The Mall Bangkae Tours

Excellent staff and unbeatable location, but showing its age We had a good family stay at Centre Point Plus Silom. Every member of staff was incredibly kind, welcoming, and went out of their way to help us. - Prime Location: Direct access to a connected mall for food and groceries (Sushiro and MK were great), street stalls right outside, and a quick walk to Sathorn Pier for boat transit. - Spacious Rooms: Huge space for a family of 4, great city views, plus a fridge, microwave, and Japanese toilet. - Good Facilities: Pool, gym, and handy self-service laundry. Things that could be improved - - Impractical Layout: A lot of wasted space, and the bathroom has no frosted glass or privacy partitions between the toilet, shower, and sink. Only one person could use it at a time. - Maintenance: The room feels a bit dated with a faint stale smell. It was very loud due to two noisy AC units. We also had a water leak one night that staff fixed it quickly and apologised with a fruit basket, but it showed signs of poor maintenance. - Elevator Delays: Only two lifts for the building, leading to long waits during peak times. Overall we enjoyed the stay with location and excellent staff making up for the problems.

Place was great a true 4-star hotel. Upon check-in I was not given a room on the "lady" floor despite booking this. I was told by the staff that I had been given an upgrade to the 9th floor executive suite (same suite but with an ai butler and adjoining room). I requested to be on the lady floor without and adjoining room and they were able to help quickly. No other hiccups, staff was very helpful.