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Azucar Hotel Tulum

4.0 star property

Choose dates to view prices

You can look forward to designer stores on site, a coffee shop/cafe, and a bar at Azucar Hotel Tulum . With a private beach, free beach cabanas, and sun loungers, this hotel is the perfect place to soak up some sun. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), and guests can find other amenities such as a restaurant.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is NT$5,503
NT$6,766 total
includes taxes & fees
May 20 - May 21

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Double Room, Partial Ocean View

  • Partial ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed, Non Smoking, Partial Ocean View

  • Partial ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Mar, Private Jacuzzi, Frontal Ocean View & Infinity Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Cielo, Private Jacuzzi, Rooftop, Frontal Ocean View & Infinity Poo

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Agua, Ocean View & Private Jacuzzi

Suite Agua, Ocean View & Private Jacuzzi | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Agua, Ocean View & Private Jacuzzi

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite Aire, Panoramic Ocean and Infinity Pool Views, Private Jacuzzi, Rooftop

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Located in Tulum City Center, a neighborhood in Tulum, Azucar Hotel Tulum is near the airport and on a private beach. Xel-Há Park is a popular attraction and the area's natural beauty can be seen at Tulum National Park and Tulum Beach. Holistika Art Walk and LabnaHa Ecopark Adventures are also worth visiting. Visit our Tulum travel guide
Map
Ctra. Boca Paila Km 7.5, Tulum, QROO, 77710

What's nearby

  • Tulum Mayan Ruins
    Tulum Mayan Ruins
    11 min drive - 6.0 km
  • Paradise Beach also called Playa Paraiso at sunrise - beautiful and tropical caribbean coast at Tulum in Quintana Roo, Riviera Maya, Mexico; Shutterstock ID 747317032
    Playa Paraiso
    13 min drive - 7.4 km
  • Dos Aguas Park
    13 min walk - 1.1 km
  • Hospital de Tulum
    13 min walk - 1.1 km
  • Cenote Calavera
    3 min drive - 1.8 km

Getting around

  • Tulum Intl. Airport (TQO)
    39 min drive

Restaurants

  • Poc-Chuck “Las Mestizas”
    9 min walk
  • Campanella Cremerie
    11 min walk
  • Crazy Fish Tacos
    11 min walk
  • La Fourneé
    12 min walk
  • Los Morros
    8 min walk

About this property

Azucar Hotel Tulum

  • Upscale hotel near Tulum Mayan Ruins
  • Consider a stay at Azucar Hotel Tulum and take advantage of designer stores on site, a coffee shop/cafe, and a bar. This hotel is a great place to bask in the sun with a private beach, free beach cabanas, and sun loungers. Treat yourself to a massage at the onsite spa. In addition to a restaurant, guests can connect to free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices).
  • Additional perks include:
    • 2 outdoor pools
    • A free beach club on site, a 24-hour front desk, and beach towels
    • Beach umbrellas, local meal delivery service, and concierge services
    • A nature reserve, an elevator, and luggage storage
  • Room features
  • All guestrooms are individually decorated, and boast comforts such as premium bedding and furnished balconies, as well as thoughtful touches like pillow menus and laptop-compatible safes.
  • Other conveniences in all rooms include:
    • Egyptian cotton sheets and down comforters
    • Bathrooms with designer toiletries and showers
    • Wardrobes/closets, mini fridges, and highchairs

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 2 outdoor pools
  • Designer stores
  • Free beach club
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • High chair
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • In a nature reserve
  • On a private beach
  • On the boardwalk/promenade

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • 2 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (37 inches high)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Meal delivery service
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards

We should mention

Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 21 years old are not allowed in the spa

Frequently asked questions

Does Azucar Hotel Tulum have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Azucar Hotel Tulum ?

As of 2026/5/13, prices found for a 1-night stay for 2 adults at Azucar Hotel Tulum on 2026/5/20 start from NT$5,503, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Azucar Hotel Tulum pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Azucar Hotel Tulum ?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Azucar Hotel Tulum ?

Check-out is at noon.

Where is Azucar Hotel Tulum located?

Located in Tulum City Center, this beachfront hotel is on the boardwalk/promenade, 0.6 mi (1 km) from Dos Aguas Park, and 2.8 mi (4.5 km) from Tulum Mayan Ruins. Cenote Calavera and Hospital de Tulum are also within 1 mi (2 km).

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Reviews

Azucar Hotel Tulum Reviews

9.6

Exceptional

9.6

Cleanliness

8.8

Amenities

10

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 4 out of 5 reviews
Rating 8 - Good. 1 out of 5 reviews
Rating 6 - Okay. 0 out of 5 reviews
Rating 4 - Poor. 0 out of 5 reviews
Rating 2 - Terrible. 0 out of 5 reviews

Reviews

Verified

8/10 Good

Lamar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the mar suite it was nice, shower was cold only reason I’m giving 4 stars instead of 3. Staff were very accommodating no complaints at all with the staff. Bar could have been a little better my drink was almost I drinkable, but I got a refund no issue. Overall if you want a stay that’s right off the beach and you’re not worried about all the small details this is a perfect place
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Lacadia

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous property, gorgeous beach. We had such an amazing, memorable time here. We LOVED this location. So many exceptional food spots and boutiques just steps away. All the places you'll want to visit and things you'll want to do (cenotes, art museums, ruins, snorkeling, ziplining) are less than 30 minutes away. We stayed for a week in late November and saw no sargassum, had great weather, and it wasn't crazy busy anywhere. The beach was idyllic. We rented a car and were able to park for free in their lot across the street. Other nearby parking is also really affordable. The staff was super friendly and helpful. The only caveat is that there is a good deal of loud music from the neighboring hotel and the bar across the street almost all the time. The rooms are pretty soundproof, so it didn't bother us at night, but it does set more of a party vibe on the beach.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is gorgeous! The beach & view were stunning & lots going on in the area. Our room couldn’t have been better. I have stayed all over the world & have never had a friendlier or more accommodating staff. They went out of their way to make sure all of our needs were met. They even helped us with transportation & outside excursions. Luis at the front desk was especially helpful & always had a smile! The food was great too.. breakfast, dinner, margaritas… everything! I can’t say enough about how wonderful our stay was here. I just wish we could have stayed longer.
Stayed 3 nights in Apr 2026