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Turquoise Tulum Hotel

3.0 star property
Bed & breakfast in Tulum with 2 outdoor pools and free breakfast

Choose dates to view prices

Photo gallery for Turquoise Tulum Hotel

Porch
King | 1 bedroom, minibar, in-room safe, individually decorated
Property entrance
King | Terrace/patio
Royal Room | View from room
The Turquoise Tulum Hotel, near the famous Mayan Ruins, offers a quiet retreat with two outdoor pools and a peaceful garden. Guests enjoy free continental breakfast, in-room WiFi, and assistance from the helpful multilingual staff.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Housekeeping
  • Air conditioning
  • Free WiFi
The current price is NT$1,322
NT$1,692 total
includes taxes & fees
Sep 23 - Sep 24

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Room options

Check availability for these dates

Tonight

Sep 9 - Sep 10
Check availability for tonight Sep 9 - Sep 10

Tomorrow

Sep 10 - Sep 11
Check availability for tomorrow Sep 10 - Sep 11
Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Room

Deluxe Room | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room

Highlights

Patio
Individually decorated
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Room

Exclusive Room | 1 bedroom, minibar, in-room safe, individually decorated

Exclusive Room

Highlights

Patio
Individually decorated
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • Sleeps 3
  • 1 King Bed

View all photos for Queen

Queen | 1 bedroom, minibar, in-room safe, individually decorated

Queen

8.0 out of 10
Very good
(2 reviews)

Highlights

Patio
Individually decorated
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Private Pool

Suite, Private Pool | 1 bedroom, minibar, in-room safe, individually decorated

Suite, Private Pool

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Terrace
Individually decorated
Private plunge pool
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Royal Room

Royal Room | 1 bedroom, minibar, in-room safe, individually decorated

Royal Room

Highlights

Patio
Individually decorated
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (1)

Deluxe Room (1) | 1 bedroom, minibar, in-room safe, individually decorated

Deluxe Room (1)

Highlights

Patio
Individually decorated
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for King

King | 1 bedroom, minibar, in-room safe, individually decorated

King

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Patio
Individually decorated
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • 290 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Balcony

Double Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Double Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Patio
Individually decorated
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Master Balcony

Master Balcony | 1 bedroom, minibar, in-room safe, individually decorated

Master Balcony

Highlights

Patio
Individually decorated
Air conditioning
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Private bathroom
Free bottled water
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Zona 9 Lote 13 Mz 724, Tulum, QROO, 77780

What's nearby

  • Tulum National Park - 6 min drive - 4.9 km
  • Tulum Beach - 9 min drive - 7.7 km
  • Las Palmas Public Beach - 9 min drive - 6.3 km
  • Tulum Mayan Ruins - 10 min drive - 7.0 km
  • Playa Paraiso - 10 min drive - 7.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 43 min drive

Restaurants

  • ‪Delicia - ‬6 min walk
  • ‪Raum Gallery - ‬3 min walk
  • ‪Hotel Milam - ‬10 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬2 min walk
  • ‪Los Morros Veleta - ‬7 min walk

About this property

Turquoise Tulum Hotel

Bed & breakfast near Tulum Mayan Ruins
Free continental breakfast, a terrace, and a garden are just a few of the amenities provided at Turquoise Tulum Hotel . Stay connected with free in-room WiFi.
Other perks at this bed & breakfast include:
  • 2 outdoor pools along with sun loungers
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Concierge services and a front-desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms are individually decorated, and feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
Other amenities include:
  • Bathrooms with rainfall showers and shampoo
  • Wardrobes/closets, patios, and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 8:30 AM to 10:00 AM

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator

More

  • 1 building
  • 1 floor
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Turquoise Petit Adults B&B Tulum
Turquoise Petit Adults B&B
Turquoise Petit Adults Tulum
Turquoise Petit Adults
Turquoise Tulum Hotel
Turquoise Petit Adults Only
Turquoise Tulum Hotel Tulum
Turquoise Tulum Hotel Adults Only
Turquoise Tulum Hotel Bed & breakfast
Turquoise Tulum Hotel Bed & breakfast Tulum

Frequently asked questions

Does Turquoise Tulum Hotel have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Turquoise Tulum Hotel ?

As of 2025/9/9, prices found for a 1-night stay for 2 adults at Turquoise Tulum Hotel on 2025/9/23 start from NT$1,322, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Turquoise Tulum Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Turquoise Tulum Hotel ?

This property doesn't offer parking.

What time is check-in at Turquoise Tulum Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Turquoise Tulum Hotel ?

Check-out is at 11:00 AM. Late check-out is available for a fee.

Where is Turquoise Tulum Hotel located?

Located in La Veleta, this bed & breakfast is within 1 mi (2 km) of Holistika Art Walk, Hospital de Tulum, and Dos Aguas Park. Hunab Lifestyle Center and Jaguar Park are also within 3 mi (5 km).

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Turquoise Tulum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 89 out of 135 reviews
Rating 8 - Good. 28 out of 135 reviews
Rating 6 - Okay. 7 out of 135 reviews
Rating 4 - Poor. 5 out of 135 reviews
Rating 2 - Terrible. 6 out of 135 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Honey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean Very friendly Great place to stay
Stayed 3 nights in Mar 2025

10/10 Excellent

ambika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 2 nights in Dec 2024

10/10 Excellent

Sofie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Wonderful service. The team is so friendly and helpful. Great rooms and nice breakfast. Can definitely recommend.
Stayed 2 nights in Jan 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location, Friendly staff,Dining, Aesthetic
Stayed 2 nights in Jan 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miguel and the staff were very friendly and accommodating.
Stayed 3 nights in Jan 2025

10/10 Excellent

catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So bohemian and Diego went out of his way to accommodate us!! Great vibe
Stayed 3 nights in Jan 2025

10/10 Excellent

Youlian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 4 nights in Nov 2024

10/10 Excellent

Alessandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really very nice and the location is very good.
Stayed 7 nights in Jun 2023

4/10 Poor

Roxana

No tv in the room Breakfast was very underwhelming
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniela

Liked: Staff & service, amenities, property conditions & facilities
The staying was excellent , friendly staff , clean rooms . Great location .
Stayed 2 nights in Jul 2023

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool hotel great staff
Stayed 2 nights in Feb 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing affordable lovely hotel! very kind and attentive staff super convenient and great price!
Stayed 2 nights in Dec 2023

10/10 Excellent

Damien Shon

Liked: Cleanliness, property conditions & facilities
Diago and his brother are absolutely kind and respectful. When I return to Tulum I already know exactly where I’m staying. Very convenient in terms of dining, parties, shopping and rentals. Very clean and trendy. Two thumbs up! You will not be disappointed!
Stayed 5 nights in Dec 2024

10/10 Excellent

ADRIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENT

BEAUTIFUL AND CLEAN HOTEL. EVERYBODY WAS VERY KIND, EXCEEDED MY EXPECTION, LOCATED IN A NICE AND SAFE AREA.
Stayed 1 night in Aug 2023

10/10 Excellent

ANA PAULA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the people that work there they are so friendly
Stayed 1 night in Nov 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 14 nights in Feb 2024

10/10 Excellent

Xing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staffs and owner! Super nice and helpful with all our questions and needs.
Stayed 4 nights in Jan 2024

10/10 Excellent

Wolo Noemie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I REALLY enjoyed my stay at Turquoise. Diego was very friendly and was available anytime you needed him. My room was clean and comfortable and was a beautiful aesthetic. The pool, and dining area..oh everything was just perfect and calming. Only 5 mins away from the bus terminal for travellers and a lot of walking distance shops around. There is a bar/restaurant literally across if you want to go out for a drink. As my first time in Tulum, the hotel made me want to come back in the future and Turquoise will definitely be my stay in the future.
Stayed 1 night in Nov 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot!

Beautiful hotel, loved the huge tub and open shower concept, and all the natural lighting. Great staff, safe area, the breakfast was simple yet fresh and perfect. Good communication from hotel staff. Close to Holistika for yoga, Zamna for the fiesta, and with a scooter you can be to the beach in 15-20 minutes. The restaurant across the way bumps until like 2am some nights but as long as you aren’t a light sleeper or bring your sleep meditations/music you’ll be fine!
Stayed 2 nights in Jan 2024

4/10 Poor

Kiarash

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money you pay

The air conditioning in our room wasn’t working when we checked in, and it took the staff two hours to fix it. Unfortunately, it broke down a couple more times the next morning, making the first night sleepless. To make matters worse, there’s a bar across the street that blasts EDM music from 5 PM to 1 AM. If you’re hoping to get some rest during these hours, good luck. On top of that, the shower didn’t have hot water on the second day.
Stayed 2 nights in Jan 2025

8/10 Good

Sulemar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no me gusto fue que mi cuarto era con el jacuzzi en el balcón y cuando me dediqué a llenarlo el agua salio demasiado sucia. No lo pude utilizar. Todo lo demás me encantó
Stayed 3 nights in Jan 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazingly modern clean hotel

Amazing hotel, staff were very friendly and tried to help with any requests. It’s a good location with a lot going on around it. We would have an appreciated being made aware beforehand that there is a building site next door, this only affects you if using the pool by the kitchen area. Also, opposite the hotel is Místico bar and hookah, a venue which seemed to think it was a night club but always appeared empty. You can hear the music clearly. We didn’t mind this as we could appreciate the area we were in, but would be good if you don’t like too much noise, not to have a room facing the road.
Stayed 4 nights in May 2023

10/10 Excellent

michael

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great except one night I forgot my key code for the front door. No one answered the calls, no one answered the door buzzer, no one was there at the front desk. I was locked out for 30mins and it would have been more unless another couple who was staying there showed up with a code.
Stayed 5 nights in Dec 2023

6/10 Okay

Kristy

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
This is a tough one as the property has so much potential. It’s gorgeous and the rooms are amazing however the service we experienced was poor. We got put into our room, one bed had a blanket, the other didn’t, pillow cases stained on one bed. Turns out there was no hot water so we asked to be moved due to this and the noise of the bar. Diego was helpful and apologetic, so we moved rooms the next day as it was too late at night to change. The shower and noise was disappointing as we were so tired and about to travel 30 hours. Moved to the new room which was gorgeous, definitely upgraded. So thank you for that however there was no soap, shampoo or conditioner. No hairdryer. So we requested this at about 6pm and I think the most inconvenient thing is we didn’t get these items until 1030pm at night and after many follow ups. It seemed like the room was half finished (newer part of the hotel) no where to hang towels, no door to close off to the outside area (only a screen door, so couldn’t completely lock the room up) I think with the right staff in place this place could be excellent. Please note: for anyone not going to Tulum to party, ask for a quiet room as this hotel sits right on top of a bar and it’s loud until 1am. The back rooms are nice and quiet.
Stayed 2 nights in Jan 2025

8/10 Good

Erwin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quaint place in Tulum in an upcoming neighborhood.

We stayed in Turquoise Tulum for 5 nights during our roadtrip across the Yucatan Peninsula. We didn't experience any of the negative things we read in earlier reviews, but of course every experience is personal. The property looked in good shape with two pools and a lovely outside area with a lot of greenery. We booked a bigger room with a private plunge pool. People who booked this room before, expecting a private fullsize pool didn't read the description properly. But it is an excellent addition to the room to dip into after a hot day out. Room was spacious and the shower was adequate. The pricing was excellent, although it was low-season. La Veleta is a neighborhood on the rise with lots of great restaurants and bars around. Walk to town is about 20-30 minutes (don't drive, parking is aweful). Bike ride to the beach is about 20 minutes. The bikes they have for hire can use some maintenance or replacing. Breakfast is simple but sufficed for us. For us, this was a great place to stay, especially with the pool floaty and their house cat who keeps you company during breakfast. Would recommend!
Stayed 5 nights in Oct 2023