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"This is a really AMAZING HOTEL for both families or couples. I travelled more than 70 countries; and this was such an amazing spot I stayed. Before selectong hotel I read all comments but some negative ones are not very realistic to me now: 1-amazing staff: from reception to beach, restaurants to gardeners; all are making the hotel really shine. So kind, helpful, and service quality to your front amazingly. In any other country you cannot find such - in EU for sure not 2- food: very very delicious, big variety. Some mentioned that it s not easy to book restaurants which is absolutaley not true; very very easy indeed. If you are searching for Michelin restaurants ; for sure no need to come here; otherwise this hotel is amazing 3-natives by the beach: wheb walking by the beach; there are Tanzanian and Masai people approaching you but in a very gentle way; tryijg to help you walk in return asking you to visit their shops in a very good petsonal distance. All are kind. No need to worry at all even with kids or ladies alone. Also in case there are safety guards by beach. 4- sea and beach: very beautiful amd clean. Even in low tides you cannkt see any trash in the sea or beach. Be careful with sear urchines in low tide after 1km from beach. Masaii will help you My only comment might be daily trips and spa services; despite of their quality; a bit overpriced even above EU levels. Overall: Such a very good price vs service quality. Big thanks to all team and employees. "

"The resort is just a paradise on earth! Absolutely loved our stay. The staff were ever very helpful and friendly. Shout out to Glory & reception team for always arranging our moving, Mary, Jackson in the restaurant for always being helpful. Aman helpful with excursions. Stayed in the beach pavilion, the 2 bed sea view villa and the over water villa to get the experience. Each and every one of them was amazing although my favourite is the over water villa! They were cleaned on a daily basis and it’s the first hotel I have had no issues with dust! Thank you guys. The only issue was the Masai men hiding to sell their stuff. It was a bit annoying. See you again soon. "

"Alot of thought has gone into the different little expierances you can have, in areas you can choose to relax. Food and drinks were great! We were up-graded to a amaising luxury villa! Our butler Ramson was very attentive and thoughtful. He really went the extra mile staying up and helping us with our cases at 12.30am and helping with our taxi. All the staff were friendly and helpful. We really enjoyed our stay! Thank you..."

"Very good service friendly staff and the manager was very helpful "

"This was an exceptional stay. The accomodations at The Level were beautiful and clean and beyond what I expected. Every detail was considered e.g. The toiletries were top notch and the room had everything you could need including beach blankets beach bags, umbrellas, steamer for your clothes.The list is endless. The pool areas ( there where several) were comfortable relaxing and clean and there were several activities, games and excursons. The Spa is amazing and the gym had everything one needs. The staff were friendly and the service impeccable from reception, restuarant service, housekeeping and the guys driving the shuttles within the resort. The grounds were beautiful and quiet with accress to a large expanse of the coastline. The only thing that needs improving is the food. For the cost and the level of excellence in other aspects of the resort, the food offerings need to be improved in terms of range of options and flavour. I also koted that there were some kids in the adults only section. They were well behaved and did not bother me but others may not appreciate it. Neither of these, would stop me from going back in a heartbeat. one of my best vacations ever. "

"Our stay at your incredible resort was nothing short of exceptional. From the moment we arrived, we were welcomed not as guests, but as family—and that warmth remained with us throughout our stay. The facilities were outstanding, but what truly made our experience unforgettable was the team behind it all. We extend our deepest gratitude to Ahmed, the Front Office Manager, along with Benjamin, Edson, Rakesh, and every single member of your amazing team. Your kindness, professionalism, and genuine care went far beyond our expectations. You made us feel at home in every way. This resort has now become our home in Zanzibar, and we look forward to returning again and again. Asante sana and may God bless you all abundantly. Amen. Until we meet again—see you soon!"

"Fun resort with many different daily activities for families. Set on the fantastic east coast of Zanzibar, Diamonds Mapenzi gives you access to a beautiful beach with warm water and sports (additional charge). Food tasted good and staff was extremely helpful and friendly! Would stay here again "