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"The room was clean, water nice and hot, plenty of eateries to choose from, beds was comfortable as hell. Would I come back? Hell yeah!! I really enjoyed my weekend here. Hotel staff was A1!! Fantabulous customer service!! No complaints here."

"Expedia directions takes you to a private property in a dead end area"

"Aside from the room needing a slight upgrade, the bathroom smelled wet due to not having vents to remove the steam after showering, I had to go out and purchase a plug in. The hotel was nice & quiet. Excellent location to Universal, lots of amenities for a seven year old, she especially liked the ice cream parlor and splash pad. I will stay again. Bathroom needs upgrading for sure. "

"Very clean and quiet with easy access to the beach."

"lpved the hotel clean room nice pool and resturant"

"We loved the grrill by the pool and the and our room was a dream come true overlooking the lake and watching the fireworks at night.we can't wait to book our next trip."

"We saw several reviews that made us question our stay here but we loved it everyone minds their own things and friendly for the most part :)"

"I enjoyed the stay!! Hotel staff was amazing!! Definitely 10/10, Will be staying here every visit. "

"Absolutely love staying here! Very kid friendly, lots to do. If you get tired of roaming the hotel, with your room key you can go to the other universal hotels and get access to their pools and restaurants. There’s constant shuttles to City Walk until 2 AM! They take you and bring you back to the hotel. Room service is great, good service great food! No complaints "