2/10 很糟糕
真實旅客
家庭旅遊
2023年10月30日
不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad hospitality and bad management. The hotel was under renovation but I was not informed of. In the morning sharp at 9:00am, hammering sound just right above my room awakened me. When I stepped out the room, I found that my room was just like sitting in the midst of construction site. I went to reception desk, the staff was rude and said they are lawful to work. What a hospitality it is! I was very disappointed and angry about this. When I made a request to contact her manager, she told me that he is busy and so I have to sit aside and wait without knowing how long should I have to wait. I am sure that she had not pass my complaint to her head.
真實旅客
於 2023 年 10 月住了 4 晚