Four Points Flex By Sheraton Tokyo Ueno

Hotel with a 24-hour front desk, 7-minute walk to Ueno Park

Choose dates to view prices

Where to?

Dates

November 2025

1

December 2025

In-room safe, desk, soundproofing, iron/ironing board

Ueno Hotel offers a comfortable stay in central Tokyo, steps from Sensoji Temple and Ueno Park. Guests enjoy practical amenities like in-room WiFi, professional dry cleaning, and 24/7 luggage storage at the front desk.

Very good

Popular amenities

Breakfast available
Housekeeping
24/7 front desk
Laundry
Air conditioning
Free WiFi

NT$3,074 total

Nov 3 - Nov 4

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Standard Twin Room

Sleeps 2

New Twin Room

Sleeps 2

Queen Room

Sleeps 2

Room, 1 Double Bed

Very good

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

TV

Hair dryer

Bidet

Private bathroom

Sleeps 2
1 Double Bed

Room, 2 Twin Beds

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

TV

Hair dryer

Bidet

Private bathroom

Sleeps 2
2 Twin Beds

Room, 1 Double Bed

Highlights

Soundproofed

Air conditioning

Heating

Refrigerator

TV

Hair dryer

Bidet

Private bathroom

Sleeps 2
1 Double Bed

Double Room

Sleeps 2

Double Room, Accessible

Sleeps 2

Double Room On High Floors

Sleeps 2

Twin Room

Sleeps 2

About the neighborhood

7-12-9 Ueno, Taito-ku, Tokyo, Tokyo-to, 110-0005

What's nearby

Ueno Park - 6 min walk - 0.5 km
Ueno Zoo - 10 min walk - 0.9 km
Sensoji Temple - 17 min walk - 1.5 km
Tokyo Dome - 7 min drive - 4.4 km
Tokyo Skytree - 9 min drive - 4.0 km

Getting around

Iriya Station - 7 min walk
Uguisudani Station - 8 min walk
Haneda Airport (HND) - 32 min drive

Restaurants

‪晴々飯店 - ‬3 min walk
‪ASHURA BAR - ‬2 min walk
‪東京油そば伝承館陣矢上野の陣 - ‬2 min walk
‪24会館上野店 - ‬3 min walk
‪元長 - ‬4 min walk

About this property

Four Points Flex By Sheraton Tokyo Ueno

Hotel near Ueno Park

Close to Ueno Zoo and Sensoji Temple, Four Points Flex By Sheraton Tokyo Ueno provides amenities like dry cleaning/laundry services. Guests can connect to free in-room WiFi.

Other perks include:

Continental breakfast (surcharge), luggage storage, and smoke-free premises
A vending machine, an elevator, and a 24-hour front desk
A front-desk safe
Guest reviews speak highly of the helpful staff

Room features

All 201 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.

Other conveniences in all rooms include:

Bathrooms with showers and toilets with electronic bidets
Refrigerators, heating, and daily housekeeping

Similar properties

Free WiFi
Restaurant
Air conditioning
Breakfast available

NT$2,036 total

Nov 3 - Nov 4

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

Daily continental breakfast available 7:00 AM to 9:30 AM for a fee: JPY 1,000 per person

Family friendly

In-room refrigerator
Laundry facilities
Soundproofed rooms

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
Wheelchair accessibility

More

Smoking not allowed

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bidet
Free toiletries
Hair dryer
Private bathroom
Shower
Slippers
Towels provided

Entertainment

TV

Food and drink

Refrigerator

More

Air conditioning
Desk
Heating
Iron/ironing board on request
Safe
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

Fee for continental breakfast: approximately JPY 1000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Hotel Ueno

Ueno Hotel

Ueno Hotel Tokyo, Japan

Ueno Hotel Tokyo

Ueno Hotel Hotel

Ueno Hotel Tokyo

Ueno Hotel Hotel Tokyo

Frequently asked questions

Is Four Points Flex By Sheraton Tokyo Ueno pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Four Points Flex By Sheraton Tokyo Ueno?

As of 2025/11/1, prices found for a 1-night stay for 2 adults at Four Points Flex By Sheraton Tokyo Ueno on 2025/11/3 start from NT$2,795, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Four Points Flex By Sheraton Tokyo Ueno?

This property doesn't offer parking.

What time is check-in at Four Points Flex By Sheraton Tokyo Ueno?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Four Points Flex By Sheraton Tokyo Ueno?

Check-out is at 11 AM.

Where is Four Points Flex By Sheraton Tokyo Ueno located?

Located in Ueno, this hotel is within a 15-minute walk of Ueno Park and Ueno Zoo. Sensoji Temple and Tokyo Skytree are also within 3 mi (5 km). Iriya Station is 7 minutes by foot and Inaricho Station is 10 minutes.

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Four Points Flex By Sheraton Tokyo Ueno Reviews

8.0

Very Good

8.2

Cleanliness

8.0

Location

8.2

Staff & service

7.8

Eco-friendliness

7.6

Property conditions & facilities

10/10 Excellent

Alec

2025/3/26

Liked: Cleanliness, staff & service, property conditions & facilities

clean and cozy and cheap!

Stayed 9 nights in Mar 2025

10/10 Excellent

Travis

2023/5/28

Liked: Cleanliness, staff & service, property conditions & facilities

Very good budget friendly hotel, in central location.

Stayed 4 nights in May 2023

10/10 Excellent

Sebastian

2024/12/24

Liked: Staff & service, property conditions & facilities, room comfort

Comfortable stay in Ueno

Great hotel with friendly efficient staff. Within walking distance of Ueno station and the convenience shop across the road was convenient!!

Stayed 7 nights in Dec 2024

6/10 Okay

Yue Kan

2024/7/28

Liked: Cleanliness, staff & service, property conditions & facilities

Friendly for a short stay.

Stayed 3 nights in Jul 2024

10/10 Excellent

Yu Chuan

2024/3/16

Liked: Cleanliness, staff & service, property conditions & facilities

Close Ueno Station, very convenient for transportation.

Stayed 4 nights in Mar 2024

8/10 Good

Cody

2025/3/21

Liked: Cleanliness, staff & service, property conditions & facilities

Ueno Hotel wasnabout a 10 min. Walk to Ueno station, along the way are some good spots to eat like Yoshinoya, and convince store for snacks and Bento Box. The staff was friendly, helpful and spoke english well. I walked around at night and early mornings, even hit some side road and back road and felt safe the whole time.

Stayed 3 nights in Mar 2025

8/10 Good

YI-SHENG

2025/2/21

Liked: Staff & service, amenities, property conditions & facilities

Floor is dusty and the room space is very tight; otherwise, good for its price.

Stayed 1 night in Feb 2025

8/10 Good

NIall

2024/10/30

Liked: Cleanliness, staff & service

Just right for day sightseeing base

Perfect for what I needed-just a room to sleep in between sightseeing adventures. Staff very friendly and accommodating-left my luggage for a few hours both before checking in and checking out and retrieved an item I had left in room safe. If I was back in Ueno it would probably be my first choice for convenience and familiarity

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

2025/3/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff and prime location!

My sister and I stayed at Ueno Hotel for 10 days—the staff was extremely friendly and helpful and I had no problem speaking with them in English. The room itself is on the smaller side but we could fit a carry on and two checked in bags in our room with enough space to spare for walking around. One thing that did catch us off guard is that the hallways are open-air, a bit different from hotels in the US but it was not a problem for us. The location is also super prime as it’s close to the station and the park, will definitely be booking a stay here again if I come back to Japan!

Stayed 8 nights in Mar 2025

10/10 Excellent

Francisco Javier Tapia

2023/8/11

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good place to stay. Bathrooms are clean and good. Around 7 minute walk from Iriya Exit at Ueno station. Easily accessible from anywhere and easy to go to everywhere in Tokyo.

Stayed 8 nights in Aug 2023

10/10 Excellent

Mitra

2024/11/26

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The location of this property is great! It’s close to the train station as well as lawson, family mart, and 7/11. The staff are very kind and helpful. The room itself is pretty small but that was to be expected and can’t be helped. It was also slightly dusty but that wasn’t really a problem for me. I’ll definitely be staying here again!

Stayed 13 nights in Nov 2024

10/10 Excellent

Jeffery

2024/8/13

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ueno hotel has really good staff both at the front on the back of house. They hotel is close to Ueno station and has ample convenience stores nearby. The room is small by western standards but is very clean and usable. I would stay with them again

Stayed 8 nights in Aug 2024

6/10 Okay

David

2024/6/5

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Bedroom was pretty small but probably appropriate for Japan. Bed and water pressure of shower were great. Desk clerk was very efficient.

Stayed 4 nights in Jun 2024

4/10 Poor

Phong

2025/4/27

No comments

Stayed 1 night in Apr 2025

10/10 Excellent

tania

2024/4/12

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Budget friendly hotel close to Ueno station, no complaints. We shipped our luggage here and it arrived on time and the hotel held our luggage until we arrived. They also held our luggage after check out since our flight wasn’t until 5pm and checkout was at 11am.

Stayed 1 night in Apr 2024

8/10 Good

Renee

2023/9/29

Liked: Cleanliness, staff & service, property conditions & facilities

Clean room with everything you need. Convenient as it was about 10min walk from JR Ueno station.

Stayed 2 nights in Sep 2023

6/10 Okay

Lukas

2024/9/15

Disliked: Cleanliness, property conditions & facilities

Very basic. More like a Hostel than a Hotel

Stayed 1 night in Sep 2024

10/10 Excellent

Susan

2024/6/10

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This place is very close to a major training station (Ueno) and it is very convenient. We even took a direct training from the airport to this hotel without any problem. The breakfast is also very nice. My son loves the breakfast very much! I saw they have washer and dryer on site though we did not use it.

Stayed 3 nights in May 2024

6/10 Okay

Pete

2024/9/17

Small room.

Stayed 1 night in Aug 2024

6/10 Okay

Matthew

2024/5/28

Served its purpose

It was okay. Was affordable and did the job.

Stayed 5 nights in May 2024

4/10 Poor

Raymond

2025/3/14

Liked: Amenities

Disliked: Staff & service

Staff wasn’t so helpful

Stayed 4 nights in Feb 2025

8/10 Good

Weng Fatt

2022/11/18

Liked: Staff & service

Stayed 5 nights. Got 2 bottled water on the 3rd day. Requested cleaning twice only for the entire stay. Breakfast is a challenge for our 3 year old kid. Good thing they have free coffee 24/7 at the lobby.

Stayed 3 nights in Nov 2022

2/10 Terrible

Chi Hui

2024/9/16

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Payment is more expensive, but conditions are not good, room is too small and not very comfortable and clean

Stayed 4 nights in Sep 2024

8/10 Good

Sergio

2024/10/24

Liked: Cleanliness, property conditions & facilities

Old-school

This is an interesting building with an inner open-air courtyard that all rooms connect to. It's well located, although still quite a walk to Ueno Station, or the Ueno shopping and restaurant area. It was clean and tidy, but also had the smallest of all the rooms that we stayed in while in Japan! No real room to maneuver or work with two suitcases. You also had to come down to the lobby to get fresh towels or garbage bags

Stayed 5 nights in Oct 2024

4/10 Poor

Caitlin

2024/4/29

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

Staff was friendly and nice and well you get what you paid for I only needs it for a night. Close to Ueno zoo/park I felt the area was a bit unsafe. And it was very noisy. Room was very tiny. Not enough outlets for electronics. Barely room for a lot of luggage. It was like an office space converted into a hotel room. Again good for a night but if you have a large family and lots of luggage I wouldn't recommend it.

Stayed 1 night in Apr 2024