「The property itself was great. Loved the vibes. But a noisy guest above me was shouting and stomping and dripping heavy objects and even dragging furniture at midnight and past midnight. I asked management to look into it twice. In the morning, I asked to speak to the manager and explained that I didn’t get any sleep. She didn’t offer anything for the disruption. This is a hospitality business and your job is to make people feel comfortable, understood, and offer a way to make it up to them....
「The property itself was great. Loved the vibes. But a noisy guest above me was shouting and stomping and dripping heavy objects and even dragging furniture at midnight and past midnight. I asked management to look into it twice. In the morning, I asked to speak to the manager and explained that I didn’t get any sleep. She didn’t offer anything for the disruption. This is a hospitality business and your job is to make people feel comfortable, understood, and offer a way to make it up to them....
Terry