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東格里羅河度假屋的評分

4 out of 5
東格里羅河度假屋
26 Ngawaka Place, Turangi

評論

9.0

太棒了

10 分，有夠讚；110 則評論中有 71 則" "
8 分，不錯哦；110 則評論中有 24 則" "
6 分，一般般；110 則評論中有 9 則" "
4 分，不太好；110 則評論中有 2 則" "
2 分，很糟糕；110 則評論中有 4 則" "

8.6/10

整潔度

9.2/10

員工素質

8.4/10

設施服務

8.6/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Simple & nice accommodation
Close to visitor center (where the bus stopped). Owner is nice and proactive contact guest b4 arrival. No breakfast provided (which seems to be the norm for NZ hostel) but u can find food nearby.
於 2019 年 6 月住了 1 晚
Dazza 於 2019年7月4日回覆
Thank you for your great response and we are pleased that you enjoyed your stay. All the best for your future journeys!

10/10 有夠讚

ho yin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
very good
於 2019 年 3 月住了 2 晚
Courtney (Mad Mazza) Barrichello 於 2019年4月7日回覆
Thank you for your great review Ho yin on! Loved having you here and I would like to wish you all the best for the future. LIVE LONG AND PROSPER!

10/10 有夠讚

Yan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
This place feel like home. The kitchen is clean and it has everything you need if you want to cook. It is very close to supermarket and restaurants, even close walking distance to isite. Staff are very helpful and helped us to book the shuttle bus to the crossing. I highly recommend this place for everyone.
於 2019 年 1 月住了 2 晚
Mad Dazza 於 2019年1月9日回覆
hello Yan and thank you for your great feed back! we try our best to be there for our guests as it is your home away from home and it is all about the people.

10/10 有夠讚

Lina Christina

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very friendly and helpful host, nice and clean accommodation and a lot to do nearby
於 2024 年 3 月住了 2 晚

8/10 不錯哦

Tony

情侶出遊
喜歡：整潔度、員工素質和設施服務
Parking is an issue other wise it’s a great place
於 2024 年 3 月住了 1 晚

6/10 一般般

windy

情侶出遊
Was here few years ago and it's not what i remembered. Run down and cluttery.

8/10 不錯哦

Nganeko

家庭旅遊
喜歡：員工素質
The owner mananger person was friendly and keeping an eye on things daily
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Jonathan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great Hostel experience. Lots of food and shopping options available very close. Friendly staff and guests.
於 2023 年 11 月住了 1 晚

6/10 一般般

Kelly

喜歡：員工素質
不喜歡：住宿環境和硬體
It was adequate but everything was old and tired. The doors to the bathroom and my dorm room would not stay closed unless it was locked.
於 2023 年 11 月住了 1 晚
retreat 於 2024年1月4日回覆
we are all tired, we try and keep it affordable and homelyplease be nice and kind to everyone you meet

6/10 一般般

paul

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
bit untidy and messy but staff were nice
於 2023 年 9 月住了 1 晚
me 於 2023年10月16日回覆
thanks for your comments, the place is cleaned and tidied every day, it seems some patrons cannot leave the place tidy or throw rubbish in the bin

8/10 不錯哦

KEIKO

喜歡：員工素質和設施服務
バス停のあるI-Siteから見えるところにあるホステル。ドミトリーに１泊した。シーズンオフの平日のため、部屋には自分ひとりしかいなく、静かだった。 オーナーがやっているホステルのため、管理は行き届いているが、建物は、古い。ロケーションがよいので、エコノミーなホステルとして、勧める。

8/10 不錯哦

Lisa

喜歡：員工素質
於 2023 年 9 月住了 1 晚

10/10 有夠讚

Nina Gia

喜歡：整潔度、員工素質和住宿環境和硬體
The attendant is so good, I think his the owner,sorry I did not get his name,he is very accomodating and granted us with our request.
於 2023 年 7 月住了 1 晚

6/10 一般般

Aylin

團體旅遊
喜歡：員工素質和住宿環境和硬體
Hostel Manager was very friendly, would have picked us up if we would have been stuck at the Tongariro crossing (we were without a car) close to the intercity bus stop
於 2023 年 2 月住了 1 晚
me 於 2023年6月5日回覆
nice to have so many international students having a break from studies, i would have thought i deserved higher rating from you, as you all enjoyed the indoor fire on such a winterery day and did not kick you out at 10 am and let you relax and have great conversations , i especially enjoyed the you tube documentary about your beautiful country, and i will try and find a turkish flag to be apart of the the others

10/10 有夠讚

Hanz

於 2023 年 4 月住了 1 晚
me 於 2023年4月15日回覆
i am pleased you had a great stay, have many good adventures and meet lots of friendly people

8/10 不錯哦

Donald

於 2023 年 4 月住了 1 晚

2/10 很糟糕

Frederik

於 2023 年 2 月住了 1 晚
me 於 2023年4月15日回覆
dont know what you issue is in life, but apparently you dont like many people and share your experiences .have a great day

2/10 很糟糕

Priten

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Dirty beds, creepy owner, cobwebbed rooms.
Highly disturbing, unclean, uncomfortable and somewhat strange. The entrance is locked/not easily findable after dark. There was a man sitting in the shadows that saw us lost and advised us to use a back entrance to ‘get in’. The owner suggested he called us as we were late (expedia check in says until 10pm, we arrived at 9pm and didnt receive a call either). The kitchen was nothing like the pictures - it was cluttered and filthy with empty food cans all over the place when we arrived. Our room was even worse - it was cluttered with a folding bed, the sheets had body hairs all over them, we saw spider webs along the ceiling and the window looked like it hadn't been washed in its life - it was disgusting. The room had a stuffy undesirable stench to it too. There are no sockets near the beds to charge your devices either, just one on the opposite side (for our private room was the case anyway). The creepiest thing was, on our 2nd morning, the owner let himself into our private room whilst my female partner was in bed, without seeking permission or with any reason. She could have been changing or asleep, it was 8:30am and checkout wasn't until 10am. We decided to leave straight after this final straw, and having read other reviews by females, its happened to others to. Wish we’d spent whatever it cost to stay elsewhere as this was an eye opening disturbing few nights. No working heater in the cold room either.
於 2023 年 2 月住了 2 晚
retreat 於 2023年2月21日回覆
i couple of demanding and self righteous individuals and entitled to have their own space who came in late at night, and as many people trying sleep or others who were in the kitchen preparing their food in a fully functional and fully equipped. running this place for over 10 years you get to meet many personalities and the conversations and returning of many people who enjoy this place is more than the one or two who do not .When people have something negative to say, its probably due to those people having an underlying mental disorder who have nothing else to do than complain, and in any service industry we all strive to do the best you can and bend over backwards to ensure the safety and enjoyment of each new day.. may you have a good day and better life

10/10 有夠讚

Nicholas

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質
OK, but not great
It was OK, but not the best experience I have had with this type of backpackers-style accommodation. Manager is quite nice and helpful. But I agree with the review below pointing out that the photos are very misleading. They seem to have all been taken on a day when the place was empty and all tidied up. In reality, the common areas are very cluttered and cramped, and not terrifically clean. Kitchen is very well equipped, but kind of a mess most of the time, because quests are not all considerate about cleaning up after themselves. I saw people come in and just leave dirty dishes on the counter. One morning I found a stove burner on, apparently overnight. WiFi is OK. Parking lot is usually full, but the street parking is no problem. Great location close to shops, restuarants and some nice walks. My room was dark and somewhat bleak, but this is not a place to stay if you are going to hang out in your room.
於 2022 年 11 月住了 3 晚

8/10 不錯哦

Ross，Paraparaumu

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
This is a lodge not really a motel. There's a lovely welcoming atmosphere.
於 2022 年 11 月住了 1 晚

4/10 不太好

Justine

情侶出遊
喜歡：員工素質
不喜歡：整潔度
The photo’s on the backpackers website which are the same on wotif must have been taken in better times. Suggest they update their photo’s to be a truer representation of what to expect when booking nowadays. Sheets had hair ball in them, new towel was damp on arrival, room didn’t seem entirely clean. Host was the best part as he was nice, friendly, chatty and welcoming. I feel a bit bad complaining as the man was so nice. The office was locked the morn I left therefore couldn’t address these things at the time. I think some maintenance & removing of clutter would spruce it up a lot. Should throw away the trampoline that has no mat in it. I bet the bird would like its cage cleaned/scrubbed as the bottom was filthy and mustn’t have been done in a while.
me 於 2022年11月6日回覆
thank you for your response, I do my best to get the place back to the standard that you should be accustomed to, as far as the trampoline mat is concerned, the new mat is on order, and will back to normal when receive.I try and keep the place well, but with no staff like many businesses it often get tiredsome, but I cope

10/10 有夠讚

Adam

於 2022 年 8 月住了 2 晚

6/10 一般般

Laurence

喜歡：員工素質
於 2022 年 8 月住了 1 晚

8/10 不錯哦

Tsz Kit

於 2022 年 8 月住了 1 晚

8/10 不錯哦

fritz

於 2022 年 6 月住了 1 晚

8/10 不錯哦

Andrea

團體旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The beds were great, very comfortable and clean. the host was awesome, a very likable character who was willing to accommodate a last minute change to occupancy. Very laid back and flexible without compromising quality. Great kitchen, dining and lounge facilities really felt like one of the family, a home away from home. Very much looking forward to returning there again in the near future.
於 2022 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2021 年 12 月住了 3 晚
Gemma 於 2021年12月28日回覆
Thank you for staying with us! Safe Travels

10/10 有夠讚

Kenneth

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Visitor from Rotorua.
I found the Golden Fern Backpackers suitable for my 2 night stay there. For the price of accommodation I found it very reasonable with clean rooms and ablution blk and a tidy common area to partake in food, and Kitchen and lounge area to relax and watch TV.. I ;ll be back.
於 2021 年 8 月住了 2 晚

2/10 很糟糕

真實旅客

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We were unable to stay here due to illness and were promised a refund but never received it. We spoke to the manager, Alana Bird, as well as emailed. We confirmed together that we would get a refund but later found they had taken all our money and they were uncontactable. We tried calling and emailing multiple times and never received a single response.
於 2021 年 7 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：住宿環境和硬體
OK, I did not see any staff.
於 2021 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
had a good stay, price was reasonable. Thanks!
於 2021 年 7 月住了 4 晚

8/10 不錯哦

真實旅客

於 2021 年 7 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property was a great place to stay on my way to Wellington from Auckland. The owner was great and the on-site cat was a welcomed friend.
於 2021 年 7 月住了 1 晚

2/10 很糟糕

Jonathan

不喜歡：員工素質
Worst service ever
Absolute joke, arrived during reception hours to find reception locked up, followed after hour checkin and no key provided. Had to book elsewhere, waste of money.
於 2021 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean and convenient to find everything
於 2021 年 4 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
A lovely backpackers tucked away from the main drag of Turangi. Rocked up after hrs, used the lockbox codes to get in and was greeted to a clean spacious yet cosy room, exactly what I needed after a long drive. Food was great at the next door from a nice restaurant. Great shower temp and water pressure. Will use this facility on my travels through Turangi again.
於 2021 年 4 月住了 1 晚

4/10 不太好

真實旅客

情侶出遊
喜歡：整潔度
I didn't like the fact that we did not get the room we paid for, we got given a family room instead and had to share the bathroom and toilets. I thought it to be too expensive for one night,$251.00 for a backpackers. I know it was Easter weekend but still it was way too expensive.
於 2021 年 4 月住了 1 晚

6/10 一般般

真實旅客

於 2021 年 3 月住了 2 晚

8/10 不錯哦

Sarah-Hope

於 2020 年 9 月住了 1 晚

10/10 有夠讚

Joao Pedro

於 2020 年 8 月住了 2 晚

10/10 有夠讚

真實旅客

於 2020 年 7 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 5 月住了 1 晚

8/10 不錯哦

Marco

喜歡：住宿環境和硬體
於 2020 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度和住宿環境和硬體
Never saw a receptionist but self check in and out not a problem. Very efficient.
於 2020 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean and cosy
Had a lovely 4-night stay at Golden Fern. Was there for the Tongariro Crossing. Room, shower and kitchen were clean and in good condition. Free laundry service and parking. 2-min walk to the i-site, supermarket and center close by. Would happily recommend :-)
於 2020 年 1 月住了 4 晚

8/10 不錯哦

Skye

於 2020 年 1 月住了 1 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
i-siteに近い快適な宿
部屋は清潔で快適、フロントも相談事には丁寧に対応していただきました
於 2019 年 12 月住了 2 晚

10/10 有夠讚

真實旅客

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 12 月住了 3 晚
Alana 於 2019年12月26日回覆
Thank you for your review! We really appreciate your feedback :)

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Welcoming owner, excellent location, clean, common areas made us feel at home.
於 2019 年 9 月住了 2 晚
Dazza 於 2019年9月25日回覆
Thank you so much for your great review! we are glad you enjoyed your stay and wish you all the best in your future travels! Kind regards Dazza