托庫門出租度假屋

「Avenida Belboa is LOUD. The apartment is lound but you hear traffic up and down all night. The apt was ok. Stove didn’t work, microwave blew out and was not replaced and the water in the shower didn’t get hot. I find the communication could have been better. Response times were a bit slow. I would not stay there again - it’s just too noisy for me and there really is nothing in the area to see. A few restaurants at but that’s it.」

「Bueno 」

「Except for that it was delayed for me to pick up my key, everything is fine.」

「Very disappointing experience, especially with the incorrect room assignment. We arrived at night and were given a room assignment. Security informed us that the room had no access code, so we contacted the host. I was then told that the room we had booked had actually been assigned to someone else. Despite knowing this, the host still sent us to the room. We went upstairs only to find the door locked with no way to enter, so we had to come back downstairs. We waited for almost an hour at...

「​I always aim to provide fair feedback, but the severe breakdown in communication and standards during this stay must be addressed. ​Despite booking and paying nearly a week in advance, check-in was unacceptable. The host promised check-in details 4 hours prior to arrival. After two long flights, no credentials had been sent, building security had no record of our reservation, and the host was completely unresponsive to Hotels.com customer service agents trying to intervene. Only after hours of...