Universal Orlando Resort The South hotels

"Muy bonito hotel, y con todas las comodidades para pasar una estancia agradable, y quiero agradecer la atención de Jenifer la chica del front desk, q nos recibio muy atenta y nos aclaro todas nuestras dudas. Asi como nos dio una explicación detallada de las ubicaciones del parque de agua y todas las instalaciones del Hotel. Gracias Jennifer"

"Full 1bed room Apartment. Was perfect for my wife and I. Very pleased when we found the stacked washer/dryer in unit. Clean and well maintained. Beautiful Pools and very large Hot tubs. Will absolutely book again."

"I live in Fl and have stayed at many beach hotels but this was by far our worst experience. The pictures make the property look better than it really is. The only accurate picture is of the beach. The beach was the only saving grace of this trip. The hotel’s price to what you got was completely off. We step in our room and are instantly met with a dirty floor, smell of mold, and private area hair in the shower which showed the room was poorly cleaned. The beds weren’t poor quality and if the walls wouldn’t have been paper thin we might have been able to sleep but that wasn’t the case. All night we heard drunk people walking back and forth. Then we get awoken to the lovely sound of gun shots. The next night we got to hear drag racing for over an hour. We were told the pools were heated but only one is heated. The staff almost messed up and charged us twice draining our account. They told us it would take days to come back, no apology, and no offer of vouchers etc. We could not wait to get out of there. If you have young kids I do not recommend "

"Beds were comfortable, clean rooms. Parking across the street was a little inconvenient"

"Perfect location to all things vital to visit while in DC! Great meals at the quaint restaurant. Fantastic customer service from the staff. Appreciate the stay"

"Good"

"Excelente me volvería quedar todo muy bien"

"Fantastic"

"Front desk double charged my credit card for room stay and extra $800 and had to wait until cleared at end of stay ! No apology or accommodation."