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Naturhotel

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Luxury
4.5 star property
9.2

Wonderful

Mountain sanctuary with spa

Framed by stunning mountain scenery, this luxury lodge offers a game-changing concept where natural surroundings create perfect tranquility. The full-service spa invites relaxation, while guests can unwind by the firepit or hot tub while taking in breathtaking views of the Ecuadorian countryside.

Popular amenities

  • Spa
  • Free airport shuttle
  • Pet friendly
  • Parking included
  • Free WiFi
  • Breakfast available
The current price is NT$1,705
NT$1,705 total
May 21 - May 22
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:30 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Ecuador Value-Added Tax (VAT) at 15%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Ecuador.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

Frequently asked questions

Is Naturhotel pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Naturhotel?

As of 2026/5/20, prices found for a 1-night stay for 2 adults at Naturhotel on 2026/5/21 start from NT$1,705, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Naturhotel?

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM. After-hours check-in is not available.

What time is check-out at Naturhotel?

Check-out is at noon.

Does Naturhotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Naturhotel located?

Situated in the mountains, this luxury lodge is 0.6 mi (1 km) from Mirador de Turi and within 3 mi (5 km) of Mall del Rio and Cuenca Botanical Garden. Pista De Bicicross Bmx Cuenca and Museum of Metals are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.6

Cleanliness

10

Amenities

9.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 5 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 1 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 0 out of 7 reviews

Reviews

Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dogs at location are friendly. Make sure you honk at arrival for doors to open!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a magical and wonderful place to stay! I’m sad we only stayed 1 night but beautiful and clean. Nelson the night manager took care of us!!! I rate this place 1000/1000
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Raymond

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

NaturHotel - Cuenca, Ecuador

NaturHotel is very beautiful and totally a game changer in the hotel category. Such a beautiful place, scenery and if you come to relax in Cuenca, Ecuador; a must see place to stay.. However, here are just some flaws.. service request takes forever to come. There are only a few units so the service should be fast. I understand that the concept is “one with nature”, at least put a mirror?! It was a good stay.. would i come back? Yes! Just don’t expect too much..
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Michelle Priscila

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Todo bien

Muy bien el hotel, excelente la estadía
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelentes instalaciones. Respuestas rápidas a necesidades. Una oportunidad de mejora es la velocidad del internet.
Stayed 2 nights in Mar 2024
Verified

10/10 Excellent

Da Seul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025