The Oaks Townsville Metropole Hotel overlooks the ocean and offers multiple ways to unwind: gym, arcade, bistro with ocean views. Enjoy free self-parking, an outdoor pool, and helpful staff.
Located near the beach, Oaks Townsville Hotel is in South Townsville, a neighborhood in Townsville. The area's natural beauty can be seen at Castle Hill and Queens Gardens, while Maritime Museum of Townsville and Perc Tucker Regional Gallery are cultural highlights. Check out an event or a game at Reid Park Street Circuit, and consider making time for Cultural Centre Townsville, a top attraction not to be missed. Discover the area's water adventures with kayaking, scuba diving, and snorkeling nearby, or enjoy the great outdoors with skydiving. Visit our Townsville travel guide
This smoke-free aparthotel features an outdoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities. Each apartment provides a kitchenette with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests will appreciate conveniences like a washer/dryer and an electric kettle, while a TV with cable channels and a DVD player provide a bit of entertainment.
Oaks Townsville Hotel offers 104 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Televisions come with cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Available in the apartment: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Free self parking on site
Wheelchair-accessible parking available
Family friendly
Crib: AUD 20 per night
Kitchenette
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Microwave
Refrigerator
Stovetop
Dining
A restaurant
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
DVD player
TV with cable channels
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry detergent
Laundry facilities
Washer/dryer
Work spaces
Desk
Meeting room
Comfort
Air conditioning
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoking not allowed
Services and conveniences
Daily housekeeping
Iron/ironing board
Limited-hour front desk
Luggage storage
Phone
Tour and ticket assistance
Things to do
Arcade/game room
Gym
Boat tours nearby
Golfing nearby
Kayaking nearby
Sailing nearby
Scuba diving nearby
Skydiving nearby
Snorkeling nearby
Water skiing nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
104 units
11 floors
Built in 2008
Double-glazed windows
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 percent for credit card payments
The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 20.0 per night
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: AUD 100 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Crib (infant bed) fee: AUD 20.0 per night
Credit card charges are subject to a surcharge of 1.5 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
National rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Property is also known as
Oaks M
Oaks M Palmer
Oaks M Palmer Hotel
Oaks M Palmer Hotel South Townsville
Oaks M Palmer South Townsville
Oaks M Palmer Apartment South Townsville
Oaks M Palmer Apartment
Oaks Metropole Hotel South Townsville
Oaks Metropole South Townsville
Oaks Metropole
Oaks Metropole Townsville
Oaks Metropole Hotel
Oaks Townsville Metropole
Oaks Townsville Metropole Hotel Aparthotel
Oaks Townsville Metropole Hotel South Townsville
Oaks Townsville Metropole Hotel Aparthotel South Townsville
Frequently asked questions
Does Oaks Townsville Hotel have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at Oaks Townsville Hotel?
As of 2026/3/6, prices found for a 1-night stay for 2 adults at Oaks Townsville Hotel on 2026/3/8 start from NT$4,423, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Oaks Townsville Hotel pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at Oaks Townsville Hotel?
Check-in start time: 2:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.
What time is check-out at Oaks Townsville Hotel?
Check-out is at 10 AM.
Where is Oaks Townsville Hotel located?
Located in South Townsville, this luxury aparthotel is within a 15-minute walk of Maritime Museum of Townsville and Perc Tucker Regional Gallery. Museum of Tropical Queensland and Cultural Centre Townsville are also within 1 mi (2 km). Townsville Station is 30 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Oaks Townsville Hotel Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.0
Location
8.6
Staff & service
8.6
Property conditions & facilities
Rating 10 - Excellent. 823 out of 1575 reviews
10 - Excellent
823
Rating 8 - Good. 538 out of 1575 reviews
8 - Good
538
Rating 6 - Okay. 134 out of 1575 reviews
6 - Okay
134
Rating 4 - Poor. 53 out of 1575 reviews
4 - Poor
53
Rating 2 - Terrible. 27 out of 1575 reviews
2 - Terrible
27
Reviews
10/10 Excellent
Brett
2025/12/31
Liked: Cleanliness, amenities, property conditions & facilities, communication
As always great stay. Clean room. Great staff.
Brett
Stayed 1 night in Dec 2025
8/10 Good
Darren
2025/11/29
Liked: Cleanliness, amenities, communication
Very comfortable and spacious room. Quiet away from the hustle of main restaurants and shops, but a short 5 to 10 minute walk to them. Nice pool and great service.
Darren
Stayed 1 night in Nov 2025
10/10 Excellent
Jessica
2025/9/29
Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and comfortable, allocated top level - wonderful views, friendly and helpful reception staff
Jessica
Stayed 1 night in Sep 2025
8/10 Good
Michael
2025/10/9
Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel is well positioned and quiet. Rooms are spacious enough for two and have everything we needed. Staff were friendly and helpful. There’s plenty of dining options nearby. We’d stay here again.
Michael
Stayed 2 nights in Oct 2025
6/10 Okay
Matthew
2025/9/2
Liked: Cleanliness, property conditions & facilities, communication
Liked: Cleanliness, amenities, property conditions & facilities, communication
Comfortable, Quite and great location
Kirsten
Stayed 1 night in Apr 2025
8/10 Good
Suzanne
2025/9/22
Liked: Cleanliness, amenities, property conditions & facilities, communication
Pool definitely was lacking in atmosphere, was just tucked in a corner. Quiet but no atmosphere. Facilities in the room great and staff very obliging. It was a great place to stay and the hotel below a bonus. Location great. Enjoyed our 7 night stay.
Suzanne
Stayed 7 nights in Sep 2025
8/10 Good
Susan
2025/9/14
Liked: Amenities, property conditions & facilities, communication
Comfortable friendly
Susan
Stayed 1 night in Sep 2025
8/10 Good
Beth
2025/9/14
Liked: Cleanliness, property conditions & facilities, communication
a good stay with many amenities...pleasantly surprised @ no. of whitegoods in the room. clean & presentable.
Beth
Stayed 1 night in Sep 2025
8/10 Good
Lauren
2025/11/3
Liked: Cleanliness, communication
The room was great, and the staff was wonderful. The internet was not working well at all. It was difficult to connect, and then when we did, it would constantly buffer or kick us off.
Lauren
Stayed 1 night in Oct 2025
8/10 Good
Darren
2025/11/15
Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
Room was clean and tidy. Staff were pleasant.
Thought the area was average until we went out Friday night and found it was the place to be. Great spot.
Toilet flush button got jammed a couple of times but okay.
Please could someone get low fat milk; my wife says most people drink it now. Long life is pretty awful but tolerable (just) for an overnighter but anything longer…..
The ice tray was broken in half in Room 804A, so should be replaced. Probably for about $3.
Darren
Stayed 2 nights in Nov 2025
10/10 Excellent
Paul
2024/12/1
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location near lots of great restaurants and an easy walk to the city and Country Bank Stadium
The room i had was excellent it had everything you needed in it inwould stay there again i would love a river view next time i had the view of the car park which was boring but the room was lovely.
Olivia
Stayed 2 nights in Apr 2025
10/10 Excellent
Darren
2024/6/20
Very comfortable and walkable distance to restaurants and shops!
Darren
Stayed 2 nights in Jun 2024
10/10 Excellent
Robin
2025/4/13
Liked: Cleanliness, room comfort, communication
Great location and good value for money.
Really friendly and helpful staff from both receptionists and woman who serviced the room. Great location in Townsville and food at Metropole also good. Decided to extend for an extra night as so good. Great value for money
Robin
Stayed 1 night in Apr 2025
10/10 Excellent
Kara
2024/9/21
Liked: Cleanliness, amenities, property conditions & facilities, communication
The deluxe rooms were very pleasing for our accommodation
Kara
Stayed 1 night in Sep 2024
10/10 Excellent
David
2023/8/23
Liked: Cleanliness, amenities, property conditions & facilities, communication
Hreat locatiom, friendly staff
David
Stayed 10 nights in Jul 2023
10/10 Excellent
Grant
2024/8/6
Liked: Cleanliness, property conditions & facilities, communication
When staying in Townsville I always try to stay here. Just like and the staff are friendly as well.
Grant
Stayed 1 night in Aug 2024
10/10 Excellent
Kerrie
2024/5/5
Liked: Cleanliness, amenities, property conditions & facilities, communication
Close to the stadium and restaurants all walkable.
Kerrie
Stayed 1 night in May 2024
10/10 Excellent
Monica
2024/11/14
Liked: Cleanliness
Comfortable bed.
Monica
Stayed 1 night in Nov 2024
8/10 Good
Barbara
2024/6/28
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. Hotel attached. Close dining options.
Barbara
Stayed 4 nights in Jun 2024
10/10 Excellent
Adam
2024/3/10
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay, close to shops and eats. Clean modern rooms.
Adam
Stayed 1 night in Feb 2024
10/10 Excellent
Sandra
2025/4/2
Liked: Cleanliness, room comfort, communication
Perfect Room!
Amazing place. Everything we needed was in the room. Especially appreciated the washer & dryer, even supplied a detergent packet. Wow!
Sandra
Stayed 1 night in Mar 2025
10/10 Excellent
Verified traveler
2024/10/25
Liked: Cleanliness, room comfort, communication
Return stay.
Very clean and comfortable room with all amenities.