesitamos!! 💖
Nycolle
Stayed 3 nights in Jan 2024
6/10 Okay
Verified traveler
2023/11/13
Disliked: Cleanliness, room comfort
Déçus
Nous étions déjà venu et tout était parfait malheureusement ce séjour ci novembre 2023 a été décevant !!! L’appartement reste à désirer, la literie a été découverte dans un état catastrophique (couette sale et draps tachés) les murs étaient remplis de coups, de la poussière retrouvé sous le lit, douche qui fuit, pas de bouchons au levier de la salle de bain, cuisine pas très agréable (hotte ne fonctionne pas, frigo pas très propre, micro-ondes dégradé, pas de pastilles lave-vaisselle prévues…) juste l’accueil était sympathique…nous ne reviendrons plus dans ce logement.
Verified traveler
Stayed 3 nights in Nov 2023
8/10 Good
Sophie
2023/9/22
Liked: Communication
Bien situé, près du pont du Rialto.
Appartement assez grand, mais accès à la salle de bain par petites marches, pas évident.
Correct pour un court séjour à Venise.
Anna à la réception très gentille, parle français!
Sophie
Stayed 3 nights in Sep 2023
10/10 Excellent
MONICA PAOLA
2023/9/19
Liked: Cleanliness, amenities, property conditions & facilities, communication
Cada momento fue fantástico, ubicada en la calle principal, amplio, limpio, lo recomiendo ampliamente.
MONICA PAOLA
Stayed 1 night in Sep 2023
10/10 Excellent
Kai
2023/9/11
Liked: Cleanliness, amenities, property conditions & facilities, communication
Prima Lage für einen absolut fairen Preis, inklusive einem ruhigen Schlafzimmer
Kai
Stayed 2 nights in Sep 2023
8/10 Good
Manfred
2023/5/27
Liked: Cleanliness, amenities, property conditions & facilities, communication
Trotz Lage an der Hauptstraße sehr ruhig.
Manfred
Stayed 6 nights in May 2023
8/10 Good
EMILIE
2023/2/24
Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bien placé
EMILIE
Stayed 3 nights in Feb 2023
10/10 Excellent
Lena
2022/10/4
Liked: Cleanliness, property conditions & facilities, communication
Netter Empfang. Tolle Lage. Sehr schön und sauber.
Lena
Stayed 4 nights in Sep 2022
10/10 Excellent
Julie
2022/5/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
Très bon accueil pour la remise des clés. Super emplacement dans Venise. L'appartement est situé sur une rue principale et très vivante mais reste calme à l'intérieur. Il est équipé avec tout le nécessaire pour une petite semaine de vacances. Je recommande !
Julie
Stayed 5 nights in Apr 2022
10/10 Excellent
Jazmyn
2022/3/14
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location close to everything! Enrico was so nice at Check-in!!