塔斯卡盧薩市區大學大道希爾頓惠庭飯店位於塔斯卡盧薩,住宿在市中心且鄰近地鐵站。想要一窺這一帶的自然美景,可以到Lake Lurleen State Park和首府公園走走,R&R Cigars和Paul W. Bryant 博物館等景點也非常值得一遊。想看比賽的話,可以查查Bryant-Denny 運動場或Foster Auditorium最近有什麼比賽。
The room was not clean. My trash can was full of trash and beer cans left from the previous guest. The customer service was poor. I was asked by the front desk clerk and management to remove the trash. Why would I want to touch someone else’s trash? The rooms are to expensive for poor customer service!!!!
Korsha
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Kathleen
2024年4月14日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stay!
Kathleen
於 2024 年 3 月住了 2 晚
2/10 很糟糕
Jim
2024年4月5日
Jim
於 2024 年 3 月住了 1 晚
4/10 不太好
Jeffrey
2024年3月24日
喜歡:整潔度
不喜歡:員工素質
Arrived at 4:30pm and room was not ready. When I asked if they would call me when the room was ready all she kept saying was I can’t check you in until the room is ready no timeframe or offer to assist in any way
Breakfast at 8:00am most everything was gone. I asked for some bread for a piece of toast and they brought me a stale obviously 3 day old piece of bread. When I asked for something not stale and hard they brought me frozen bread. All the time acting like I was putting them out for such a small request.
Suggest all the staff get a course in customer service!
I wouldn’t recommend this hotel not the level of service you would expect from a Hilton Brand for sure
Jeffrey
於 2024 年 3 月住了 2 晚
6/10 一般般
ann
2024年3月7日
ann
於 2024 年 3 月住了 2 晚
4/10 不太好
JaNay
商務旅客
2024年3月2日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質
When I went to check out the desk lady refused to give me a print out of my bill which I NEEDED for it was a business trip. She said she couldn't and that the copy of the bill would have to come from Expedia!
One desk clerk said I could get it and then the next morning I was denied a copy!!!!!
What do you expec t me to do now?
JaNay
於 2024 年 2 月住了 1 晚
2/10 很糟糕
Laura
2024年2月26日
不喜歡:設施服務和住宿環境和硬體
Went to check in at 6:30 and did not have any rooms available for the large group of people trying to check in with confirmed reservations. Waited for about 45 minutes and still no room so had to leave to go out to dinner with my suitcase in tow and not able to change or shower. When finally got back to the hotel they no longer had the room they had promised would be available when I left and got a room that I did not book instead. The staff was kind and helpful but the situation was horrible.
Laura
於 2024 年 2 月住了 2 晚
4/10 不太好
Jayne
家庭旅遊
2024年2月26日
不喜歡:整潔度、員工素質和住宿環境和硬體
This hotel has potential but is under staffed and the employees working are over worked and unhappy. When we checked into our room, they did not have any clean towels, and we had to go to the front desk to ask for towels. The second day we were there housekeeping never came to make up our room. We paid a lot of money to stay there with VERY little service