4/10 不太好
Tammy
2024年4月11日
喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Pictures are misleading
When we pulled up it looked like a construction zone I honestly didn’t think we were at the right place.
It was Ramadan and the loud speakers were on full blast all night long and the staff were having a party in the restaurant/rec room right beside our room singing with microphones and playing drums and electric guitars so we didn’t sleep at all, we were also the only guests at the resort.
Staff were sleeping everywhere because of Ramadan which I get but it looks unprofessional.
We ended up leaving after night one of what was supposed to be a 3 night stay and asked for a refund from hotels.com and never even heard back.
The one staff member, was a young boy and he was very polite and tried to make us comfortable so we really appreciated him but we couldn’t stay the whole reservation
Tammy
於 2024 年 3 月住了 3 晚