"Me and my partner stayed for his birthday and had a nice time,, but I’d be weary if you have additional needs.
When we went to eat in the bar for dinner there was a live band playing. I have multiple disabilities that affect my sensory processing (autism, adhd and dcd) and I was unable to go in the restaurant or bar with my ear defenders because of the noise. My partner even said he found it too loud - you could hear it in the corridors! This was only one day but the staff let me know it’s every Wednesday and Friday so that is something to keep in mind when booking if you struggle. We ordered room service instead which was handy but the £8 fee for delivery was frustrating because I’m not able to help being sensitive to noise and I couldn’t find any information online and I feel it is helpful to let customers know before hand.
We also had multiple questionable stains on the sides of the chairs and one lightbulb was hanging out of the light fixture above the bed, we notified reception and was told someone would be sent down shortly due to it being a safety hazard, but no one came. This left me on edge for the whole two days as I was expecting someone to arrive any minute.
The amenities were lovely and we had a good time overall and would stay again,, just not on a Wednesday or Friday."
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