"Our stay at The Busena Terrace was absolutely wonderful, and everything was perfect from start to finish. I was especially impressed by one of your staff members, who provided truly excellent, highly professional service filled with wholehearted kindness. Thank you for making our trip so special. I cannot wait to visit again!"
"Amazing hotel- the staff were all lovely and so kind!
The breakfast buffet was excellent!
The rooms were so spacious and clean. They provided all the lovely bathroom products - bath salts, toothbrushes etc. they also gave us fresh pajamas every night which were lovely!!
I would just say that while we were there 2 of the pools were closed which was super disappointing as one of the reasons we booked here is because they had not listed any pool closures. As well, the only other adult pool was always full and it might have been nice to open up the day beds for free to provide additional seating at the adult pool. The pool staff were super polite and accommodating when seating became available and even came to find us at the general pool when a spot became available.
Beach and swimming area was great and well attended by staff.
Overall lovely experience! I would not hesitate to stay here again!"
"A super-clean, spacious, thoughtfully-designed suite with a small kitchen & a washing machine inside each room. The hotel is located next to American Village, but the room was quiet. Breakfast buffet included made-to-order omelet station, and the restaurant offers very delicious dinner. The rooftop infinity pool is beautiful, but it costs extra 2,000 yen, so we didn't use it."
"My parents need to stay one additional night due to typhoon. They let me know how happy they are with the hotel services. My parents are old, have back problems and cannot speak japanese or english. The helpfulness of the staffs made my parents felt at ease in such an unfamiliar environment. Thank you!"
"Everything about this hotel was great - amazing location near Kokusai-dori (great shopping and food), staff was always attentive and helpful, and there was never a shortage of things to do in the hotel in case you decided to stay in for a day. 10/10 would recommend for a stay in Naha."