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"Grounds taken care of very nicely. Rooms are very spacious. Had to request new linens (stained) but other than that very nice"

"Great resort like hotel But the rooms are outdated and lacking the fresh clean look . Towels and beddings are not the best "

"Beautiful property"

"I have stayed at this resort many times and prefer it due to the location to the tennis gardens. However, I am noticing that some of the rooms are not as nice and in need of upgrading. This year I stayed in room #244, shutters are in need of repair, could use some updating. Later, I stayed with a friend in #247 and again, the shutters are in need of repair. This had some upgrade with crown molding. The toilet did not flush well, had to hold the handle down for a complete flush. Was not impressed with the bathroom toiletries. Worn out tissue in a small basket to hold a small soap and lotion. Get rid of that! Shampoo and conditioner all in one dispenser. I expect this in a motel but not a nice hotel such as Indian Wells. Security locks on your side doors from the parking area does not work. I'm sure they did at one point. This is a safety issue ands should be addressed immediately! All side doors should be locked and a guest key card to allow access. Again, another thing that needs to be fixed. Also, on your website is says you have Tennis Courts. The courts are cracked and in horrible condition. Do not advertise the courts or allow guest to play on them if they are not in playable condition. That is an accident just waiting to happen. Other than that your staff is great, professional and polite."

"Beautiful property "

"Property was lovely- staff seemed disorganized. Many missteps. Towels, water not replenished in room. Several times incorrect food was brought at breakfast. Pool bar staff were great, especially Elvia, Danny, Elijah & Angel! "

"Staff was welcoming, but the room was not as clean as it could have been. Dirt in the sink and the shower. Also, right on the train line and near the highway, so there was a lot of road noise. Nonetheless, the bed was clean and comfortable. For a two-night stay, we managed. "

"Fabulous room, clean and perfectly maintained. Our balcony overlooked the pool and garden. It was just lovely."

"Pool staff great"