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SureStay Hotel by Best Western North Vancouver Capilano

2.5 star property
Hotel with free parking, near Stanley Park

Choose dates to view prices

SureStay Hotel by Best Western North Vancouver Capilano is set amid Vancouver's stunning landscapes. Guests can swim in the seasonal pool, enjoy a cooked-to-order breakfast, and use WiFi to plan adventures to nearby Shipyards and Stanley Park.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Laundry
The current price is NT$2,684
NT$3,113 total
includes taxes & fees
Dec 4 - Dec 5

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Double Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking

8.2 out of 10
Very good
(63 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(37 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 192 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(9 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • 192 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, Multiple Beds, Non Smoking, Kitchen (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchen
Flat-screen TV
2 bedrooms
Sofa bed - double
Shower/tub combination
  • 200 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 196 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(18 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 196 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
Shower/tub combination
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed with Sofa bed, Non Smoking, Kitchenette (with Sofabed)

8.8 out of 10
Excellent
(42 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
  • 200 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Sofa bed - double
Shower/tub combination
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Map
1634 Capilano Road, District of North Vancouver, BC, V7P 3B4

What's nearby

  • Park Royal - 13 min walk - 1.1 km
  • Capilano River Regional Park - 16 min walk - 1.4 km
  • Ambleside Park - 19 min walk - 1.7 km
  • Stanley Park - 3 min drive - 2.9 km
  • Capilano Suspension Bridge - 3 min drive - 2.3 km

Getting around

  • Vancouver Waterfront Station - 17 min drive
  • North Vancouver Station - 20 min walk
  • Vancouver Intl. Airport (YVR) - 38 min drive

Restaurants

  • ‪Park Royal South Food Court - ‬16 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪Tim Hortons - ‬10 min walk
  • ‪Five Guys - ‬17 min walk
  • ‪Bourbon St Grill - ‬16 min walk

About this property

SureStay Hotel by Best Western North Vancouver Capilano

Hotel near Stanley Park
Located close to The Shipyards and Vancouver Waterfront, SureStay Hotel by Best Western North Vancouver Capilano provides laundry facilities and a restaurant. Guests can connect to free WiFi in public areas.
Additional perks include:
  • A seasonal outdoor pool
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the helpful staff
Room features
All 74 individually furnished rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like desk chairs. Guest reviews speak positively of the clean rooms at the property.
Other amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, coffee/tea makers, and housekeeping

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Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 1:00 PM for a fee: CAD 17 to 35 for adults and CAD 10 to 20 for children
  • A restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 17 to 35 for adults, and CAD 10 to 20 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The seasonal pool will be open from May 21 to October 01
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Best Western Capilano
Best Western Capilano Inn
Best Western Capilano Inn North Vancouver
Best Western Capilano North Vancouver
Capilano Best Western
Capilano Inn
Best Western Capilano Hotel North Vancouver
Best Western Capilano Inn And Suites
Best Western North Vancouver
North Vancouver Best Western
Best Western Capilano Inn District of North Vancouver
Best Western Capilano District of North Vancouver
Surestay By Vancouver Capilano
SureStay Hotel by Best Western North Vancouver Capilano Hotel

Frequently asked questions

Does SureStay Hotel by Best Western North Vancouver Capilano have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at SureStay Hotel by Best Western North Vancouver Capilano?

As of 2025/12/1, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western North Vancouver Capilano on 2025/12/4 start from NT$2,684, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western North Vancouver Capilano pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western North Vancouver Capilano?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western North Vancouver Capilano?

Check-out is at 11 AM.

Where is SureStay Hotel by Best Western North Vancouver Capilano located?

Located in Pemberton Heights, this hotel is 1.6 mi (2.6 km) from Stanley Park and 2.6 mi (4.2 km) from The Shipyards. Robson Street and Canada Place Cruise Ship Terminal are also within 6 mi (10 km). North Vancouver Station is 20 minutes by foot.

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Reviews

SureStay Hotel by Best Western North Vancouver Capilano Reviews

8.2

Very Good

8.4

Cleanliness

7.6

Amenities

8.6

Staff & service

7.8

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 508 out of 1168 reviews
Rating 8 - Good. 383 out of 1168 reviews
Rating 6 - Okay. 147 out of 1168 reviews
Rating 4 - Poor. 70 out of 1168 reviews
Rating 2 - Terrible. 60 out of 1168 reviews

Reviews

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, comfortable beds, quiet, Friendly staff. For the price point as well, overall, it was an excellent stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Sep 2025

8/10 Good

jenileen

Liked: Cleanliness, staff & service, amenities
It was a decent stay.
Stayed 1 night in Sep 2025

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and great location
Stayed 2 nights in Oct 2025

10/10 Excellent

Tishee

Liked: Property conditions & facilities
Great location great pool
Stayed 1 night in Jun 2025

10/10 Excellent

Kiara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed here a couple times and the staff are always great.
Stayed 1 night in Sep 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities
Nice and close to most amenities.
Stayed 1 night in Oct 2025

10/10 Excellent

Kassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very nice and accommodating.
Stayed 2 nights in Oct 2025

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is close to where I was working and a good place to stay. Rooms are clean and well kept.
Stayed 2 nights in Oct 2025

8/10 Good

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly stagf
Stayed 1 night in Nov 2025

10/10 Excellent

Aroldo

Liked: Staff & service, amenities, property conditions & facilities
Great option for the price point. Easy to catch a bus nearby
Stayed 2 nights in Oct 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and bed was comfortable. Front desk staff were very helpful and pleasant.
Stayed 4 nights in Oct 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, very friendly staff, priced right for what one gets.
Stayed 1 night in Aug 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the quietest motel I think I have ever stayed in. Also, the rain forest shower head was a treat.
Stayed 3 nights in Oct 2025

10/10 Excellent

Odrey-Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot
Stayed 2 nights in Oct 2025

6/10 Okay

Joanie

Close proximity to main thoroughfares.
Stayed 1 night in Oct 2025

8/10 Good

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Front staff was very kind, helpful and friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable beds and great staff!!
Stayed 1 night in Jul 2025

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and had everything we needed. The location was great with easy access to transit.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfy. Everything you could need is about a 5 minute walk
Stayed 1 night in Oct 2025

6/10 Okay

Heather

Liked: Staff & service
Great location
Stayed 2 nights in Aug 2025

8/10 Good

Bonna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean albeit it is an older motel. The staff are very accommodating and would recommend this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Eileen

Liked: Staff & service, amenities, property conditions & facilities
Clean rooms. Friendly staff. Easy to get an uber to get where we needed to go. Would highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasant stay
Stayed 1 night in Jul 2025