十二英里岩 (TCL) 附近飯店 | 熱門住宿限時優惠 NT$2,161 起

「New, clean accomodation and all staff was polite, friendly and helpful. Did not like not having at least complimentary am coffee in the lobby. In room coffee is a one cup packet only and was not replentished during my stay.」

「Great value」

「The hotel is decent, but not for the amount of money that they charged. The pool was broken so I couldn’t use it. There is a smell throughout the entire hotel that isn’t pleasant. Most definitely in need of renovation. Breakfast was decent, but very typical」

「The hotel is very well maintained with a nice rooftop bar/restaurant. You can see Bryant Denny from there as well as downtown Tuscaloosa. Location was great for downtown Tuscaloosa, you can easily walk to restaurants and shops. Staff was welcoming and nice. Answered our questions with a lot of info. Has valet parking but we didn't need it for a June visit. Short drive to UofA campus, but probably not walkable.」

「I had a very disappointing experience at this hotel. I informed the front desk that I could no longer stay for the second night and requested a refund for the unused night. Instead of trying to help, I was told I could check out, but they could not guarantee a refund. They still charged me for both nights, even though I only stayed one night. It felt like I was being forced to pay for a room I didn't even use. I understand that hotels have cancellation policies, but the customer service was...

「Great place to stay」

「Mistakenly made reservation with this property called within five minutes of making to cancel and refused to cancel reservation.」

「From the moment we arrived, our experience was outstanding. The highlight of our stay was Roderius, whose exceptional customer service truly set this hotel apart. He was warm, professional, attentive, and went above and beyond to make sure we had everything we needed. His genuine kindness and willingness to help made us feel welcomed and valued throughout our stay. The entire staff was friendly, courteous, and always eager to assist with a smile. It’s clear that hospitality is a priority...

「Very clean, very good reception at the front desk, perfect experience, highly recommended」

「Would stay here again! Convenient to the interstate.」

「We did experience any issues except very early in the morning. Before we checked out of our room a part of the ceiling came crashing down due to water from the above room. The guest service staff came in to survey the situation and thanked us for letting them know what had occurred.」

「Good」

「Great room, lots of walking options for restaurants」

「Front desk was extremely nice & helpful.」

「Hotel was beautiful and front desk staff very nice. Had to go to desk 3 times to get bath towels and lotion because none in room. No ice bucket and no cleaning supplies or water in fitness room. Breakfast was not hot even though just put out. Got locked inside pool and front desk had to call maitinence to get me out . Local and was doing stay vacation but will never recommend this hotel」