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Hotel East 21 Tokyo

4.0 star property
Hotel with 4 restaurants, near Kiyosumi Garden

Choose dates to view prices

Photo gallery for Hotel East 21 Tokyo

Indoor pool, seasonal outdoor pool
Lounge
Lobby
Interior entrance
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Pool
  • Parking available
  • Housekeeping
The current price is NT$2,366
NT$2,863 total
Sep 7 - Sep 8

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for [Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room (with 1 Extra bed and 1 Sofa Bed)

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 371 sq ft
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Single Room

9.4 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 215 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Non-Smoking] Double Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 290 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Wide Single (19.5spm/ For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Wide Single (19.5spm/ For 2 People)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 210 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Business Single (15sqm/ For 2 People), 1 single bed

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 161 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Suite (City View)

[Non-Smoking] Suite (City View) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Suite (City View)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Shower/tub combination
Private bathroom
  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 4 People)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Down duvet
Shower/tub combination
Private bathroom
  • 581 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 4 Twin Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (with 1 Extra bed + 1 Sofa bed)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 452 sq ft
  • Sleeps 6
  • 3 Twin Beds and 1 Twin Sofa Bed

View all photos for [Non-Smoking] Concept Room (Tokyo Skytree View)

[Non-Smoking] Concept Room (Tokyo Skytree View) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Concept Room (Tokyo Skytree View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 452 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Double Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Double Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 371 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for [Non-Smoking] Business Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Business Single Room

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for [Non-Smoking] Wide Single Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Wide Single Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 210 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for [Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room (For 2 People) (Available Only 1 room on the same floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room (Single Use) (Available Only 1 room on the same floor)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Superior Twin Room with Extra Bed (Available Only 1 room on the same floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 333 sq ft
  • Sleeps 5
  • 3 Twin Beds

View all photos for [Non-Smoking] Standard Twin Room (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Twin Room (Single Use)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for [Non-Smoking] Twin Room

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Twin Room

8.4 out of 10
Very good
(15 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • 290 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 2 People)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Futons

View all photos for [Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Japanese Style Room (54sqm) (For 3 People)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 3
  • 3 Twin Futons

View all photos for [Non-Smoking] Deluxe Family Twin Room (For 2 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room (For 2 People)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Double Room (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Double Room (Single Use)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 1
  • 1 Twin Bed

View all photos for [Non-Smoking] Deluxe Twin Room (For 2 People)

[Non-Smoking] Deluxe Twin Room (For 2 People) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room (For 2 People)

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Twin Room with Extra bed (For 3 People)

8.4 out of 10
Very good
(17 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • 290 sq ft
  • Sleeps 5
  • 2 Twin Beds

View all photos for [Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People) | Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Twin Room with Extra Bed (For 3 People)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for [Non-Smoking] Standard Double (Single Use)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Standard Double (Single Use)

Highlights

Air conditioning
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

Down comforters, desk, blackout drapes, iron/ironing board

[Non-Smoking] Deluxe Family Twin Room with Extra bed (For 3 People)

Highlights

Air conditioning
Free rollaway/extra beds
Refrigerator
TV
Down duvet
Blackout drapes/curtains
Shower/tub combination
Private bathroom
  • Sleeps 5
  • 2 Twin Beds

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About the neighborhood

Map
6-3-3 Toyo, Koto-ku, Tokyo, Tokyo-to, 135-0016

What's nearby

  • Tokyo Skytree - 5 min drive - 4.5 km
  • Sensoji Temple - 6 min drive - 5.5 km
  • KidZania Tokyo - 8 min drive - 4.4 km
  • Tokyo Dome - 8 min drive - 8.7 km
  • Tokyo Disneyland® - 10 min drive - 9.7 km

Getting around

  • Kinshicho Station - 3 min drive
  • Toyocho Station - 7 min walk
  • Haneda Airport (HND) - 27 min drive

Restaurants

  • ‪カフェ・ベローチェ - ‬1 min walk
  • ‪サイゼリヤ - ‬1 min walk
  • ‪カクテルラウンジ パノラマ - ‬2 min walk
  • ‪すき家 - ‬5 min walk
  • ‪Dining Cafe HARU - ‬2 min walk

About this property

Hotel East 21 Tokyo

Upscale hotel near KidZania Tokyo
Located close to Kiyosumi Garden and Tokyo Skytree, Hotel East 21 Tokyo provides shopping on site, a coffee shop/cafe, and laundry facilities. For some rest and relaxation, visit the sauna. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and French cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar.
You'll also enjoy perks such as:
  • A seasonal outdoor pool and an indoor pool
  • Buffet breakfast (surcharge), free train station drop-off, and self parking (surcharge)
  • A 24-hour front desk, wedding services, and concierge services
  • A front-desk safe, a banquet hall, and a porter/bellhop
  • Guest reviews speak highly of the breakfast and helpful staff
Room features
All 394 rooms feature comforts such as air conditioning, in addition to amenities like free WiFi. Guest reviews highly rate the clean rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/tub combinations
  • Refrigerators, electric kettles, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 4:00 PM at scheduled times
  • Free train station drop-off shuttle from 7:00 AM to noon
  • Train station shuttle at scheduled times
  • Self parking on site (JPY 1,500 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 3,630 for adults and JPY 1,500 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Brasserie Harmony
  • Kiba Teppanyaki
  • Sazanka
  • Toen
  • Un Bakery Shop

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 21 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children ages 0-3 are not permitted in the seasonal outdoor pool. Access to the night pool is available for guests ages 16 and older only.
This property offers airport shuttle pickup and drop off service from Haneda and Narita Airport.
Check-in times vary by room type. Guests booked in room types indicating 9 PM check-in should arrive at that time.
Meals are not included in the room rate for children ages 6 and younger included in the reservation.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child per adult, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 3630 for adults and JPY 1500 for children
  • Airport shuttle fee: JPY 1200 per person (one-way)
  • Airport shuttle fee per child: JPY 600 (one-way), (from 6 to 12 years old)
  • Self parking fee: JPY 1500 per night (in/out privileges)
  • Facilities fee: JPY 10000 per person and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Children aged 3 and under are not permitted in the seasonal outdoor pool.
The seasonal outdoor pool is open from 10 AM-5 PM (last entry by 4 PM), July 19 - August 31, 2025, and 1-5 PM (last entry by 4 PM), September 1-30, 2025. The seasonal outdoor pool is open only to guests aged 16 and older from 6-10 PM (last entry by 9 PM), June 28-September 30, 2025.
Health club facilities (indoor pool, fitness center, sauna, spa tub) are available only to members (surcharge; must be age 18 or older). Guests who wish to access these facilities must pay an initial health club member fee as well as the yearly membership fee. Non-members are not permitted to use the health club facilities.

We should mention

The seasonal pool will be open from July to September
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

East 21 Tokyo
Hotel East 21 Tokyo
Tokyo East 21
Tokyo East 21 Hotel
Hotel East 21
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
Hotel East 21 Tokyo Hotel
Hotel East 21 Tokyo Tokyo
Hotel East 21 Tokyo Hotel Tokyo

Frequently asked questions

Does Hotel East 21 Tokyo have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool.

How much does it cost to stay at Hotel East 21 Tokyo?

As of 2025/8/19, prices found for a 1-night stay for 2 adults at Hotel East 21 Tokyo on 2025/9/7 start from NT$2,366, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel East 21 Tokyo pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel East 21 Tokyo?

Self parking is available for JPY 1500 per night.

What time is check-in at Hotel East 21 Tokyo?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Hotel East 21 Tokyo?

Check-out is at 11 AM.

Does Hotel East 21 Tokyo provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 8:00 AM–4:00 PM at scheduled times. A fee of JPY 1200 per person applies.

Where is Hotel East 21 Tokyo located?

Located in Koto, this hotel is within 3 mi (5 km) of Kiyosumi Garden, KidZania Tokyo, and Tokyo Skytree. Sensoji Temple and Tokyo Imperial Palace are also within 6 mi (10 km). Toyocho Station is 7 minutes by foot and Kiba Station is 14 minutes.

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Hotel East 21 Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 606 out of 1002 reviews
Rating 8 - Good. 285 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 9 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was great, and the room was clean and overall it was nice
Stayed 4 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in good location with very helpful staff. Really nice rooms. Good transport links for exploring the city. Really nice neighbourhood with some great restaurants. Close to a 7-Eleven. Also has a convenient Disney transfer coach for guests.
Stayed 5 nights in Jul 2025

8/10 Good

Takuma

Liked: Cleanliness, amenities, property conditions & facilities
I love a huge and elegant pool, also, indoor pool, gym.
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful overnight stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
it is a great hotel with great staff.
Stayed 3 nights in Apr 2025

4/10 Poor

Roberta

Disliked: Cleanliness
Defined outdated hotel. Both room and hotel. Pool is nice but also could use some cosmetic retouch. Note that there is a fee for outdoor pool of 6000 per person and a separate fee for indoor facilities. Expedia wrongly advertise 2000 yen per person all facilities so the property honored that for us, but if I had to pay the real amount asked it won't be worth a stay. All in all will never go there again:)
Stayed 3 nights in Aug 2025

10/10 Excellent

Ian

Extremely nice ho
Stayed 13 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area
Stayed 3 nights in Apr 2025

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, lovely staff, food & drinks brilliant quality and all round a great hotel, thank you
Stayed 2 nights in Apr 2025

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is surprising to learn after the booking that pool is only available for an extra charge of more than 30 EUR.
Stayed 2 nights in Jul 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Was a little out of the way, but there were plenty of food options around ! The staff was friendly
Stayed 3 nights in May 2025

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Nice spacious rooms. Quiet location. Free bus service to and from Disney.
Stayed 2 nights in May 2025

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms and nearby laundry mat
Stayed 5 nights in Apr 2025

10/10 Excellent

Yukari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is a bit old but the room is spacious, staff super helpful, and coffee shop, restaurant and grocery store are right downstairs. Really enjoyed our stay there and I’d definitely come back.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is great. Many restaurants and Family Marts close by. Subway 7 minutes walking.
Stayed 6 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
I had a fantastic stay at Hotel East 21. Would definitely stay here again.
Stayed 8 nights in Jan 2025

2/10 Terrible

kamila

Liked: Cleanliness
Disliked: Amenities
Expedia should inform there guest that the swimming pool charges guest 20,000 yen per person from 1pm to 5pm only. What a rip off. Expedia should be aware of this and but on their website that a surcharge to use pool applies.
Stayed 3 nights in Jun 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet and conveniently located.
Stayed 4 nights in Feb 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful facility
Stayed 3 nights in Mar 2025

10/10 Excellent

Gabriela R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service
Stayed 21 nights in May 2025

10/10 Excellent

suya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel occupied big area!
Stayed 1 night in Dec 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, comfortable, great pool, great view

Comfortable room, great service. The 25m pool and spa are amazing. (There is an extra fee for the pool spa: 2000 yen, but you can get a free membership that allows use for 800 yet before 10AM or after 6PM.) The quiet neighbourhood in Koto-ku is a nice break from the busy-ness of Tokyo but it's a 10-minute walk to the metro, so a trip to tourist sites takes 30+ minutes. Restaurant options in the neighbourhood could be better. My room had a perfect view of Tokyo Skytree.
Stayed 4 nights in Apr 2025

10/10 Excellent

christopher vincent

Liked: Amenities
Loved every second of our stay thank you
Stayed 9 nights in Oct 2024

8/10 Good

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we had an issue with the iron board not being clean and it stained our clothes unfortunately, but that was our only complaint.
Stayed 2 nights in Apr 2025