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Skaret by Vander的評分

2 out of 5
Skaret by Vander
25 Storgata, Tromsø, Troms og Finnmark

評論

9.0

太棒了

10 分，有夠讚；200 則評論中有 124 則" "
8 分，不錯哦；200 則評論中有 52 則" "
6 分，一般般；200 則評論中有 12 則" "
4 分，不太好；200 則評論中有 10 則" "
2 分，很糟糕；200 則評論中有 2 則" "

9.2/10

整潔度

9.0/10

設施服務

9.2/10

住宿環境和硬體

9.0/10

環保程度

評論

10/10 有夠讚

TSUNG CHIEH

家庭旅遊
喜歡：整潔度和客房舒適度
Nice location
Nice location. Key app is not that convenient to use, especially in elevator.
於 2024 年 1 月住了 4 晚
Smaila 於 2024年3月20日回覆
Thank you so much for your feedback Tsung,we hope you didn't find it too inconvenient to check-in with the app, as this usally is easy.Appreciate you leaving the great rating. Welcome back again!

10/10 有夠讚

HSINI

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
從機場搭42可直達，可用app開門，附近有超市和百貨，很適合自煮的人，也可體驗北歐居家生活。
於 2023 年 11 月住了 3 晚
Julie 於 2023年12月5日回覆
Thank you! Lovely to see the apartment worked for your needds. Hope Tromsø exceeded your expectations!

10/10 有夠讚

真實旅客

喜歡：整潔度和客房舒適度
Good stay in Tromsø.
Everything is excellent. The room is large. Location is excellent. Staffs are helpful. Good value for money.
於 2023 年 10 月住了 4 晚
Skaret by Vander 於 2023年11月5日回覆
Thank you for your wonderful review. You are welcome back.

10/10 有夠讚

Tarak

喜歡：整潔度和住宿環境和硬體
於 2024 年 5 月住了 7 晚
Smaila 於 2024年5月14日回覆
Thank you very much Tarak!

10/10 有夠讚

Marit Inger

喜歡：整潔度
於 2024 年 4 月住了 3 晚
Skaret by Vander 於 2024年5月5日回覆
Dear Marit, Thank you for your wonderful review. Have a wonderful day ahead!

8/10 不錯哦

Karen Marit Ragnhild

於 2024 年 4 月住了 3 晚
Skaret by Vander 於 2024年5月21日回覆
Thank you for the amazing review. We appreciate it! You are welcome back.

4/10 不太好

Michele

家庭旅遊
Lake of communication!!!! We arrived at the airport in Norway and still had not received the code to get in our room. Took a few international calls before we could finally get into the room!!! Unacceptable!!!!
於 2024 年 3 月住了 3 晚
Skaret by Vander 於 2024年4月16日回覆
Dear Michele, Thank you for your review. We are extremely sorry for the inconvenience. Hope to welcome you in the future.

8/10 不錯哦

Jasmine

情侶出遊
喜歡：設施服務和住宿環境和硬體
Nel complesso abbiamo trascorso la vacanza molto bene! Posizione strategica, personale gentile, camere carine e funzionali. Per noi italiani forse pecca un po' la pulizia, ma per gli standard europei è più che buono. Peccato per l'hot pot sotto che intasa i corridoi di odore di cibo, fortunatamente nella camera però non si sente nulla.
於 2024 年 3 月住了 4 晚
Smaila 於 2024年4月10日回覆
Thank you for your feedback Jasmine!Welcome back again anytime.

10/10 有夠讚

hadas

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location. Lovely flat with everything that we needed. Clean, quiet and comfortable.
於 2024 年 3 月住了 5 晚
Smaila 於 2024年4月10日回覆
Thank you so much for your feedback Hadas!Hope to welcome you back again sometime.

10/10 有夠讚

Kelly

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
We liked the location and found it easy to walk to the city center. The amenities were great. We loved all the space we had.
於 2024 年 3 月住了 3 晚
Smaila 於 2024年4月10日回覆
Thank you so much Kelly!Hope you got to experience the city to the fullest!Welcome back anytime.

10/10 有夠讚

Jean，Central

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Excelente ubicación y muy moderna!
於 2024 年 3 月住了 4 晚
Smaila 於 2024年4月10日回覆
Thank you very much Jean!

8/10 不錯哦

nancy

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2024 年 3 月住了 5 晚
Smaila 於 2024年4月10日回覆
Thank you very much Nancy!

10/10 有夠讚

Sonia

情侶出遊, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Really enjoyed staying here. Would recommend. Clean, well-appointed apartment with view out to Fjord as requested. Well situated in easy walking distance of city attractions, tour pick up locations, shops, bars & restaurants. Very quiet. Comfy bed, but very thin duvets had to put on more layers to go to bed!! Found electronic key on phone useful as easy late access by night door usefulon arrival & after tours, but restrictive as we both had to be together all the time. Would be useful if key facility could be made available to other guests sharing the apartment. Restaurant on ground floor but limited opening so didn't use.
於 2024 年 3 月住了 7 晚
Smaila 於 2024年3月20日回覆
Thank you so much for your review Sonia!We will look into the matter of the key on the app.Welcome back again!

10/10 有夠讚

Deborah

喜歡：整潔度、設施服務和住宿環境和硬體
Stayed in apt 505, the doorknob gets jammed from the inside. Making it hard to get out of the apt. Suggest replacing it with a new one. Overall my experience was great!
於 2024 年 3 月住了 4 晚
Smaila 於 2024年3月21日回覆
Thank you Deborah!Some apartments have a "don't disturb button" so maybe this was it, but we will ofcourse look into it!

10/10 有夠讚

Shawne

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
The bed was very uncomfortable. The location was great, it was nice and clean.
於 2024 年 3 月住了 5 晚
Smaila 於 2024年3月20日回覆
Thank you for your feedback Shawne!We are sorry to hear that about the bed, we will look into it. I hope it was not too inconvenient for you.Glad you enjoyed the location!

8/10 不錯哦

Derek

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Other than a few minor things it was a really good experience and the room was exactly what we needed.
於 2024 年 3 月住了 3 晚
Smaila 於 2024年3月20日回覆
Thank you so much for your feedback Derek.Welcome back again!

8/10 不錯哦

Kian Hwee

情侶出遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location. Small room, but good enough. All facilities in the room are working well. Will be really nice to have some basic condiments such as salt and pepper in the kitchen. The host was helpful to ensure we could check in via message & email. Apart from that there is not much information about the room and the stay. The contactless check in process and information about the stay could be improved.
於 2024 年 3 月住了 2 晚
Smaila 於 2024年3月20日回覆
Thank you so much for your review Kian, we appreciate you taking your time and writing it. We value your feedback and will work on improving this.

8/10 不錯哦

Adena

於 2024 年 3 月住了 1 晚
Smaila 於 2024年4月10日回覆
Thank you highly Adena!

10/10 有夠讚

MARIO

親子旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Sitio muy cercano para tomar todas las excursiones. Muy acogedor y silencioso.
於 2024 年 2 月住了 7 晚
Smaila 於 2024年3月20日回覆
Thank you so much Mario!Happy to hear this! Welcome back anytime!

4/10 不太好

Fred

情侶出遊
喜歡：住宿環境和硬體
Nice property. But there was no couch in living area. Communications were very poor. It is a no contact check in and I did not get my email that I needed to get information to check in.
於 2024 年 2 月住了 3 晚
Smaila 於 2024年3月20日回覆
Thank you so much for leaving a review Fred.We are very sorry, this seems like a slip up. Hope this was not too inconvenient and that we are able to welcome you back again someday!

10/10 有夠讚

Tea

家庭旅遊
喜歡：整潔度和客房舒適度
於 2024 年 2 月住了 2 晚
Smaila 於 2024年3月20日回覆
Thank you so much Tea,hope to welcome you back again!

8/10 不錯哦

annemarie

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 5 晚
Smaila 於 2024年3月20日回覆
Thank you so much for your review Annemarie,welcome back again!

8/10 不錯哦

William

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Smaila 於 2024年3月20日回覆
Thank you for your review William!We appreciate you.

10/10 有夠讚

Androulla

家庭旅遊
喜歡：整潔度和客房舒適度
Great experience!
Really good really good location. Walking distance to town centre. Do you have shops restaurants, sporting centres where you can hire sporting equipment, a lovely restaurant downstairs, which we thoroughly enjoyed overall really enjoyed it. Clean spacious. We are family of five and really enjoyed it.
於 2024 年 2 月住了 5 晚
Smaila 於 2024年3月20日回覆
Thank you so much for your great rating Androulla!We are very glad to hear that!Welcome back anytime!

10/10 有夠讚

Andy

喜歡：整潔度和客房舒適度
於 2024 年 2 月住了 3 晚
Smaila 於 2024年3月20日回覆
Thank you so much Andy!

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度和客房舒適度
於 2024 年 2 月住了 1 晚
Smaila 於 2024年3月20日回覆
Thank you so much!

4/10 不太好

Simona

團體旅遊
喜歡：整潔度
STAY AWAY! No front desk, unclear and difficult check in. You need to download an app on the spot, so better have an large internet package and speak English. Lobby full of stranded international and elderly tourist having trouble with all it. Lobby closes after 18:00 and you need to find your way trough some tunnels and stairs to your room. We had a problem with the water alarm and it took forever to contact someone over the phone and get help. Luggage storage has NO lock, everybody can just walk in and take whatever they want. And the kicker: we got an email, nobody is in your room but the fire inspector needs to get in so they just opened our room and helped them self. STAY AWAY!
於 2024 年 2 月住了 2 晚
Smaila 於 2024年3月20日回覆
Thank you so much for your review Simona,although the stay did not live up to your expecations, we do appreciate your honest feedback so we can use it to improve further.

10/10 有夠讚

真實旅客

團體旅遊
喜歡：整潔度和客房舒適度
Excelente
Incrível. Localização excelente, instalações perfeitas, cama confortável. Experiência sensacional.
於 2024 年 1 月住了 7 晚
Smaila 於 2024年3月20日回覆
Wow, thank you so much for the amazing feedback!Welcome back anytime.

10/10 有夠讚

Harald

於 2024 年 2 月住了 1 晚
Smaila 於 2024年3月20日回覆
Thank you so much!

10/10 有夠讚

Thiagarajah

喜歡：整潔度和住宿環境和硬體
於 2024 年 2 月住了 5 晚
Smaila 於 2024年3月20日回覆
Thank you so much!

10/10 有夠讚

Arve

商務旅客
喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 3 晚
Smaila 於 2024年3月20日回覆
Thank you so much!

8/10 不錯哦

Emily

喜歡：整潔度和設施服務
The room was fine but i did have struggles with the door, the mobile key didnt work and would unlock the gym and then when i did get a key the doors seal was coming off so you had to keep reseating it or it wpuldnt latch properly. Since this was on the second floor (the only one on the elevatorthat doesnt require a key) this also raised concerns about safety. Also the room wasnt ready for checkin over an hour after time was ready, and i did confim my arrival time in advance. The room was clean though and right in the city center bwhich was convenient.
於 2024 年 1 月住了 7 晚
Smaila 於 2024年3月20日回覆
Thank you so much for your feedback Emily,we are sorry for the inconvenience, check-in is normally something that is efficient and easy so we are sad to hear that this wasn't your experience. Furthermore, we value your feedback so we can look into this.

10/10 有夠讚

Nancy

家庭旅遊
喜歡：整潔度和客房舒適度
Norway vacation
I had a beautiful corner room with a window that opened a small amount, it was perfect since I am used to air conditioner. The place was clean and comfortable. Just ask for additional towels and sheets .
於 2024 年 1 月住了 7 晚
Smaila 於 2024年3月20日回覆
Thank you greatly for the best rating Nancy,we are very happy you liked the apartment. Welcome back anyday.

6/10 一般般

anniken

喜歡：整潔度和客房舒適度
Alt var fint. Bortsett fra telefon appen som skulle fungere som nøkkel. Dette fungerte ikke. heller ikke for en av betjeningen som skulle hjelpe. Vi måtte få nøkkelkort. Vi var der en hel uke. dette problemet var gjennom gående. Det sto gjester rundt om, hele tiden, og prøvde å få dette til å virke. Jeg bor gjerne der igjen. Men bare om jeg har muligheten til å komme i kontorets åpningstid. Eller kommer man Tydligvis ikke inn.
於 2024 年 1 月住了 7 晚
Thelma 於 2024年1月27日回覆
Dear Anniken Thank you for the review! We are happy to hear you are satisfied with the apartment!Your feedback is appreciated and will help us to improve.We will look into your feedback about the app internallyDespite the circumstances, we hope you choose to come back on your next visit in Oslo to get a better impression of us!Best RegardsThelma, Vander Apartments

6/10 一般般

Karen

喜歡：整潔度和客房舒適度
於 2024 年 1 月住了 1 晚
Thelma 於 2024年1月27日回覆
Dear Karen Thank you for the review! Your feedback is highly appreciated and will help us to improve. Hope you will stay with us another time.Best Regards Thelma, Bjørvika Apartments

10/10 有夠讚

FABIANA

於 2023 年 12 月住了 3 晚
Emma 於 2024年1月23日回覆
Dear Fabiana, Thank you for leaving your review! We highly appreciate it. Hopefully we will get to welcome you back soon. Best regards, Vander Apartments

10/10 有夠讚

Richard

喜歡：整潔度和客房舒適度
Fantastic stay
We had a fantastic stay, new years eve, northern lights tour in tromso. Vander was a great location and met all our needs
於 2023 年 12 月住了 6 晚
Emma 於 2024年1月23日回覆
Dear Richard, Thank you so much for your top-score rating! We appreciate it very much. Glad to see the location suited your needs, and that you got to experience the northern lights. You are most welcome back!Best regards, Vander Apartments

6/10 一般般

Sean

家庭旅遊
喜歡：客房舒適度
Decent for price, wouldn’t come back.
The communication is terrible. They’re not open after a certain time so we helped tons of people just get into the building that came in at night. They’re definitely needs to be someone there 24/7, you have to plan ahead if you want sheets or towels because there’s no one to get them past 6 or so (at least my experience). We had a pull out bed in our room but no extra sheets on them…. So how do you use it? Just sleep on a nasty mattress? We checked all the cabinets/drawers. Nothing. The dryer doesnt dry the clothes after 2 hours, useless. The restaurant on premise was absolutely disgusting. The grill doesnt get Near hot enough to cook the meat in a reasonable amount of time. Definitely not worth the price. Oh, also my app never worked. When I opened it it was just a grey screen. Most people’s app didn’t work that we talked to and helped. I’m also confused how I paid more for a room than someone in my group but I got a worse room, no windows to open, ac barely did anything (I realize that’s not a thing in Norway) but don’t have the option if it doesnt do Anything :). Beware of the rooms that look directly into a hallway lmao! No street view or anything… just a hallway, ours looked at the elevators. The point? I see none. The good: shower pressure, bathroom, kitchen area (minus microwave), refrigerator.
於 2024 年 1 月住了 7 晚
Thelma 於 2024年1月27日回覆
Dear SeanYou feedback is highly appreciated, and will help us improve.We have a 24/7 hours service. Avarn security has access to help any guest outside our opening hours.The app under some updates.We apologize if there was any difficulties under the stay. If you had contacted us, we would provied a selution with a keycard during your stay.Regarding your apartment, we will look into this internally.Best RegardsVander Apartments

8/10 不錯哦

Daniyah

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Emma 於 2024年1月23日回覆
Thank you for leaving your review, Daniyah! We highly appreciate it. Hopefully we will get to welcome you back soon. Best regards, Vander Apartments

10/10 有夠讚

christian

商務旅客
喜歡：整潔度和客房舒適度
Flott Rom
Veldig flott rom, bra utnyttet. rent å pent. generelt en veldig bra opplevelse
於 2024 年 1 月住了 4 晚
Emma 於 2024年1月23日回覆
Hei Christian, Tusen takk for at du deler din tilbakemelding, det setter vi stor pris på. Så hyggelig å lese at du hadde en fin opplevelse hos oss. Ønsker deg en riktig fin dag, og hjertelig velkommen tilbake! Varm hilsen, Vander Apartments

10/10 有夠讚

James

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Beautiful view of the mountain from room. Great location, within walking distance to restaurants & other attractions around the city.
於 2024 年 1 月住了 3 晚
Emma 於 2024年1月23日回覆
Dear James, Thank you kindly for taking the time to give us such a nice review. Glad to see that you were happy with our property. We hope to see you again soon! Best regards, Vander Apartments

10/10 有夠讚

Megan

家庭旅遊
喜歡：整潔度和客房舒適度
Very handy to town
Great location, close to the city centre. Walkable distance to bus stops, taxi ranks, grocery store and shopping centre. Was a bit small for a family of three. As soon as the fold out sofa is set up, there is only a few centimeters of space left between the end of the bed and the shelf below the tv. Very hard to navigate in the night if getting up to use the toilet. Main bedroom needs more lights. Can be a bit dull at night. Overall we were happy with our stay.
於 2024 年 1 月住了 5 晚
Emma 於 2024年1月23日回覆
Dear Megan,Thank you kindly for leaving your feedback! We highly appreciate it. Glad to see that you were happy with the location. We will take your notes into consideration. Hope you had a nice stay in Tromsø. Welcome back! Best regards, Vander Apartments

10/10 有夠讚

srinivas

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
於 2024 年 1 月住了 4 晚
Emma 於 2024年1月23日回覆
Thank you very much for your top-score rating, Srinivas! We appreciate it very much. You are most welcome back!Warm regards, Vander Apartments

8/10 不錯哦

Sally

喜歡：住宿環境和硬體
於 2024 年 1 月住了 6 晚
Emma 於 2024年1月23日回覆
Dear Sally, Thank you for leaving your review! We highly appreciate it. Hopefully we will get to welcome you back soon. Best regards, Vander Apartments

8/10 不錯哦

Anja

喜歡：整潔度和客房舒適度
Zentral, modern, aber Schlüsselsystem problematisc
Die Unterkunft ist sehr zentral und modern. Schwierig empfanden wir, dass es keine Keycards gab, sondern eine App als Schlüssel diente. Ist der Akku leer oder hat man nicht die neueste Software Version steht man nachts vor verschlossener Tür ohne jegliche Kontakt Möglichkeiten. Die Telefonservicezeit endet um 21 Uhr.
於 2023 年 12 月住了 4 晚
Emma 於 2024年1月23日回覆
Dear Anja, Thank you kindly for sharing your feedback with us! Glad to read that you were satisfied with the apartment. Regarding the key-solution, we do have an agreement with a security company that can help if you are not able to open the door after office hours. Hopefully we get to welcoming you back soon! Best regards, Vander Apartments

6/10 一般般

David

家庭旅遊
喜歡：整潔度和客房舒適度
Oasis Hot Pot Restaurant messes up entire building
Overall service is good. However, the restaurant on the first floor Oasis Hot Pot makes strong smell in the entire building.
於 2023 年 12 月住了 4 晚
Emma 於 2024年1月23日回覆
Dear David, Thank you kindly for sharing your feedback and rating with us. We highly appreciate this. We will follow up on your note regarding the food smell with the restaurant.Wish you a wonderful day! Best regards, Vander Apartments

10/10 有夠讚

Paméla

喜歡：整潔度、設施服務和住宿環境和硬體
於 2023 年 12 月住了 6 晚
Emma 於 2024年1月23日回覆
Dear Pamela, Thank you for the great rating! We are so happy to see that you enjoyed the stay at our property. Wish you a good day! Warm regards, Vander Apartments

10/10 有夠讚

XIAOYING

喜歡：整潔度和住宿環境和硬體
於 2023 年 12 月住了 3 晚
Emma 於 2024年1月23日回覆
Dear Xiaoying, Thank you for leaving your review! We highly appreciate it. Hopefully we will get to welcome you back soon. Best regards, Vander Apartments

10/10 有夠讚

PATRICIA T

喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 6 晚
Emma 於 2024年1月23日回覆
Dear Patricia,Thank you very much for your top-score rating! We appreciate it very much. You are most welcome back!Best regards, Vander Apartments

8/10 不錯哦

Ward

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Centraal gelegen schoon apartement. Prettig verblijf.
於 2023 年 12 月住了 3 晚
Best Regards, Bjørvika Apartments 於 2023年12月18日回覆
Thank you for your amazing review. Glad to know that you liked our apartment. You are welcome back.