First room toilet was dirty & broke. Would not flush. Got a different room & that toilet was dirty was well. I booked online & didn't know it was through expedia so in the end military or active firefighter discounts could not be applied. Person checking in told us he apply bt at check out they said they couldn't apply them. Also thought I was gettin 2 queens with walkin shower & assistance bars as shown & they said they're queens didn't come with that type of shower. At checkout I was told they don't give receipts so don't know what even was charged or credited. I've booked online before just not with expedia & never had anything like this before. Needless to say I'll not stay at that hotel or use expedia again!
Joyce
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Jenelle
家庭旅遊
2024年5月31日
喜歡:整潔度、員工素質和住宿環境和硬體
See the stars.
Jenelle
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Ken,cherry hill
情侶出遊
2024年5月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We enjoy our stay at the Troy hotel. Everything from the price to the food was very good. Staff was helpful. And we had a pool
Ken
於 2024 年 5 月住了 3 晚
4/10 不太好
Bruce
家庭旅遊
2024年5月4日
喜歡:整潔度和住宿環境和硬體
不喜歡:員工素質和設施服務
We arrived between 4:30 and 5:00 p.m. and no one was at the front desk or even in the lobby at all. It took 10 minutes before a maid appeared and went to get the check-in person. Then we were told that a room would not be ready for 30 to 60 minutes. We left and returned in about an hour and again, no one at the front desk for 5-10 minutes. Breakfast that was supposed to be available at 6:30 was not available before we left at 7:15.
Bruce
於 2024 年 4 月住了 1 晚
6/10 一般般
Kim
家庭旅遊
2024年4月27日
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
The chair and ottoman in our room looked as if a cat had claws on it. It was also dirty. There was a parking fee that I do not under as well.
Kim
於 2024 年 4 月住了 1 晚
4/10 不太好
Sherry
情侶出遊
2024年4月23日
不喜歡:整潔度、設施服務和住宿環境和硬體
I paid for a king bed and rhey moved me to a double and the mattress was bigger than the frame and made the bed uncomfortable where we would fall off. Very unpleased nothin was offered since it was yall mistake
Sherry
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Mary
2024年4月11日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Quiet
Mary
於 2024 年 4 月住了 1 晚
8/10 不錯哦
Frank
商務旅客
2024年3月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Frank
於 2024 年 3 月住了 1 晚
6/10 一般般
Jason
2024年3月9日
The central area inside was up to date. but he bathroom in the rooms and the outside looked older. Room was clean.